Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
1.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Strph92 on 10/20/2017 at 3:12 PM. Helped by Andrew clough.

Amazing dealer gets you the best deal for your penny, very friendly understanding doesn’t force a sale on you. Best dealer I have had so far

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new car 🚗

By ThatGurl on 10/20/2017 at 12:32 AM. Helped by Matt Lovell and Sylvia.

I recently leased a new 2017 Hyundai Elantra from mountain Hyundai. My salesman and the finance manager were both extremely helpful in getting me into my car at the price I needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

James Barr

By James Divers on 10/20/2017 at 12:16 AM. Helped by James Barr.

Excellent service and salesman from the moment I first walked in. Would really recommend this dealership and salesman. Really great deals and options to choose from

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service.

By Laur on 10/19/2017 at 10:32 PM. Helped by Terry.

Terry was great and provides all the information that I needed. The whole team was very professional from start to the end. I will definitely go their shop every time I need service for my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No complaints so far Only purchased the car 2 months ago.

By don ho on 10/19/2017 at 8:13 PM. Helped by Grant Hamrica.

We appreciated the time Grant spent with us and contiues to be of assistance as we get more familiar with the Sonata. I am writing this from Myrtle Beach. The car performed beautifully. 7.4 litres per 100km. very smooth ride. We had the remote start put in finally. That is the only service so far. Workmanship and service department were excellent.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Happy Hyundai customer

By Smallini on 10/19/2017 at 7:33 PM. Helped by Ronny Legast.

There were Very friendly and helpful people at Mountain Hyundai. I Would certainly return to purchase a new vehicle or for maintenance. I would recommend Hyundai to others looking to purchase or lease a new or used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car sales

By Zoli 1970 on 10/19/2017 at 7:09 PM. Helped by Matt Lovell.

Great service, helpful i got what i wanted Completely satisfied definitely I would recommend this dealership for everyone I m very happy with my new Hyundai ioniq

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We wont go anywhere else now.

By Jade Deegan Bazzo on 10/19/2017 at 2:52 PM. Helped by James and Mary.

As someone who had just gotten their full liscence I was on the look out for my first car. After several recommendations to visit Mountain Hyundai my husband and I stopped by to have a look. I had already stopped by other dealerships in the area before reaching here and had been left very unimpressed upto this point and had settled on the fact I would not be getting anything that day. Within minutes James was with us and we got talking. He was brilliant! Super friendly, not pushy, very informative and just made us feel very comfortable to have a good look around without feeling like we were going to be pushed into anything, which a previous salesman tried to do at another dealership before meeting James. We looked at 1 car that James recommended, but as great as it was I just didnt feel it was rhe car for me. James was not disheartened in any way and continued to help and re evaluate what I was looking for in a car. Eventually when it came to our final look of the lot, we came across what ended up to be my first car! As soon as I sat inside it felt right. James got us the keys and we took a test drive and by the time we got back I was in talks with my husband about if I should keep looking or take this car. James put absolutely no preasure on us what so ever and we were able to take all the time we needed relaxing in the seating area of the showroom to talk over my options. We decided to go ahead with the car as it was a fantastic deal and we really felt James was already giving us the best deal we could get. It was great to feel trust in him and know that we werent going to be ripped off or pushed into anything. We started the paperwork that night and James was fantastic from start to finish with his customer care and answering any questions I had. We were his last customers of the day but he never made us feel rushed to get out the door, sticking around with us until the showroom was closing its doors, and had pushed as much paperwork through as possible to make sure I would get my car ASAP that very week. We went home absolutely thrilled and raved to everyone we know about James and how excellent his service was to us, and I thanked all those who had recommended we visit the dealership. When we returned the next day to complete the sale there had been a major hiccup at the showroom where the internet has cut out completely for the whole day! All the staff were doing their best do deal with things and keep customers happy and help everyone. So we were unable to complete things that day, but we were not made to feel like our trip up there had been for nothing where we were able to review everything and discuss pick up options for the next day. The staff and Mary who was dealing with our application kept in touch with us for the rest of the day to let us know how things were going once they got things up and running again. Somehow still after a day of no internet the staff were all able to get me into my brand new car by Fri afternoon after only stopping by Wed evening for "just a look". James was there so see us off, and even gave me a few freebies to welcome me to the Mountain Hyundai family. Everyone I talk to is very impressed with my car, the staff and the deal James was able to give me with my car. I highly recommend James and the dealership to people constantly now. My husband is looking to trade in his existing car now and has kept in touch with James and they plan to meet up this weekend to go over his options for a car from Mountain Hyundai. 100/100 our number 1 place to go for our car needs now. James is our guy. Never known a team to work so fast and so well together like the staff at Mountain Hyundai. Oh, and my car is doing GREAT! Love it!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By happycarowner on 10/19/2017 at 2:29 PM. Helped by James Barr.

Great experience, will definitely return when need arises to purchase another vehicle. Staff were friendly and efficient when purchasing vehicle as well as when we returned for servicing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Aniket on 10/19/2017 at 2:35 PM. Helped by Daniel Legast.

All the staff working at Mountain Hyundai goes above and beyond to satisfy the customer needs. Must visit this showroom to experience honesty loyalty and integrity!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By claudiac on 10/19/2017 at 1:59 PM. Helped by Matt and Cecelia.

We purchased our new Santa Fe at Mountain Hyundai Thank you Matt and Cecelia for all your help and time in helping us through the process. The whole team at Mountain Hyundai was a pleasure to deal with. We will surely recommend you to our family and friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent all around

By Bill on 10/19/2017 at 1:58 PM. Helped by Daniel, Pat, Maggie.

