Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience working with Larry Jamison

By CFain on 7/13/2019 at 2:56 PM.

My wife and I were looking for a used SUV to replace her 2007 Jeep Liberty. We came across a 2017 Jeep Cherokee that would fit our needs, but we needed to stay within a budget. Larry was great to provide answers to everything we had questions about and very personable. He worked with us to make sure we could purchase this vehicle, while staying within our budget. We appreciate his willingness to work with us and provide an excellent experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Great Experience

By AMB1 on 7/11/2019 at 7:59 PM.

I was able to communicate to Mr. Jammison regarding a possible vehicle they had for sale. He was polite, sincere and we were able to come to an agreeable amount. The transaction was smooth and I would consider doing business with him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST EXPERIENCE EVER!!!

By Devon Flint on 7/5/2019 at 11:20 AM.

Nalley Infiniti has earned my trust and my business for many many years to come. Thank you so much Mr.Larry for making my dream of becoming an Infiniti owner possible. You truly moved heaven and earth to make this possible and affordable!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome !!

By demelle30 on 5/20/2019 at 5:58 PM. Helped by Paul Mitchell.

Nicole King was an awesome sales person. Very informative and made sure I was comfortable with my purchase.. please go check her out over at Nalley Infiniti.

I would recommend this dealer.

Overall Rating

3.6  

5   Customer Service
5   Friendliness
3   Overall Experience
2   Price
3   Quality of Work

WAS a fan of this dealer. No more.

By Erebus on 5/16/2019 at 7:28 PM. Helped by Not giving name of service writer.

This has been my go-to since I purchased a pre-owned Infiniti M35X almost 2 years ago. I brought her there for every oil change and was so happy with the service that they performed. Unfortunately- on January 23rd, a FedEx truck ran a red light and totaled my M35, I had to find another Infiniti. I settled on a M45S, same color, 4 years newer, 50k less miles. So proud of the Infiniti M line and series. I took this one for its first oil change since I bought it in January. I knew one of the valve covers had a SMALL leak. (I've been around cars my entire life) On my concrete garage floor and driveway, there have been zero oil spots. Only condensation from running the A/C. They changed my oil, and instead of doing the usual "check all of these things we recommend", I was told you're good to go. They did mention my drain plug was stripped, and that an aftermarket drain plug was in the oil drain pan. But they could fix it for a little over $960.00 >:-( Ever since then, I have had constant oil on my driveway and garage floor. I check the dipstick daily to make sure the oil isn't leaking out. I crawled underneath the car, removed the plastic cowling that covers the engine, and checked the plug. It is tight, and nothing about it suggests that it is lose. I don't know what was done, or what happened, but I will never use this dealership again.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nicole did an amazing job!

By Allie83 on 5/14/2019 at 4:48 PM.

Nicole did an amazing job! She did her best to get my dream car and she DID NOT disappoint! She kept her her word! She’s great! And everyone the I meet were very friendly. Thank you Nalley infinity!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

They made the impossible happen!!

By Rich Baird on 5/8/2019 at 3:53 PM.

My wife's car broke down and it way too expensive to repair. Although my credit was very poor and my loan was denied by every bank, Nicole King personally took it upon herself to call each bank and explain my situation. After a full day of persistence, I was approved and my wife drove home a QX60 with only 30,000 miles on it. Nicole gave me her cell phone number and kept me informed during the entire process. I can't thank her and Nalley enough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New sales

By Alwaysprissy on 5/3/2019 at 12:25 PM.

On Saturday May 27 we walked into Nalley looking for a new or preowned QX60. Nichole came over to assist wearing a beautiful smile as she greeted us. She worked her magic and found me my new dream QX60. She has made herself available to us as we worked through getting everything settled. Thank you Nicole King for all your help. I will be sending anyone I know needing a new car our lease to you. Many thanks, Cindy and Dan Finley

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car purchasing/leasing experience I've ever had!

By Shannon on 4/16/2019 at 2:08 PM. Helped by Nicole King, Cedric Harvey, Paul Mitchell.

