Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stellar Experience

By Jcollado10 on 7/12/2019 at 7:02 PM. Helped by Wally Pepsnick.

Thank you to Wally Pepsnik for the educational and transparent experience on the purchase of my New Subaru. Fantastic service from complete staff. Great no pressure experience, where the staff definitely puts the customer first. Sincerely Grateful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, awesome prices and amazing service.

By zach292 on 7/1/2019 at 7:06 PM.

I just bought my second Subaru with Muller! After looking around for the best prices, Muller matched my offers, and even drove up to Wisconsin at the eleventh hour to get the exact color and interior I wanted so it was ready to pick up and drive the next day. This is the second car I've bought from Bob, I highly recommend working with him. They make the process really easy here. There's no hidden fees or rip offs. Subaru offers added Security to their new cars and they explain it in a way that's not high pressure. They want you to be happy, because they want you to buy another car down the road. Thanks to the team at Muller!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Pab1096 on 5/1/2019 at 8:23 PM. Helped by Jose Linares.

This is my third car purchased at this dealership. The salesman, as usual, was very knowledgeable and helpful with the process. His review of vehicle features was thorough and he was emphatic that he would be happy to answer any future questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By DonG on 3/16/2019 at 8:36 PM. Helped by Markus.

Wonderful people to deal with. Very honest and sincere throughout the entire car buying process. Service department in the past has also been great---very honest and competent. No BS.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By jersey joe 7 on 3/12/2019 at 7:54 PM. Helped by Markus Bennett.

We have worked with Muller for over 10 years,and your great salesman, Markus Benett. We are very pleased with the attention,and information provided by Mark. Having been in sales, I can recognize a quality salesman,and that is Mark,and the Muller org. We will continue to work with Markus in the future ,and refer others. Joe&Pat ,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service!

By Maggie on 2/17/2019 at 8:52 PM. Helped by Joseph Lee, Asim Aslam, Jose Linares, Tony Rinchiuso.

Completely satisfied with my entire experience at Muller Subaru. Before arriving at the dealership, Joseph Lee was so friendly and informative when we called on the phone. Once we arrived, Jeff Spivak made the buying experience hassle free and was not pushy like some of the salespeople I encountered at other dealerships. He was willing to work with me to ensure I was buying exactly what I wanted and needed. Even after I purchased the car, Jeff has been so helpful in answering my questions and making sure my Subaru needs are being met. As a first time car buyer, I was a little nervous about financing as I had no prior experience with it. Asim Aslam made the process simple and was patient while he explained things to me. A few days later I brought my car in to get a protection package for the interior and exterior. Jose Linares worked with me ahead of time to set up an appointment that would work with my schedule and reserve a loner vehicle so I could drive to work. When I arrived to drop off my car, Tony was happy to assist me. He got me set up in the loner vehicle, and made sure the washer fluid was topped off before I left which I was especially thankful for in the snow/ice storm we had that day. Even the seat warmer was on when I got in to drive away! I highly recommend Muller Subaru. The entire team has gone above and beyond - Great customer service!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent!

By Ilya on 12/5/2018 at 10:26 PM. Helped by Markus Bennet.

My wife and I would like to thank Markus Bennet for the exceptional service he provided to us when we purchased our new Subaru Impreza 2019! We even exchanged with several email/text messages on the next day after purchase. Thanks Markus!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Cargirl on 11/18/2018 at 3:59 AM. Helped by Marcus Bennett.

I have been buying / leading cars for years but the level of fenomenal service I received from Marcus Bennett was outstanding . I will make sure to recommend this dealership to all my friends and family . And I love my Subaru Outback

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Experience

By judd617 on 11/2/2018 at 2:50 PM. Helped by Joseph Lee and John Rabenda.

We had a truly wonderful experience at Muller Subaru. We worked with Stan Fooks, John Rabenda, and Joseph Lee. We had initially had a difficult experience at another dealership where games were played with pricing, but after we headed to Muller we were treated exceptionally well. Stan was so exceptionally knowledgeable and really cared to make sure that we really understood all of the ins and outs of the process and the car we were interested in. John Rabenda was thoughtful and helpful explaining financing. Joe Lee got us in the door and helped facilitate and was responsive and helpful. Overall, it was a really great experience and I certainly recommend the Muller team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Stellar Service

By ScottAlan4 on 10/30/2018 at 8:31 PM. Helped by Harry and John (finance).

