Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.4  
Quality of Work
4.5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Buying Made EASY!!!

By AK Dunbar on 9/23/2019 at 9:30 PM. Helped by Eric Hefner.

Car buying is NOT my favorite thing to do. But like all things it’s something we must go through! Who would believe that I had the best car buying experience of my life at Mtn View Nissan of Dalton with Eric Hefner!! First, I called ahead of time to schedule an appointment. Spoke with Eric and explained my needs and what I was looking for. Usually, this part is a waste of time because, they ask all these questions and when you get to the dealership it’s like you NEVER spoke. How awesome was it to find that not only did he listen, he had pulled 4 cars for me to test drive! What!? I must be dreaming or on some mind-altering drug because this is not normal! Mr. Hefner highlighted features on each vehicle and answered all the questions I had. Even worked it out to find me the best car with the most features and the best price! How can I say this? I walked out the door before dark and was smiling the whole way home, driving my sweet new ride!! I'm referring all my friends to them!! Thank you Eric Hefner & Mtn View Nissan!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Accommodating!!!!!

By Annie M on 9/23/2019 at 6:41 PM. Helped by Eric Hefner.

I don’t know anyone who likes buying a new car. But let me tell y’all….this was hands down the BEST experience I’ve ever had. Eric Hefner was so considerate of our time. He really listened to us and helped us find the best car for our tight budget. Eric really knows his stuff and was super respectful! Everyone at Mtn View Nissan of Dalton was very neighborly – had a real small town-family atmosphere. We’ll definitely be back!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shocking Great experience from car dealership

By Dana on 9/6/2019 at 5:28 PM. Helped by Eric Hefner.

My friend was in the market for a reliable vehicle and I bought mine from Eric Hefner at Nissan of Dalton so I ask her to call him.....she said he sounds so quiet on the phone, but when I took her to see him she was so impressed with his professionalism and knowledge. He listened to her and what she wanted and produced exactly what she asked for with ease and no hassle!!! When he went to gas it up, she said the voice doesn’t fit him and laughed.....if you want a hassle free experience and to be treated like a person go see Eric Hefner at Nissan of Dalton.....you will be glad you did

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Phillip 43 on 8/30/2019 at 12:38 PM. Helped by Warren Graham (sales), Mr. Ridley (finance).

Great experience from sales and finance. All were friendly and efficient. Very thorough, knowledgable and patient. We would buy from Mtn. View Nissan and Warren Graham again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By timcrowder on 8/29/2019 at 11:10 PM. Helped by Warren Graham.

Warren Graham was our salesman and he was absolutely the reason why we left with a car! He was so helpful and made sure that all of our needs were met and that we didn’t settled for something we weren’t gonna be happy with. Our first time car buying experience was amazing! We will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!

By eddsaudrey on 8/29/2019 at 11:00 PM. Helped by Warren Graham.

Warren Graham was our salesman and he was absolutely the reason why we left with a car! He was so helpful and made sure that all of our needs were met and that we didn’t settled for something we weren’t gonna be happy with. Our first time car buying experience was amazing! We will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So thankful

By AndreaTrujillo on 8/16/2019 at 6:08 PM. Helped by Roger Thomas.

I worked with Roger Thomson and he was such a big help! I had come the previous year and it just wasn’t in the cards for me then to get a car. So when I came back I was blessed to be paired with Roger again! He was such a big help and was pushing for me to get the car I wanted! Very happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By Wanye627 on 8/6/2019 at 2:49 PM. Helped by Eric Hafner.

Eric was so helpful and friendly I did not feel pressured. I had a unique situation and he tried ever way to help. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great!

By Kim1 on 8/6/2019 at 3:02 PM. Helped by Eric Hefner.

Eric Hefner went above and beyond to help us! I would recommend him to anyone I know that is looking for a vehicle. He is courteous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place to get a car and always ask for eric hefner

By Dana on 8/5/2019 at 2:47 PM. Helped by Eric Hefner.

