Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.6  
Service
1.7  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Great Service

By Kim on 10/14/2017 at 11:10 AM. Helped by Ronny.

After having a horrible experience with the crooked team of mazda down the street, I decided to browse a few dealerships on the final Sunday of the month. My husband and I were interested in a few different cars and saw some we liked at this dealership. I returned on Monday afternoon and was emediately greeted by Ronny in the car lot. He explained the promotions happening with the new 2018 Elantra models and offered to show me the new stock in the back of the dealership. I was very interested in a few cars and returned later that evening to let my husband check out these cars. Once again Ronny greeted us both upon arrival and although he was very busy with other customers he was very attentive with no pushiness whatsoever. He let my husband and I have the keys to the cars in question and just sit in each individual car uninterrupted while he went back inside. He said if we were interested in test driving either one just let him know. Because of the fact that we were treated respectfully and allowed to get a feel for the car on our own we dicided to purchase the car that evening. After going back and forth with negotiations we arrived at a deal I could live with. At all times during these negotiations Ronny gave us our space and only came back to the table when we indicated that we were ready to finalize the deal. It was because of the low pressure service we received that we were actually quite comfortable finalizing the sale that night. The only downside to this experience was the additional 250 predelivery charge tacked on to the contract. These fees are a scam and while I realize that legally you can refuse to pay them I was all cared out at that point so we just ate the $250 because everything else had gone quite smoothly. Once the financial manager realized I was not going to purchase all this additional coverage she got down to business and was very professional and courteous. Also when we went to pick up the car the financial manager was not there and did not leave our deposit refund with the sales person which was maybe just an oversight, however that cheque was hand delivered to me early the next morning by Ronny at which point he went over some additional features of the car with me. I have driven this car for one week now and am very happy with it.Anybody wanting to buy a new or used car I recommend you go see Ronny.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing!!

By Bfox3727 on 9/29/2017 at 4:26 PM. Helped by Terry Ma, Silvia.

Amazing experience at Mountain Hyundai so far. Terry in sales was very straight forward and made it very easy to purchase my first brand new car. I walked in just to look out of curiosity and ended up test driving the 2018 Elentra GT Sport, and Silvia helped me with finacing and getting approved quickly. Terry helped me with every question I had, got my car to me within a week and even set up for me to get my windows tinted there the following week. The car and the technology is amazing, and will recommend Mountain Hyundai to everyone, they definitely have a customer for a long time! Ask for Terry in sales!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Peasy

By rem2017 on 8/18/2017 at 3:39 AM. Helped by Johnathan Newton.

Fantastic experience, we came prepared and had a great experience overall! Johnathan was our sales guy and worked with us to get a great deal. Its been 5 weeks and the car drives great! Love the Android Auto function.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Value!

By WandaK on 8/5/2017 at 12:00 AM. Helped by Ronny Lagast, Silvia Vlasic.

Originally, booked only a test drive on the Elantra GL, our first experience with ANY Hyundai product, expecting to be in and out in half an hour. Two hours later we'd postponed our other plans and stayed to sign up for the 33 month lease deal. And WHAT a deal it is! Absolutely no pressure sales pitch from our salesperson, just a genuine passion for the car. Even doing the financial paperwork was a. pleasant experience. Totally satisfied and wouldn't hesitate to highly recommend this dealership, Ronny Lagast and Silvia Vlasic, to friends and family. Have been driving the car for two weeks now and absolutely loving it!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

No pressure....job well done!

By Morick54 on 7/28/2017 at 4:18 PM. Helped by Warren Soutar.

All in all a very good experience. Sales / financial personnel very professional....answered all concerns / questions with no ambiguity. Delivered on promises at time of pickup. Looking forward to many years of happy motoring.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A+ Dealership!

By kap19 on 8/4/2017 at 1:32 AM. Helped by Daniel Lagast, Jeff Northcott.

This is a great dealership. The staff has always been extremely good to deal with. We are on our fourth Hyundai vehicle and each time our experiences have been very positive. We received our newest vehicle about 4 months ago and we love it!. We have recommended the Hyundai brand and, in particular, this dealership to our friends and family. We will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Nancy Q on 7/31/2017 at 8:31 PM. Helped by Grant Hemrica.

