Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant Buying Experience

By Morinmoments on 7/30/2019 at 3:14 AM.

As someone who has spent numerous hours at a dealership while purchasing a vehicle (both new and used), this was by far the best and fastest experience I've had. I purchased a used 2019 vehicle. Saw the vehicle online, and was able to negotiate a price (spent less than 30 minutes on the phone with the rep) before showing up. I was in and out (including test drive, which was already waiting for me) with our newly purchased vehicle in less than 3 hours. They also are considered a remote IL DMV, which also added convenience. The only grip would be communication, we had a little difficulty finding the right location even though the rep gave me the right address, the secretary at the new car lot sent us down the street when we should have been directed to the building next store, there was also a little misunderstanding with the negotiated price, but that was quickly resolved.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

awesome customer service

By lovable on 7/29/2019 at 8:54 PM.

prompt with everything they said and did. When I emailed back to Kurt I had looked at a blue pic on line, but it came back as red. unknown to him. Red it what I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By brandyk on 7/12/2019 at 4:38 PM.

My husband and I had the best experience with Kurt and the whole crew at Mungenast Honda! I got exactly what I was looking for and they made the whole car buying experience quick and easy! We will definitely be back in the future for any car hunting needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My wife needed a vehicle

By Jec34817 on 7/9/2019 at 7:51 PM.

It's not often when you go to buy a car and leave with one and a new friend. Kurt Marty did this. We knew of him from when our son brought one from him. He treated us with no pressure at all. We told him what we were looking for, he found it and gave us a great deal. If anyone is looking for a car, he's definitely someone to ask for to help. He'll treat you right.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, non-threatening attitude, extremely professional

By Linda Taber on 7/8/2019 at 9:54 PM. Helped by Macie (technology).

Purchasing a car at Dave Mungenast Honda was a pleasant experience in a world where salespeople seem to want to overwhelm you with talk. Rob Carroll was recommended to me by a friend. I called, set up a time to meet, and he greeted me at the door. He was extremely accommodating to all of my needs in a car, especially in my selling my 20 year car. (A crv that was very hard to give up). He saw the value in my car and directed me to a great replacement. I felt that he gave me a "good deal" . The dealership was extremely friendly, including the finance department and the young lady that explained all of the new technology on the car. I cannot say enough on the professionalism of Rob and the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy to work with

By CarBuyer691 on 7/8/2019 at 5:48 PM.

I contacted several dealerships via email about purchasing a new vehicle. While other dealers were content matching offers, Gina beat the other dealerships offer every time. We ended up with double digit savings off the MSRP and a price no other dealership could match. Once we had the price, Gina was patient and worked with us while we choose the right color. When we walked through the doors to the dealership for the first time, all we had to do was the paperwork. It ended up being a quick and excellent experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My experience at Mungenast Honda was very enjoyable.

By honda man22 on 7/8/2019 at 3:48 PM.

Rob is a very knowledgeable salesperson. He is friendly and courteous, and will seek to make your buying experience as pleasant as possible. I have used Rob as our sales representative 2 times now. The first time he helped navigate my daughter through the leasing of a new Honda Civic. Again, he was very helpful with the whole leasing process. My wife is looking to buy a new car a few months from now and I will recommend that she uses Bob as her sales representative.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Happy customer

By eyeguy on 7/6/2019 at 10:30 PM.

Purchasing our new car was a pleasant experience. We felt respected and that we received a reasonable deal. I normally consider purchasing a new car to be a painful experience, but was happily surprised. Rob was a lot of fun to work with and we are very pleased with our new vehicle. John in finance was very professional and made the process of financing an easy task. Both great employees!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleasant car buying experience; hassle free !

By crvowner on 6/26/2019 at 2:27 AM.

We have dealt with Rob on several occasions purchasing our vehicles, and it has been an easy task, without a lot of dealing back and forth to get a reasonable price. He has always been informative on what will fit our needs when we tell him what our requirements are for a vehicle, and he has always provided several options, and attractive price points without a lot of "need to check with my manager" . It seems they have empowered their sales people with the ability to work with people once a car is decided upon, which expedites the car buying process, and affords attractive pricing without a lot of hassle ! Kudos to Rob and team !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fair, Fast, and Friendly

By Educated Buyer on 6/24/2019 at 10:25 PM.

I did my research before coming in and had an idea of what I was interested in and what a fair price was for the vehicle I was looking to purchase. Everyone at this dealership was incredibly helpful and very responsive. This is the 3rd Honda we've purchased from this dealer. Sales and service have been fantastic over the last 10+ years.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

10th gen si

By Kgrav1234 on 6/10/2019 at 8:36 PM.

2nd vehicle with this dealership. Easy to work with. Eager to please. Was willing to work with my odd situation. Will be back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer for 11 Years

By Dogmama on 6/8/2019 at 8:24 PM. Helped by Adam in Service, very helpful.

I bought my first Honda CRV in 2008 at Mungenast from Rob Carroll. I love CRV’s so much that every few years I’d trade it in for a new one. I’ve purchased all four of my CRV’s from Rob and have always been very happy with his service. He’s patient and thorough with answering all my questions. Everyone there is always friendly and nice. I’m a happy customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Very satisfied buying our new CRV

By jim on 6/7/2019 at 1:43 PM.

Kurt Marty provided an excellent internet quote before we visited the Dealer. At the showroom he was low keyed and thorough. It was a pleasure to do business with him. This is the 5th Honda we purchased from St. Louis Honda and our best experience. We highly recommend Kurt.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By SW on 6/7/2019 at 12:47 AM.

Gina was amazing! The process went so smoothly. Everyone did a great job making it a wonderful experience. I would definitely recommend this dealership. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By ryank22 on 6/6/2019 at 1:21 PM.

Gina's experience and knowledge of the different models and features was key in helping us find our Civic. We visited multiple times and she always had everything prepared and ready for bwhen we arrived. She was excellent when my parents purchased their Accord and again when we purchased our Civic.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying my first new car

By clewis63021 on 6/4/2019 at 1:28 AM.

I’m very satisfied with all Honda products and services. They make practical, efficient cars that rarely have problems. Their customer service is great and didn’t try to take advantage of me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience and a great sales person.

By s.bartz on 6/3/2019 at 8:38 PM.

Gina was very helpful and knowledgeable. Plus I was very happy with the new CRV and the safety features it has and the technology. I have bought 3 Hondas there. So when I’m in the market for a new car I would go back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy long term customer.

By Tjoe1534 on 6/1/2019 at 9:36 PM. Helped by Rob Carroll.

The family has purchased 7 Hondas over the past 21 years from Rob Carroll and Mungenast Honda. We have been treated very well by them and have nothing but high praise for their service. Can’t imagine buying anything other than a Honda or from any other person or dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had exactly the car I wanted

By Cathy on 6/1/2019 at 11:50 AM.

I contacted the dealership to see if they had the car I wanted and was delighted to know that they did. Gina is a good listener and knows her products. I believe I got a good price for a solid vehicle. I’m glad I took the time to check out St. Louis Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By Lisa H. on 5/19/2019 at 11:22 PM.

Rob is the ideal salesperson - sold me a car without high pressure tactics. In fact, this was a most fun experience I have had parting with lots of money. Rob answered all my questions, gave me tips about the car and helped me with the complexity of numbers by being straightforward with the pricing etc.. The Honda people in general were friendly, and I love my new Honda Passport with all my bells and whistles. Thank you Rob and Dan and Mungenast Honda. This is my first Honda and I am very impressed. Lisa Hollander

I would recommend this dealer.