Everywhere i went to get a car told me no or they wanted a high down payment but eric hefner helped me more than anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tim Heart

By Fluter/1959 on 8/2/2019 at 8:25 PM. Helped by Tim.

We got there late almost closing time we came looking at a certain type didn't like it he search for us one he thought Id like he was right just love it had a certain amount he made it happen but the best part of our experience was when he answered his phone to his dad who was calling make sure he got home okay see we made him late most salesman would not answer there phone during a sale what respect he had for his father touch my heart we don't see that enough from young people he was fantastic choose him

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

TRIED TO PUT ME IN SOMETHING JUST TO SELL ME SOMETHING

By Tam on 5/23/2019 at 1:21 AM. Helped by Idont, wantto.

I had picked out a car online and went to check it out and was never shown the vehicle. I test drove a newer expensive one and I didn't like the deal I was given so I said no thanks. When we were leaving the salesman drove a truck to show us and he gets out and says how bout this one it is in your price range and then the person that calls to approve your loan walked over and said how bout this truck I said my husband has a truck and I don't need another one and I didn't ask you to show me this one. We left, but as soon as we got out of the parking lot he calls and texts we got the deal you wanted when can you come back. I said NEVER! That was totally wrong for them to show me something just to make sure I left buying something. Shame on them!! For the record though the salesman was new, but the manager should have known better. By the way, I got the deal I wanted to begin with in Chattanooga with the same kind of vehicle I asked for in the first place with a lower price, one owner, lower miles. So actually I should probably say thank you for doing what you did. :) On the star ratings below I will put a 5 because they were over the top trying hard!!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent customer service

By Dragonfly2019 on 5/9/2019 at 1:54 AM. Helped by Warren Graham.

I recently purchased a 2015 Kia Sportage and my long tine friend Warren Graham and his co worker Derek Jablonski did an amazing job helping me. Warren and Derek both deserve a lot of praise and recognition for going above and beyond the typical salesman/customer stereotype. I would definitely recommend these great guys for a salesman to anyone I know whether it be friends or family. Warren Graham and Derek is definitely a great asset to Mount View Nissan.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Rip offs

By Patty on 2/24/2019 at 11:35 PM. Helped by Manager.

My sister was being forced to buy an extended warranty on her new Nissan just because she didn't have good credit. No one needs to buy any extended warranty from any dealers for any reasons. It's a rip off!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice selection

By Nissan Guy on 2/13/2019 at 4:52 PM. Helped by Melissa Persaud.

My family and I have always bought Nissans, it was a no brainer to purchase another Altima when it came time to pass my old car down to our oldest kid. The crew were surprisingly great to deal with and the service received will forever be engraved in us. Thanks very mcuh to Melissa for doing her best for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful service

By exceptional service at nissan on 2/1/2019 at 2:32 AM. Helped by Melissa Persaud.

I dealt with Melissa when I bought my car. I bought my car from them a couple months ago and it’s still the best decision I’ve ever made. Whenever I go in for service and oil changes they treat me great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent staff!

By Nissan Family on 2/6/2019 at 2:08 AM. Helped by Melissa, Kevin.

My experience at this car dealer went great. They were very quick, knowledgeable, and encouraging. It was very busy but Melissa & Kevin made me feel as if I was the only one there :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my Nissan

By Nissan123 on 1/31/2019 at 5:17 PM. Helped by Eric.

This is second car I bought my sales guy is great. Normally I tell him what I want I get it. Eric had sold me my son my brother cars. We are all happy with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

sales

By Farmers Agent on 12/7/2018 at 4:08 PM. Helped by Eric Hefner.

To anyone looking for a friendly and helpful salesman with much experience , yell out to Eric Hefner, he is not only a good friend but and great guy that will help in anyway to get you that dream car. Check him out yo want be disappointed tn view is a great place to shop.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Salesman

By credwine on 11/30/2018 at 3:03 AM. Helped by Eric Hefner.

Eric Hefner has really been trying to help me find my perfect Nissan. He has went above & beyond making my visits very easy. The accessibility to showroom was very good.

I would recommend this dealer.