Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent buying experience!

By Hondahead on 12/1/2018 at 3:24 AM. Helped by Mike Schuster.

Everything was great from start to finish. Mike made it so easy to buy my new car. I would recommend that any one looking for a new vehicle goes to Motor Inn and talk to Mike Schuster.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything works great

By mataoyan on 11/10/2016 at 8:48 PM. Helped by Tyler Hegwood.

I tried to buy a 2016 Honda Pilot near Rochester, MN. Before I make final decision to our local dealership, I decide to make another shop around near Rochester area, contacted with Tyler with my offered price from another dealer, Tyler just told me he could beat this price with extra $500 more. Just have one phone conversion after one night cooling down on my side, I put $1000 deposit next day. Tyler keep me posted about my car status. Went to dealership to pick up car, in and out within one hour. Everyone is nice and friendly. Best car buying experience I ever had. -John

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Stay Away

By jerked around on 5/4/2016 at 8:12 PM. Helped by Del Simpson.

This dealership advertised a vehicle that was in my budget so I called and told the sales person what I could afford to pay---All inclusive (tax, title, license). We agreed upon that price and I arrived at the dealership. Took a test drive and immediately noticed issues. When I brought it to his attention he put it in the sales contract that he would fix the issues at no charge. I wrote a check and took the car home for the weekend with the assurance that I was to bring it back on Monday. The next day the alternator when out and I was without a car for the entire weekend. On Monday I called and explained what happened. The car was picked up and, as of this writing, 36 hours later I still have no car. Apparently the issue with the alternator was fixed, but not the other issues contracted for. As the hours passed it became apparent this dealership doesn't do a thorough examination of the used cars the sell. Heck, they didn't even know there was an issue with the exhaust until I pointed it out and the salesman heard it for himself. Unless you happen to be well off and can afford a higher price used car I would steer away from Motor Inn Company.

I would not recommend this dealer.