Great experience shopping for a new vehicle! Sales employee was funny and pleasant to deal with. Financing was a breeze and finance officer was a pleasure to deal with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Jennifer Hamelin on 7/28/2017 at 2:18 PM. Helped by Grant.

We had a great overall experience and would highly reccomend this dealership to our friends and family. Grant was a great salesman and he was very knowledgeable helped make an easy decision easier....Thanks again we love our new car.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

I had a pleasant experience but wheres Glen

By Mrs B on 7/30/2017 at 6:22 PM. Helped by Eric.

You have great staff , always pleasant but where is Glen from service? He was the reason I recommended your dealership to friends. Glen was the best service guy I have ever, 5 star guy, huge loss for you if he is gone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience

By Danijela Radisa on 7/30/2017 at 3:10 AM. Helped by Grant Hemrica; Cecilia.

Great mountain hyundai employees. Very knowledgeable of their fields of work. Great experience buying a new vehicle and would recommend this dealership! Thank you very much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely amazing experience

By Madison tucker on 7/27/2017 at 4:33 PM. Helped by Daniel legast.

Absolutely amazing experience, I would recommend to everyone I know, Daniel had excellent customer service, was very helpful. He informed me of every feature in my car, took me for an excellent test drive. I was very pleased with him as well as his service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amaxing

By Emmilydorr on 7/28/2017 at 8:57 AM. Helped by Ronny.

He was very helpful and super informative about my vehicle. He did his best to keep me happy, I will recommend Hyundai to everyone I know

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Brookesie on 7/28/2017 at 1:31 AM. Helped by James, CeeCee.

I had purchased new vehicles from James in the past and returned again to James to get the same great service. CeeCee was also fanstastic with financing and warranty advice. Everyone else we met in the dealership was also very friendly and curteous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Having a single lady's back

By Heidie on 7/27/2017 at 11:26 PM. Helped by John and Sylvia.

So I have been a tried and true owner of another brand for 30 years. My mechanic told me it was time to begin looking for a new car and to consider Hyundai. So I did and through speaking with family and friends off I went to mountain Hyundai. I am a 50 year old woman and living on my own and was scared of being taken advantage of. Well then I met john. He listened and cared about my needs and put me into a safe reliable car within my budget. He is a lovely young man and I hope my daughter one day meets some one with such integrity and kindness. Thank you john. He then connected me with Sylvia in finance. Wow! It was like I came home. I am an educated woman with a career job but I was scared and she had an uncanny way of knowing it. I never felt pressured but she suggested things to protect myself and I happily took heed of her advice. I would even walk in and go umm I'm confused to the reception. A quick call from reception and there was a shining face. Bella she would say and answer my questions. So in short if my car is half as magnificent as your team I'm with Hyundai for life. Michele.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By JacquesHeri on 7/27/2017 at 7:14 PM. Helped by Jonathan Newton.

We had a great experience at the dealership. Everyone was always friendly and attentive. I will definitely recommend this place to my friends. Thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Stress free experience.

By Susanf on 7/27/2017 at 7:01 PM. Helped by Bob, Cece.

The team went out of their way to make sure I could get my vehicle. I would recommend this dealership to anyone who is looking to buy or lease a Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

quick and easy!

By pleasedparents on 7/27/2017 at 6:26 PM. Helped by Daniel Lagast, Silvia.

We were a walk in that has never purchased a Hyundai vehicle before. Very impressed with features and safety ratings and can't beat the price!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank You.

By Happyguy on 7/27/2017 at 6:02 PM. Helped by Warren, Mary..

This was the nicest experience I've had in purchasing a car. Warren and Mary were really good to deal with. They were patient in my taking time to decide what worked right for me. Thank you to Warren, Mary and all the staff who were involved in sales and getting the car ready. Good job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership with Excellent Customer Service

By Parminder Singh Sehra on 7/27/2017 at 5:58 PM. Helped by James Barr.

Mountain Hyundai has been a great car provider for my family and I believe they actually care about the customer's need and their budget. Hyundai automobiles are just awesome through their prices, features and much more. I do recommend this place for future cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Justine on 7/27/2017 at 5:42 PM. Helped by Grant Hermica.

The whole process was easy and fast! Awesome service from everyone there, especially Grant. He was super friendly and helpful. Thanks again for the great experience! Would recommend to anyone.

I would recommend this dealer.