Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Customer Service

By renniep9 on 9/21/2017 at 7:35 PM. Helped by Kathy.

The customer service is great and efficient. I was on my way home before the promised time. Courtesy is always their priority. I am always treated with the greatest respect

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Am very satisfy with this dealership

By william obuobi 45 on 8/28/2017 at 5:35 AM. Helped by Mr. Bino.

Is because of their service they give me every time I go there for them to service my Camaro. the service personal have the time to listen to my complains And have the Mechanics do what I want on my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

friendly and professional

By wiz on 9/9/2017 at 3:07 PM. Helped by juan pablo.

very informative fast service .kept my interest in the sale .very family orientated. fun to do business with. excellent atmosphere on the part of all the employees at open road Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing place

By Napnate on 8/26/2017 at 4:35 PM. Helped by Fred.

The staff is very welcoming. The salesman was honest and helpful. He helped me and worked hard to get me the best deal. Love this place.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, fast and friendly service

By SUSGIO26 on 8/25/2017 at 8:19 PM. Helped by Don Schlosser. Bino Fonseca.

Very happy with the service at Openroad . The employees were friendly and kept me updated while I was waiting for my tire to be repaired. I was in and out in a very short time.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly Service Department manager

By Great Service on 8/17/2017 at 4:37 PM. Helped by Bino.

All service options were explained and the vehicle was ready when promised. Overall a great experience. I highly recommend the service department. Thanks to all.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Quality customer service.

By Chevy17 on 8/9/2017 at 6:39 PM. Helped by Bino.

Quick turn around time and pleasant people. Will continue to visit as I have been for 3 years now, even when warranty on my vehicles are over.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Huge Improvement in Customer Service

By FredericW on 8/7/2017 at 5:48 PM. Helped by Svc Advisor 2687 Thelmo Stradford & Tech Rich Petrucelli.

My car was recalled for catalytic converter problem. My next oil change service was also due so I asked if they could take care of that at the same time. No problem. Converter problem fixed, complete oil change & other service performed, car washed and Weather Guard mats were scrubbed, all with in 1-1/5 hrs. I was impressed with how prepared they were for the recall service. Most efficient I have ever seen them. This is the kind of svc that will bring me back for new car lease soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a great time

By Mike15 on 8/6/2017 at 9:09 PM. Helped by Fred.

Fred is the best very professional always ready to help this is the second car he has sold our family will call him for our next car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Timely and professional

By Bill on 8/4/2017 at 9:42 PM. Helped by Technician Rich and Manager Bino.

The manager and staff were very professional and accommodating. I was informed periodically how the service was advancing. The technician was very caring when handling my vehicle and then explained all the work he performed in a clear and concise manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By renniep9 on 8/1/2017 at 10:31 PM. Helped by Vino and Cathy.

I had a computer problem with my communication system and it was fixed faster than I could have hoped for and I got the vehicle back the same day by 2pm. The employees were polite and terrific

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kellyr174 on 7/26/2017 at 9:29 PM. Helped by Fred Tramutola.

I went to Open Road Chevrolet , I had an appointment with Fred Tramutola . Fred was great the car was for my wife. Fred talked with us and then we test drove two cars. My wife loved the Malibu it had everything she wanted in the car even down to the color. Fred was a great , he even told us of a discount I was not aware of,that could be applied to the car because I was a teacher. Fred even call d a few days later to see how my wife liked the her car . I would highly recommend Open Road Chevrolet and Fred to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sonic Service

By Michelle Morrisseau on 7/24/2017 at 9:19 AM. Helped by Bino.

People and service were excellent. Couldn't ask for a better car service experience. Dropped off car Friday afternoon - received a call early Saturday morning. They gave my car a nice bath!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy

By Frank on 7/22/2017 at 8:00 PM. Helped by Beano.

The service performed was fast and quality workmanship. Beano was especially helpful, he kept me updated on the status of work performed. My car also got a free carwash

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We needed a hitch installed on the car.

By Happy Camper on 7/20/2017 at 9:58 PM. Helped by Bino Fonseca.

Pleasant experience. Bino was very kind and helpful. I dropped the car off and the work was done in a timely manner. No problems at all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By Steve on 7/20/2017 at 8:52 PM. Helped by Thelmo.

Check engine light came on and needed to get oil change. everything was done quick. Dropped me off at work and picked me up when the car was ready.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Recall......

By MMH on 7/20/2017 at 12:42 AM. Helped by Kathy.

My service writer Kathy is great to deal with. Scheduled me for a loaner and kept me up to date with the progress of my vehicle/ .My only issue is that the exhaust manifold cracked at 79k miles. Shame. Love the Equinox. But it has had its issues.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer!

By TP on 7/17/2017 at 5:29 PM. Helped by Thelmo Stradford Serice Advisor 2687.

Very responsive. Needed to order a part. Got it done in a reasonable period of time. I waited while they did the work in a very pleasant waiting area. My service advisor Thelmo was very helpful, knowledgeable and pleasant to deal with. TP

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Rollover lease

By Clb on 7/8/2017 at 11:45 PM. Helped by Sal.

Good sales department - kudos to Sal...hardworking and knowledgeable. Got us financing, closed the lease, updated insurance and out the same day with a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Moussa38 on 7/1/2017 at 7:35 AM. Helped by Catty.

They are very sincere and would do the job very good. Good communication and quick service. Would definitely referrals my friends and family to you.

I would recommend this dealer.