Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2018 Honda Civic

By Ed5151 on 2/23/2018 at 10:57 PM.

Motor Werks offers a very nice sales experience, with helpful staff, spacious and bright showrooms with many cars on display. The specific car we wanted was not in stock, and they obtained what we wanted in a very timely manner. This is the fourth Honda Civic we have leased starting in 2009. We also have a 2017 Honda Civic Coupe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Anthony Juliano a true professional!

By gemjeannie on 2/23/2018 at 6:45 PM.

Anthony Juliano made us feel welcome, listened to our needs and responded to each request. He made purchasing a car smooth and streamline. We would highly recommend Anthony and the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service

By Lovemyhonda on 2/23/2018 at 12:14 AM.

Anthony is seriously the best! Kenny in finance is awesome! And Ziggy was a great help! The best dealership guys ever! Anthony was super nice and listened to everything we wanted and we got a great deal thanks to Anthony and Ziggy! Anthony also entertained our younger children with some cool magic tricks and the kids never complained about being bored! Kenny in finance was super quick and helped me with a lower rate by looking into a few different lenders! all 3 answered all the questions we had!! The BEST!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My van runs perfectly

By IHSAN OZULAS on 2/21/2018 at 11:23 PM.

I leased a Honda Odyssey on April 14, 2017 for three years for my six people family. We like our van for various reasons such us spacious interior, cargo capacity when needed, security, technology, comfort etc. On the other hand, Mr Shawn Hassan who helped us lease the van occasionally calls or writes to us to check about the van itself and our contentment about the car. Mr Hassan is a great personality who is vey kind, helpful and caring to us and I am sure to all his customers. My special thanks to him. iHSAN oZULAS

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great First Experience With Honda!

By Peter C on 2/21/2018 at 3:14 PM.

Motor Werks Honda provided a better car-buying experience in virtually every way compared to the various dealers (and brands) we've dealt with previously. This is our first Honda (an Odyssey) and it's very early still, but we're optimistic that our ownership & service experience will continue to be positive. Our man, Bill Goggin, did a hell of a job selling us the car! Seriously, he was very knowledgeable & thorough (best test drive we've ever had), and his communication was excellent (was not overly aggressive, utilized phone/email/text for our convenience, and was very responsive). Buying a car is never a hassle-free experience, but Motor Werks got probably as close as you can to making it one! So, far so good, would highly recommend this dealership!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By Shark on 2/20/2018 at 1:11 AM.

We have purchased. Numerous vehicles throughout the years and this one was special for our 16 yr old. We ran into a small issue and Steve basically swooped in and made the surprise for my daughter continue to be HAPPY as he himself said outloud and she was able to drive her new car home! David Pounds has such great potential to move up the ranks with his innate ability , his frankly NATURAL sales abilities to just make our experience AWESOME even during the negotiations he is such an asset to your company Motor Werks Thanks Steve and David

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great car buying experience

By Phil on 2/19/2018 at 6:52 PM.

I am very glad I decided to look for a car at motor works. People there are very friendly, and it was an overall great experience. Kevin Schwartz Did an awesome job helping me find the car I wanted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Return customer says "Don't bother going to another dealer!"

By Dutch Schultz on 2/19/2018 at 12:48 AM.

Having purchased multiple vehicles from Motor Werks, I didn't waste time shopping elsewhere. I knew Motor Werks would give me a great price, fair trade-in value, friendly service, and most importantly the car I wanted. Bill Goggin was wonderful to work with, he made my wife and I happy and they will make you happy too!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Customer service oriented

By Mikeheps on 2/17/2018 at 3:27 PM.

I found this to be a low pressure purchase experience. Pricing was competitive. Ian was thorough with his follow through but he was not overbearing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bill was great!!!

By Choi14 on 2/18/2018 at 3:44 PM.

Came in for a new 2018 civic si coupe and Bill Goggin was fantastic!!! I HIGHLY recommend talking to him for any new Honda purchases anyone might have! From start to finish he was great. He answered all of our questions, took the time to listen, and he gave us a wonderful price! I’d give 10 stars if I could!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Customer Service

By Hanuma Teja on 2/18/2018 at 1:43 AM.