All the people who work for Mountain Hyundai are professional and courteous and have great prices backed by amazing warranties. My family and I have bought two vehicles so far and will be going for a third when needed Thank you Mountain Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experiance ive had buying a new vehichle..

By Flik72 on 10/19/2017 at 1:36 PM. Helped by Desiree, Mary.

Mountain hyundai and thier sales staff (desiree and mary) were amazing from start to finish i wouldnt have had it any other way. courtious, friendly, exceeded my expectations cause ive had bad experiances elsewhere.. they made my purchasing of my new tuscon enjoyable and im more then happy to be a returning customer ..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great low pressure experience

By Stbpeng on 10/19/2017 at 1:32 PM. Helped by Andrew Clough.

Generally I hate buying cars. This was my daughter’s first experience. Andrew spoke directly to her and made it an enjoyable time. Great car too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Yvonne on 10/19/2017 at 1:11 PM. Helped by Ronny and Mary.

Ronny is such a helpful salesman! He made buying my first brand new car an awesome experience. He showed me how to work every part of new car and advised when and how to maintain my car. Took my picture of me in my car when I picked it up. Called me to see how I was enjoying my new car and if I was enjoying it! Mary in finance was very friendly and accommodating Highly recommend Mountain Hyundai

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
2   Quality of Work

We serve at our leisure!!

By fed-up on 10/19/2017 at 1:20 PM. Helped by I don't recall her name..

I order a new key fob to coincide with a service call(Sept. 27). I show up for the service and am told by the service advisor my fob has not arrived. She advises me the fob will come in shortly and she will call me to book another appointment. More than two weeks pass. I decide to phone the dealer and speak to someone in the Parts Department. They tell me the part has been at the dealership for weeks(Sept. 27) and it was in the dealership when I brought the car in for service. They apologized and advised me to come in the following morning and I would get the fob programmed and the key cut. I come in as instructed. The same advisor is at the desk. I explain to her why I was there. She acts as if this is news to her - not even acknowledging her failure to get back to me. She then tells me that an appointment hadn't been made for me and I would have to schedule another appointment. When I advised her of my conversation with the Parts Department the day before she indicated she wasn't responsible for whatever they had said.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service

By Kube09 on 10/19/2017 at 1:13 PM. Helped by James, Mark.

From the moment I walked into mountain Hyundai it was a great experience from start to finish. I was approached in a non pushy Manner, James Barr introduced himself and let me know he was there to help me with any questions I had. He has a great sales approach and allows you space when needed and great product knowledge. Mark the sales manager was fantastic at getting me the best deal possible and gave me great value on my trade in. When I picked up the vehicle James gave me a full detailed information session on the vehicle. I will definitely be back to mountain Hyundai for my next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch Service

By ConnorF. on 10/19/2017 at 12:55 PM. Helped by Grant Hemrica.

The service was amazing - Grant worked with me to figure out the perfect fit and style for my needs. I'm now able to show up to client meetings in style and rock deals. Thanks Grant for being the best one out there - nothing but the best and even following up to check in and see how the new car is running! Thanks buddy - a true professional!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Great Service

By Kim on 10/14/2017 at 11:10 AM. Helped by Ronny.

After having a horrible experience with the crooked team of mazda down the street, I decided to browse a few dealerships on the final Sunday of the month. My husband and I were interested in a few different cars and saw some we liked at this dealership. I returned on Monday afternoon and was emediately greeted by Ronny in the car lot. He explained the promotions happening with the new 2018 Elantra models and offered to show me the new stock in the back of the dealership. I was very interested in a few cars and returned later that evening to let my husband check out these cars. Once again Ronny greeted us both upon arrival and although he was very busy with other customers he was very attentive with no pushiness whatsoever. He let my husband and I have the keys to the cars in question and just sit in each individual car uninterrupted while he went back inside. He said if we were interested in test driving either one just let him know. Because of the fact that we were treated respectfully and allowed to get a feel for the car on our own we dicided to purchase the car that evening. After going back and forth with negotiations we arrived at a deal I could live with. At all times during these negotiations Ronny gave us our space and only came back to the table when we indicated that we were ready to finalize the deal. It was because of the low pressure service we received that we were actually quite comfortable finalizing the sale that night. The only downside to this experience was the additional 250 predelivery charge tacked on to the contract. These fees are a scam and while I realize that legally you can refuse to pay them I was all cared out at that point so we just ate the $250 because everything else had gone quite smoothly. Once the financial manager realized I was not going to purchase all this additional coverage she got down to business and was very professional and courteous. Also when we went to pick up the car the financial manager was not there and did not leave our deposit refund with the sales person which was maybe just an oversight, however that cheque was hand delivered to me early the next morning by Ronny at which point he went over some additional features of the car with me. I have driven this car for one week now and am very happy with it.Anybody wanting to buy a new or used car I recommend you go see Ronny.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing!!

By Bfox3727 on 9/29/2017 at 4:26 PM. Helped by Terry Ma, Silvia.

Amazing experience at Mountain Hyundai so far. Terry in sales was very straight forward and made it very easy to purchase my first brand new car. I walked in just to look out of curiosity and ended up test driving the 2018 Elentra GT Sport, and Silvia helped me with finacing and getting approved quickly. Terry helped me with every question I had, got my car to me within a week and even set up for me to get my windows tinted there the following week. The car and the technology is amazing, and will recommend Mountain Hyundai to everyone, they definitely have a customer for a long time! Ask for Terry in sales!

I would recommend this dealer.