Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.8  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

2.0  

2   Customer Service
2   Friendliness
3   Overall Experience
1   Price
2   Quality of Work

Bad salesman, good dealership.

By MikeC2019 on 7/29/2019 at 9:55 PM.

I’ve bought a few cars at MotorWerks throughout the years. Was looking at a Macan and was supposed to work with Salmaan. He came off very cold and rude. He told me that he’s used to selling $150,000+ vehicles and that he was waiting for someone to come for a GT3. The guy showed up and Salmaan went to to him so he could get his sale. I guess he only caters to wealthy individuals that only buy the most expensive of cars? Oh well. Next time I’ll go to another dealership or will ask for someone else. I walked out before I could get a test drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

quick yet thorough service

By Mpatel11 on 7/24/2019 at 2:46 AM. Helped by Kevin Sutor.

I had one of the window switches become loose. Sal Badalamenti (my sales person when I bought my 2017 Macan GTS) set up an appointment that fits my schedule right away and Kevin Sutor from service was able to answer all my questions and repair the part. Kevin knew his Porsche material well. They also explained to me about the squeaking in the brakes. Apparently this is a normal problem that Porsche even decided to make a video and release it to all its customers explaining the physics behind the squeak (check it out on youtube) Anyways, the customer satisfaction is always beyond amazing at this Barrington dealership. While I was waiting, Sal pulled up a 911 Carrera S so I can take it out for a test drive. Wroom wroooom wroooom!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent buying and servicing experience!

By JAHMED on 7/2/2019 at 4:39 PM.

Have purchased 3 vehicles here, with a 4th incoming. Have had nothing but a stellar experience with both the sales staff and service staff. Special mention for Brian, Stu and Sal in sales, as they have always treated me with respect and fostered my enthusiasm for the brand. Keven and Marco in service always go out of their way to make sure my vehicle service needs are met promptly and efficiently. Will continue to purchase vehicles here for as long as I am able!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, start to finish

By scottb on 5/31/2019 at 12:19 PM.

I bought a really clean, lightly-used X5 as a 'starter' BMW. I took weeks to think it over but Chris was great, always responsive, never pushy or impatient with me. I did my homework and felt the car was priced appropriately right from the start so negotiation was not painful, so I was happy with the deal. When I picked up the car there was a small scratch that Chris pointed out, I may not even have noticed it. He told me to bring it back later for correction, which I did. I am thrilled with the car and the experience so far with the dealership. Wonderful customer service! Thank you Chris and Motor Werks staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience EVER

By dnphonda on 5/20/2019 at 7:34 PM.

Bought a Honda Odyssey through Chris. This was by far the best experience I've ever had with any salesperson at any dealer. The process was quick and easy with great communication along the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mercedes C400

By Kyle A. on 5/15/2019 at 2:45 PM.

I live about 6 and a half hours away from the dealership and Sharon did such a great job answering any questions and providing me with further pictures when I requested them. I would recommend both Sharon and Porsche Barrington for any future needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience !

By FerrariGuyChicago on 5/11/2019 at 6:46 AM.

Working with Salmaan is fantastic. He knows his stuff and customer service is on point. If you’re looking for exceptional treatment visit Salmaan at Porsche Barrington.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service and hybrid repair

By Porsche lover on 4/26/2019 at 5:08 PM.

Ashley was great, she kept us informed of repair status and answered all questions. Highly recommend Ashley to help with your Porsche service repairs and service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Honest, Excellent communication

By Mpatel11 on 4/9/2019 at 3:27 AM.

I had the best car buying experience in February 2019. I have been a loyal Subaru customer but I was interested in another higher end luxury car. When I got into the 2017 Macan GTS, it was one of the most vivid experience ever. Salvatore Badalamenti was very informative about how to get the best driving experience. When purchasing the GTS, Salvatore was the most honest client advisor that I have met. He provided me with detail to any question I had. He defines how the most ideal car buying experience should be. Financing was a breeze with Raul Tomsa. After I purchased it, the sales manager Stu Nelson was kind enough to fixed up everything from inside and out (wheels, leather seat stain, noises, etc). Stu did everything to make me a Porsche lover. I walked away with pretty much a brand new Porsche. I am just amazed by how well everyone treated me and communicated with me which I think is key. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Anet on 2/22/2019 at 11:13 PM.

We purchased our vehicle at this dealership. This is with no doubt our best experience of all dealers! They offer outstanding deals and great support for customers. Nikhil Patel was helping us with our purchase and took care of the details, we felt very comfortable with no stress at all.I highly recommend Nikhil Patel as a salesperson.He made our car baying experience very enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Expertise and Responsiveness!!

