Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.3  
Quality of Work
4.3  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

mt orab Chrysler dodge jeep...are the best

By Guy Geiger on 9/12/2017 at 7:24 AM. Helped by All members of the service department and parts department are excellent.

The Mount Orab Dodge dealership has an excellent service department. They are professional friendly and perform the service on your car exactly the way that you hope your car will be treated. For me it is a 71 Mile Drive one way but well worth the trip.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By Jolley47 on 4/2/2017 at 2:56 PM. Helped by Gary Dailey.

We were welcomed by a nice young man who was very good at his job. He was very friendly and knew what we wanted so he worked with us to come to a deal along with the financial person. So we come home with a new car. This is our second car with them in 2 years. Would highly recommend Mt Orab Ford. Thank you all so much.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

CON-ARTISTS

By Shelton on 3/6/2017 at 5:21 AM. Helped by Michelle Smith.

Just recently bought a used 2013 Ford F150...the salesperson, Michelle, really sold this truck and how great it was. An employee owned the vehicle and took really good care. We bought the truck. Our current truck was sold to us used and ended up having lots of issues. We owned the truck for several weeks and already had to put 2 grand into repairs. We contacted the dealership but did not get a response back. We also had truck undercoated and during repairs they found a broken bracket underneath truck...one would think if your UNDERcoating you would have spotter something like that but maybe it was during and it was decided to not report or repair the bracket. BUYER BEWARE

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Felt like Family

By LMoore, dirtslinger on 12/1/2016 at 4:45 PM. Helped by Okey Ramsey.

Our salesman, Okey Ramsey, was like dealing with a family member. He made purchasing our new Ford Explorer very nice. When all was said and done, we were extremely satisfied. We would recommend Okey to anyone that is looking to buy a new or used vehicle. Thank you for the BEST purchase experience ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Friendly service

By Shepgk on 10/16/2016 at 4:47 PM. Helped by Ryan and Dave Bolender.

Found a car on the internet and went in to see if I could get a better price. They found a few more rebates that saved me $5000 and I purchased the car. We were in and out in 2 hours and received 2.5% financing.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying my 2016 F150

By Kevin on 10/16/2016 at 4:23 PM. Helped by Dave Bolender Ryan Bolender.

Had the best experience in buying my truck. Dave and Ryan Bolender were awesome!! I would recommend going there . Purchased in October 2016 Very enjoyable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent Dealership

By fisher_b11 on 3/2/2016 at 7:08 AM. Helped by Ryan.

This was an excellent buying process, and very easy as well thanks the Mt. Orab Ford. I dealt mainly with Ryan and he was very helpful. The buying process was easier than I thought it could be. If they weren't so busy I would have been out of there a lot quicker. Will recommend anyone to go there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great value from great people

By Dennis on 11/25/2015 at 6:43 PM. Helped by Ryan Bolender.

Purchased a used vehicle in November, 2015. Auto was clean and price was very competitive. The salesperson who assisted me, Ryan Bolender, had all of the qualities you desire in a sales rep (e.g. honest knowledge of the product) and none of those you don't (e.g. being pushy). The purchasing process was smooth and I left feeling very good about the entire experience. I still do,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding customer service from salesperson Zach

By Keanecoughlin on 8/14/2015 at 5:51 PM. Helped by Zach Kushner.

31JUL2015 we purchased a vehicle from Mt. Orab Ford and salesperson Zach Kushner managed our purchase. The F150 is my first Ford purchase ever. We received excellent and professional customer service from him and will recommend him to others. We were leaving on a trip that day and he managed to have a bed cover for us to purchase vs. having to wait for shipment online or go without it. He went above and beyond helping us through this entire process, thus making it a stress free transaction...something rare in the auto retail industry. He is an asset to the dealership.

I would recommend this dealer.