Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

3rd Car I've bought from Mossy Ford

By 3rd Time Buyer on 7/2/2019 at 7:00 PM. Helped by Jeff Stumph in service was very helpful, when at first, I was going to have the Explorer worked on..

The first car I bought at Mossy, a 2000 Ford Explorer needed to be replaced after 238,000 miles. I met Caleb over the phone, and we completed a deal for a barely used 2018 Escape, which Caleb delivered that afternoon. We also have a Fusion we bought from Mossy in 2015.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

A little longer than expected but excellent experience other

By jayz66ragtop on 2/18/2019 at 10:08 PM.

Andrew and Brandon were great. Sales was a little overwhelmed when I came in but was a great experience overall. Was treated fairly and professionally the entire visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All hands on deck

By dleekekuva on 1/3/2019 at 4:59 PM. Helped by Arturo.

This dealership is on point start to finish, shoutout Victoria, Diego, Brendan and Arturo. They all made the experience fluid and seamless. Everyone was personable, welcoming and accommodating and I’m happy as can be with both the dealership and my new Mustang GT! This crew comes in highly reccommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Judith on 12/30/2018 at 4:31 PM.

Ryan and Mike were very informative and knowledgeable about the Ecosport. Mike allowed me lots of leisure time to inspect and drive the car. Super experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service & experience

By Sum on 11/22/2018 at 4:19 PM. Helped by Diego Ancira, Ron Holder.

Everyone who represents this dealership is knowledgeable and helpful. The sales team made the process quick, easy and affordable. I am a very happy customer!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic service!... mossy is a great dealership

By Kentenna on 10/1/2018 at 1:11 AM. Helped by Brent, Craig.

Best service in socal... quality, professionalism .. great attitude.. i highly recomend you consider this dealership for your next ford... mossy is a great ford dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By LisaHernandez74 on 7/8/2018 at 7:50 PM. Helped by Robert.

Excellent service! Everyone seem to be nice and team players. Very helpful and answered my questions. They made sure we didn’t need anything while waiting for paper work. A big Thank You to Robert he was awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OUTSTANDING SERVICE

By Hugo 68 on 7/3/2018 at 3:40 PM. Helped by Patrick.

My salesman worked with me to ensure i received the car i wanted For years. His salemae approach was not pushy and didn’t try to talk me into another deal I didn’t like. I would refer any of my friiend or family to him.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Quality quality quality

By Bringitback1 on 7/3/2018 at 3:31 PM. Helped by Ryan Rogers.

I came looking to test drive a car that I found on the internet. Even though the staff seemed to be a little short handed I was helped in a timely manner. We were able to test drive and sit down with the salesperson and get the process started right away. Overal a very pleasurable experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience purchasing my first car!

By lizjuv on 6/1/2018 at 3:46 PM. Helped by Patrick.

I felt very valued as a customer. All my needs were met. Derrell is very knowledgeable. He listened to me attentively and answered my questions. We test drove many vehicles until I was satisfied. He was very amicable and easy to talk to. I felt like I could trust him. I believe this is the most important quality to have as a Salesmen. I really appreciate all the effort and time he spent helping me understand the value of each car I was interested in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simple, fast, best service

By Hillary92563 on 6/1/2018 at 3:18 PM. Helped by Brendan Graf.

Unbelievable approval with the lowest interest rate I’ve ever had. They were quick, helpful, and got me in a brand new car in just a few hours. Very pleased

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Vincent1375 on 5/22/2018 at 11:11 PM. Helped by Thomas Bousman.

Thomas is a great sales executive. From start to finish he was attentive and professional. I appreciate the tranperency in the purchase experience. Great job Thomas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible Experience

By Mswilson31 on 5/1/2018 at 1:21 AM. Helped by Josh Rippo, James.

This was the smoothest car buying experience to date. All the staff were so friendly and truly had my best interest at hand. I was greeted and cared for in a none pushy way. Jen was fantastic and knowledgeable and their GM Josh was so kind and patient. I feel grateful and blessed for the opportunity to work with such a great team at Mossy Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Kallbergc on 5/1/2018 at 12:42 AM. Helped by Fernando.

I felt a real connection with the mossy team! I test drove the same vehicle 4 times and no pressure each time to buy! Jennifer and Fernando worked out the best deal and made the transition from my older vehicle to the new one seamless! I will be taking my new truck there for service now too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great! Got a 2017 Ford Focus Electric for only $14,000!

By XP-8 TIM on 4/28/2018 at 7:15 PM.

Everyone there was super nice and helpful! First time brand new car buyer and the whole experience was a lot less stressful than I thought it would be. Would recommend Mossy to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Customer Service!

By Jbaccala on 4/24/2018 at 3:53 PM. Helped by Thomas Swanson.

All the staff at Mossy Ford were amazingly friendly, helpful, and respectful. They made the car buying process an enjoyable experience and made me feel part of the Ford family. Highly recommend Mossy Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thomas Swanson and Billy are awesome

By Daniel Meyers on 3/30/2018 at 11:12 PM. Helped by Thomas Swanson, Billy.

The internet manager Thomas Swanson and my sales rep, Billy were both awesome. I started my search with a text inquiry which went directly to Thomas who offered a great deal with no BS upfront. I went to the dealership and Thomas passed me on to Billy who took over from there. No games, no back and forth, in and out. If you’re looking for a Ford in San Diego go to Missy Ford and ask for Thomas and Billy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall outstanding

By seanacarr on 3/4/2018 at 6:21 PM. Helped by Monique Hawk.

Monique and Ali were great. I did some research on a few cars before walking in and knew what I wanted. The quality of the car ('12 Chevy Cruze) was better than I expected and Monique was great. She was neither pushy nor did she try to steer me towards something I did not want. Extremely friendly and helpful. After we decided, Ali did the paperwork. He was a peach as well. We talked a bit and after crunching the numbers I was able to walk away with a slightly better deal than I expected. I can't recommend Mossy Ford, Monique, and Ali highly enough. If I need another car, I'll definitely go to them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Ford focus

By Pats guy 50 on 2/27/2018 at 1:21 AM. Helped by Patrick immordino.

Patrick and Ali were great, will recommend to all my freinds! Thank you Patrick immordino and Ali were great and provided exceptional customer service, again thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Edge 2018

By dela10 on 2/23/2018 at 3:39 PM. Helped by Patrick.

Max Wicklund was very helpful in finding the perfect vehicle that fit our price range. Service was excellent, friendly and informative. We are very pleased with the service provide we will definitely recommend Mossy Ford to our family and friends.

I would recommend this dealer.