I purchased Honda accord Hybrid 2017 here. Shawn Hassan was my sales consultant. The customer service was excellent. He is very nice and friendly. This is my first car so I had lot of things on mind but he patiently heard all my queries and cleared all my doubts. I didn't fix for a car model when I first met him but he allowed me explore all the choices available and made me choose the right car for my needs. In the process he never got impatient or tired but always helped me with a smile. It was a great buying experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Timothy Co on 2/17/2018 at 1:00 AM.

Going to Motor Werks Honda to buy my 2018 Honda Accord was a great experience. I enjoyed the whole process. Bill Goggin is an amazing sales consultant who really took great care of me and answered all of my questions. I really enjoyed test driving the car and all of his knowledge about the car. I would totally recommend him to all my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My CRV purchase at Motor Werks

By Sharonsd on 2/15/2018 at 2:53 AM.

I had the best experience purchasing my new CRV with Anthony Juliano at Motor Werks. Anthony made the experience pure bliss as he understood my buying needs and there was no pressure. Anthony is attentive and truly listens to the customer. I have visited other dealerships and was not treated fairly (mysterious increased pricing), made to wait for over an hour for my appraisal and generally harassed and badgered by unscrupulous sales people. Motor Werks in Barrington has the most devoted, considerate sales professional that I have even done business with in my 40 plus years of purchasing automobiles!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Both service and sales have been good to work with.

By Honda on 2/13/2018 at 9:29 PM.

Preowned sales as well as the Honda service dept have been very attentive to my needs. I’v been using the Honda service department for six years and have been very happy with the work they have done on my vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome shopping experience.

By Talldan69 on 2/14/2018 at 10:42 PM.

Have a great shoping experience with motor werks. Anthony did an awesome job Throughout the process. We have had family members buy cars there and were highly recommended. They did live up to the expectation and my wife and I are very pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Elizabeth on 2/14/2018 at 8:35 PM.

I were looking around to purchase new car. I come to motor werks honda at Barrington il. Great place. People so nice. They not pushing you to make a deal. Them goal it's make you happy, really happy. I were serve by Anthony Juliano who did great showing on the car, he did answer every single question, even owner come to meet us and say hello, they give me a great deal ever in 1st shot. If you are planing to buy a car you have to come here and talk with Anthony Juliano great person on right place. They really take care of us great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Company, Great service, OUTSTANDING salesman

By GLM on 2/14/2018 at 8:27 PM.

Shawn is an outstanding salesmen. He listens to you and attempts to get the auto you want. Would I recommend SHAWN to a friend? Absolutely!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WOW Experience

By Harsha on 2/14/2018 at 3:36 AM.

When i First went to Motor Werks was not sure on which vehicle to consider and which variant. That's when i met Shawn and he was fabulous, he understood what my requirement was and he gave me the best options which helped me finalize my Honda CRV. Shawn made me feel at home, he made sure i was comfortable with all the options being provided and clarified all my queries and the demo of the Honda CRV is awesome. we seldom see such Sales Consultant who see more than Just getting the sale done. Would definitely refer Shawn to all my people who are looking for a Car. Great Work Shawn... Keep it going Harsha

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Three deals

By Skip on 2/12/2018 at 8:25 PM.

I knew exactly the vehicle I was looking for and are usually go to three dealers and tell him on so she just today I’m buying a new car and I will shop at three dealers and give me your price. I’d already purchased a car at another dealership but when I got Ian’s answer I canceled it and went back and took it out of his deal which was considerably better than any that I received

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Overall - Great Service!

By Damann06 on 2/9/2018 at 10:46 PM.

Just wanted to give a shout out to Anthony Juliano at MW of Barrington, as he was extremely patient with both my husband and I...during our recent car purchase. He did everything he could to find us the perfect vehicle to meet our needs and requests. Over and above what we ever expected! Overall, we were pleased with the process, and were very happy working with Anthony, as he helped make the experience pleasant! Highly recommended!

I would recommend this dealer.