Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  

Dealer Reviews

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Overall Rating

1.5  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price

Don’t waste your time

By Zipp000 on 6/9/2019 at 12:52 PM. Helped by Never got his name.

Drove 2.5 hour to buy a car call before we left , told them what car we were looking at filled out the financial app and was told everything looked good to buy the car BUT when we got there they told us that car was s cash car it could not be financed then tryed to sell is a car that was 3.5 time the price of the one we came to look at BAIT AND SWITCH

I would not recommend this dealer.

Overall Rating

1.8  

2   Customer Service
3   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

GO SOMEWHERE ELSE

By ltuck3r on 3/21/2019 at 4:40 PM. Helped by Josh Vance, Stacey Arnold, and Will Hoover.

Absolute worst place to buy a car or get it serviced. Bought a used car and extended warranty picked it up later that week and drove it through the weekend. Car had so many problems that didn't show up on a test drive. Called back up there they told me to take it to their service center. I explained the problems they kept it few days then told me that they could fix the problems but it wasnt covered under any of the warrenties I had due to "aftermarket parts" on the car and that i would be out the money not them. Charged me 300 dollars for the "diagnostics and to change the transmission fluid". They will sell you a crap car and then do nothing to try to fix it! DONT BUY FROM HERE. Wouldnt recommend to anyone

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

We had a great experience at Shelor.

By My son's jeep on 1/7/2019 at 8:55 PM. Helped by Brian Wehmeyer.

Brian was very friendly, patient, and courteous. He and his manager wanted to do anything they could to "earn our business". We would definitely buy from him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Josh was wonderful, his manager was also great.

By Vickie on 12/31/2018 at 6:12 PM. Helped by Josh Lincouse and I called his manager Dewy Jr because that was manager last time and he knew him but he retired..

I had a amazing experience here and with this group of people. The last time I bought a new truck here was 25 years ago, also Tacoma, at 406,000 miles on it, time for a new one. Thanks Josh for helping me with all decision making. The steps you and your manager have put in place have made all go smoothly. It takes expertise to set this up

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Good experience with sales person and his manager

By BenGMC on 12/31/2018 at 4:03 PM. Helped by Ryan Keating.

Ryan was professional and courteous and so was Josh. Of course they followed up quickly and made sure we had the best experience possible. Very nice showroom and rest of staff, including finance was very friendly . Considering the truck was used by a dog owner and needed a thorough cleaning, the staff did a nice job cleaning the vehicle over night, prior to us arriving back the next morning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A truly amazing experience

By Wolfyrider on 12/26/2018 at 3:41 AM. Helped by Richard Wirt, Paul McKeag.

I had reservations when I walked into the dealership, having had bad luck elsewhere, I had the best experience I could ask for, Mr.Mckeag helped me until Mr.Wirt took over, and was amazed they were able to help me get into a new car. I definitely will be buying another vehicle from them. The best part of all this was I was not pressured into anything at any time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Buying Experience

By G bolen on 12/16/2018 at 9:53 PM. Helped by Claude Miles, Rodney Price, Hank.

This was by far the most pleasant and most positive purchase of a vehicle I have ever had. I was taken care of extremely well and felt no pressure what so ever to make a purchase. The salesman Claude Miles, was a joy to be around and is a credit to the company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By Kat71 on 12/16/2018 at 3:12 PM. Helped by Elisha, Lynn Grimsley.

Hands down the best experience I've ever had buying a vehicle. Lynn Grimsley has got a customer for life with me! She made me feel like she actually wanted to help ME, not just make a sale. Lynn listened to what I wanted. She didn't try to push me into something I didn't want, or truly couldn't afford. I went in looking for a used SUV, and Lynn was able to put me into a new Kia, still in my price range. I would highly recommend Lynn to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Give Ben Wolfe 5 Star for his service

By Edward65 on 12/12/2018 at 9:30 PM. Helped by Ben Wolfe.

Hey This is Tracy Barbour just got a 2019 KIA Optima LX the help of Ben Wolfe and the Manager Team give them a 5 star Thank Your

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very pleased with our experience.

By Janet.smith on 12/6/2018 at 2:31 AM. Helped by Claude Miles.

We were very happy how Claude Miles working hard to get us in our new vehicle. He worked diligently to get us in a vehicle. We have actually worked with him years ago. This is our third purchase from Shelor. Always pleased with service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always the have a great experience, I had the Best salesman

By buddyboy on 12/12/2018 at 4:52 PM. Helped by Richard Morgan.

The BEST salesman at Shelor is Richard Morgan!! I have been dealing with him for nearly 20 years and he is the BEST. Ask for him the next time you want a new car. He wont steer you wrong!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our purchase experience

By Hinsons on 12/7/2018 at 12:56 PM. Helped by Bowie Clift and Nicole Messick.

Working with Bowie Clift and Nicole Messick was very pleasant and stress free, and they got us a great deal. We're very pleased with our truck and will be back for any purchase in the future!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying spree

By Buckmaster on 12/1/2018 at 10:40 PM. Helped by Andy and Andrew.

After going back and forth with negotiations on trying to buy a Ford F-150 and a Subaru Forester I agreed with both prices and bought both vehicles

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic:)

By RCITYHOO on 11/30/2018 at 2:29 PM. Helped by Carson Poole and Brian Wehmeyer.

Carson & Brian was great to work with. They did a great job finding me what I was looking for and everything was easy and that' important to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome sales

By Hallfamily on 11/27/2018 at 4:51 PM. Helped by Shannon Smith,Charlie Taylor.

I have purchased 4 vehicles from shelor they have the most awesome sales team have always been great to me and went above and beyond to get me the best financing awesome people to work with!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent salesperson

By Jtjh2013 on 11/26/2018 at 2:17 PM. Helped by Kristopher Roop.

Kristopher Roop was an excellent salesperson who helped us find what we were looking for. He also helped us get a good value on our trade in!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pat is great to work with

By Jilliebean on 11/14/2018 at 5:43 PM. Helped by Pat Gemmell.

Go see Pat for all your new or used vehicle needs. Shelor provides fast, professional service backed by a knowledgeable sales staff. Go see Pat today!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My first choice when buying a vehicle

By Flo0931 on 11/2/2018 at 12:00 PM. Helped by Shannon smith.

Been dealing with shelor motor mile for a while. When other dealerships say no Shelor says Yes. They truly do everything thing they can to get you in a decent vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Salesman

By William Smith Jr on 11/1/2018 at 8:34 PM. Helped by Ben Wolfe.

Thanks Ben Wolfe for another excellent experience on purchasing a vehicle. You make it a lot easier to go through the process each time we have purchased there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Rickover21 on 10/29/2018 at 4:42 PM. Helped by Benjamin Vance.

Thanks Benjamin Vance my purchase a, 2017 Chrysler Pacifica in a professional courteous manner! I 'd reccomend Benjamin if your interested in a used vehicle.

I would recommend this dealer.