We purchased our 6th vehicle from the Muller Group and couldn't be happier with the 2019 Forester Sport we purchased on 10/27/19. Working with Stan Fooks was smooth and easy - his patience makes him a solid ambassador for Muller. Karl, Harry and others worked hard to give us the best offer and that is greatly appreciated. What we have always marveled at is the service department and how they go out of their way to make things right - always prompt, vehicle immaculately cleaned, vehicle service - 'perfect', and, pricing that works ... just a great team to work with. Muller has earned our trust and respect. I highly recommend this team to everyone - and have done so on numerous occasions. Keep doing the great work!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales person Stan!

By Dad buying car for daughter on 10/26/2018 at 5:48 PM.

Stan is a very knowledgeable and fair sales person. The car was for my daughter. My daughter and I had a lot of fun negotiating with Stan. he is a very likeable person. We got a super clean car and a great experience with Stan. Who can ask for more?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very happy first time buyer

By Anisa on 8/28/2018 at 5:48 AM.

I didn’t know what to expect buying a car for the first time, my fist srop was at Muller Subaru since it was close to work. I spoke with Jeff Spivak, right away I felt comfortable talking to him he asked what I was looking for and answered my questions. I told him I’ll compare prices and services from other dealership before I make my decision. Within 2 week period I visited 3 dealerships talked several sales team but no one was as kind, knowledgeable and patient as Jeff calling him with different questions and being available when I needed him Jeff helped me through the whole process from choosing the right SUV for my children to what I color I wanted to financing it. Now that I got my NEW Subaru I can’t see myself driving any other car, and I know I got a whole team to help me with any questions and concerns I might have in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

No hagle pricing

By BIG on 6/28/2018 at 1:16 PM.

I got an "out the door" internet quote that couldn't be beat. No surprises! Great dealership, great car. There was no pressure I visited and they have plenty of inventory to choose from. Thanks Muller.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience in 35 yrs!!

By '18 CrosstrekMom on 6/20/2018 at 4:56 AM.

We were growing tired of lackluster Subaru dealers over the course of 3 wks. Mike was extremely knowledgeable and efficient. He presented us with 3 options . Observing our requirements, he meticulously crafted a undeniably sensational deal. I would also like to recognize Karl, the general sales manager. The two of them earned our business and gratitude. Our future purchases will definitely be completed at Muller Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Ingrid on 6/13/2018 at 7:39 PM.

I recently purchased a new Subaru Forester. Stan was knowledgeable, responsive, and I appreciated his low-key approach. I am very happy with my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle free

By coho on 5/10/2018 at 4:44 PM. Helped by Tony and Tom.

Best new car purchase experience I've had. No haggling, let me ask my manager, etc. Trade-in amount offered was fair right off the bat.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership and great associates!

By Tony on 5/8/2018 at 1:13 AM. Helped by Asim Aslam.

I leased a vehicle from Muller Subaru and would definitely do it again from them. They were great to deal with, and I had nothing but a positive experience with all involved in my leasing of the vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First Subaru

By Jim on 4/16/2018 at 5:29 PM.

I recently purchased a Crosstrek, replacing a 10-year old car. Everything about the transaction, from walking into the dealership, to walking out with the keys to the new vehicle was first rate and very professional.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Not a good experience

By ricbowl on 3/29/2018 at 2:32 PM. Helped by Michael Johnson.

After usual dealership haggling I ordered a new Subaru on 3/6, deposited $1000, left with a receipt showing balance due at delivery. Go to pick up vehicle on 3/28 to be told they now expect more money for the car. This dealership had 3+ weeks to tell me there was an outstanding issue. If there is any thrill to purchasing a new car they sucked it right out of me. This is not an honorable dealership. Mike the young man who helped me is knowledgeable and tried to make the best of a poor management decision. On my worst day in business I would never treat a customer as I have been treated.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We would do it again ana again!

By alex1313 on 3/28/2018 at 4:16 PM. Helped by Stan Fooks.

The buying new Subaru Outback 2018 was a great experience at Muller Subaru dealership! We were met by very friendly Sales person Stan Fooks, who was very knowledgeable. He explained all the features of the car and demoed it. No surprise we fell in love with car at the first sight! The rest of the buying was a breath from price negotiations thru documents preparations thru taking our new car home. As we bought some extra dealer installed options the call to bring a car for installation came early next day - appointment set for the convenient time!

I would recommend this dealer.