I previously leased a QX60 FWD. Leasing a FWD was a mistake for me because I live in a hilly area. In December 2018 I attempted to trade my leased QX60 in early, but none of the three dealerships I contacted could make it happen. Fast forward to this past Friday. I received a phone call from Nicole King at Nalley Infiniti Marietta. She asked if I was still interested and said she could get me the deal I wanted. I was very doubtful, but I agreed to go see her the next day. When I arrived she was with another customer, so she had her partner, Cedric Harvey assist me. We looked at the QX80 and the QX60. Cedric was very knowledgeable on both. At closing time Cedric asked "If we agree on the terms, are you willing to sign the papers tonight?" I was. Cedric only had to go to the finance manager twice before I accepted the terms ... terms so good that I'm still waiting for the other shoe to drop!! I trade vehicles every 2-3 years and I have never had such an easy car buying/leasing experience. Nicole checked in on us every so often during the time we were at the dealership while Cedric closed the deal. The dealership closed at 6pm, but all involved in the deal stayed with me until I drove off the lot in a new QX60 at 9:30pm. I can't say enough good things about this dealership and the people who work there. I highly recommend Nalley Infiniti Marietta, especially Nicole King and Cedric Harvey!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Blessings and great Experience

By kishargreen on 3/19/2019 at 1:27 PM. Helped by Thank you Mary Sullivan, your the best Finance Director.

My experience was awesome because of God and my sales person, Nicole King. She was confident, kind, patient, encouraging, pleasant, attentive, and very positive. She made it look easy. Thank you Nicole for being the best part of Infiniti Marietta.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Wonderful experience

By Lucy on 2/27/2019 at 3:50 PM.

Larry, Brian and Paul made my first solo car buying experience wonderful. They were kind, detailed, informative and ultimately professional! Thank you Nalley INFINITI Marietta. I look forward to building a lasting relationship!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

great experience

By blue beast qx70 on 2/24/2019 at 2:42 PM. Helped by Nicole King.

My first experience with Nalley was a very good one because of Nicole King, the sales person. She was pleasant, attentive,and patient. The only glitch was the long wait for finance which was made up for by Sasha who got us out as quickly as possible . We never felt pressured by either of them. Nicole King has gained our confidence not only for repeat business but also for referrals. Thanks again Nicole.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service, Detail, and Friendly Team

By carlos2015 on 1/31/2019 at 4:13 AM. Helped by Nicole King & Paul Mitchell.

My wife and I saw Nicole King and Paul in finance. NO sales pitch and NO pressure to purchase!!! She definitely has a repeat client.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall great Management and staff

By Ginagdb on 1/28/2019 at 8:39 PM. Helped by Corey.

I have been a loyal customer of Nalley Infiniti for 4 years leasing my cars. I had a major issue with the financial portion of an old lease that came from no where. The manager Corey and my sales person Erica took care of everything from beginning to end. I am so thankful this establishment has honest and professional people who go above and beyond. Thank you both for your hard work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Flawless purchasing epxerince

By Shawn_T_E on 1/8/2019 at 12:56 AM.

David was an absolute delight to work with during the sales process. he is very knowledgeable, professional, patient, and always available. He was the reason I chose to work with this dealership as opposed to others. Highly recommend him. Thank you for your help in getting me the exact vehicle I wanted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my sales woman

By Lovin’ my Infiniti on 12/26/2018 at 10:04 PM. Helped by Nicole king, Mary Sullivan, Cory Russell.

Nicole king and staff were wonderful. Best sales process EVER. Do yourself a favor and buy a car from nicole and ask for Mary in finance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership, great people

By Abhishekm on 12/20/2018 at 1:46 AM.

Absolutely the best car dealership that I have ever worked with. I've been to a few other dealerships before and the experiences have been really bad. Pushy salespeople and all. However this one is nothing like it. I bought an Infiniti G37 in 2014 and an Infiniti QX50 a week ago. I worked with David Valdes. I had a tough situation and David patiently worked with me for a couple of days to help me find the best car. Absolute gem of a guy. I think he missed lunch two days in a row to get me the car that I wanted. Thank you David!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Be@ car buying experience

By Susanllovesnalleu on 12/4/2018 at 1:45 AM. Helped by Greg left the sale and Nicole, Gabriel and Mary in fjnance.

I am a 3yr customer and just purchased a 2019 Q50. The staff a Nalley are amazing,courteous and? We you feel so special. From the service dept to the sales team. I have never gone there and left disappointed because of the outstanding customer they deliver. I would recommend Nalley for a new car or even service on your car. Nalley I love you guys. Keep up the great work

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Out-Of-Town Experience

By Florida Buyer - Infiniti QX80 on 11/29/2018 at 6:59 PM.

I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car purchase

By Blessed on 11/8/2018 at 10:29 PM.

David Valdes is an excellent sales representative!! He makes Nally Infiniti #1 in my book. He’s straight forward, patient, knowledgeable, and a great person to help when shopping for your car needs. I never dreams things could go do smooth and I could feel so excited and satisfied in less than 3 or 4 hrs., I highly recommend Favid to be your next sales Rep, if you’re in the market for an Infiniti, you’re be happy!!!!

I would recommend this dealer.