By gapeluch on 2/11/2019 at 3:18 PM.

We cannot recommend Chris Roehm and Motorwerks Porsche highly enough. Have purchased several cars from Chris, both from inventory and custom ordered. Chris is attentive to detail, and very responsive, their inventory cars are incredibly well spec'd. We get great compliments on both the Macan Turbo we bought "off the lot" (it has amazing options and details, we couldn't have ordered it better ourselves) and our new 911 that we ordered. Chris was excellent at reviewing our order and communicating with us each step of the way, a great experience all around!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By JoeMaroney on 1/31/2019 at 10:11 PM.

We have been buying cars from Motorwerks for close to 20 years. Chris Roehms is a rock star. First class service, treats everyone with the utmost respect and takes the time to ensure you are satisfied with your purchase. We did a trade on this particular transaction that Aaron Bulinski and Steve Meloney also helped make happen. Great group of people making the experience easy and enjoyable.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

In n' out

By mrokit2 on 1/10/2019 at 5:03 AM.

I came to look at a car I have been looking at for quite some time. It was my first visit there and I asked the gentleman at the counter for a used car salesman because I wanted to test a specific car. Nikhil Patel arrived promptly and showed me the car I had in mind. We had a discussion about the vehicle and next thing I knew I was signing for the car! I highly recommend Nikhil because he is very passive and does not try to push anything on you. He is very straightforward and you can tell he is there to make you happy with your next purchase.

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price

Found a Hidden Gem

By Joleen on 1/8/2019 at 2:13 PM.

Overall, we were very pleased. We were looking for a SUV that is not normally represented at Motor Werks, the Toyota Highlander. They had the exact model, year and trim level that we were searching for and it popped up online. We made an appointment for that same day, test drove it and decided to purchase it. Our sales associate was great. Nikhil Patel, found answers to all our questions and kept up in the loop throughput the buying process. He was wonderful! We did, however feel that the finance department did not do their best to expedite the transaction. Messages went unanswered and hours passed. We also were disappointed that buying a car didn’t qualify us for full car wash service. While we got a great price for our car, we bought it assuming that we would get full Motor Werks service and care. We will be keeping Motor Werks in mind for our next car purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience!

By jts1970 on 1/4/2019 at 2:30 AM.

I purchased a Porsche Panamera in the spring of 2019. I live in the Boston area and found Porsche Barrington through online searches. I purchased a used Panamera and the dealer did a great job of providing all the information I requested. I ended up buying the car without seeing it due to the confidence I gained working with them. In particular I worked with Nikhil Patel who did a great job of providing photos and a video of the car to help me make the decision. He was honest and provided great service around the delivery process and helping me with a few things after I had received the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with Porsche Barrington

By s12345 on 12/31/2018 at 9:39 PM.

Everyone at Porsche Barrington was extremely professional and I had a great experience buying my GT3 through them. I highly recommend Sal Badalamenti, Stuart Nelson, Brian Guzy, and Raul Tomsa for the smoothness of their operations and their extremely upfront and no-pressure sales process.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

An excellent buying experience!

By Garrett on 12/16/2018 at 2:06 PM.

Overall an excellent buying experience. I’d recommend Nikhil Patel without any reservations for your car buying needs. Thanks Nikhil. I absolutely love the car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience of buying a car at this dealership

By Babysan on 12/12/2018 at 3:36 AM. Helped by Raul T.

First I have to say a HUGE Thank you to Nikhil Patel I called and told him I was interested in the. Volvo and he had it up in front ready for the test drive we went on the test drive and I wanted it then introduced me to Raul T in financial department and started paperwork and went in the next day car was clean with full tank of gas and beautiful. The BEST and easiest car buying experience everyone so friendly and fast. I HIGHLY recommend this dealership. We will be back. Happy Holidays and Merry Christmas Sandy Madrid

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Personal and Professional

By Dr Paul on 12/4/2018 at 3:29 AM.

Sharon helped me with a long distance purchase . I was looking nation wide for a Carrera S Cabriolet. She was very accessible by cell for text or email. Answering all of my questions. Even helping me after the car was delivered. Very honest good person. Rare in car dealership environment......and my family is in the car dealership business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People

By E Millan on 11/24/2018 at 7:41 PM. Helped by Sam Nelson.

Bought our 2nd car frrom Motor Werks this year. We definitely shopped around but kept coming back to this particular dealership. Sharon was fantastic to work with. And another person I’d like to mention is Sam Nelson whom showed all the in’s & out’s of the gadgetry. Thank you both!

I would recommend this dealer.