Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!!!

By MP13 on 8/15/2018 at 1:50 PM.

Hector was very knowledgeable about the cars he had and was a great help in finding my next car. He was very friendly an welcoming too. The service in general was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

hector very knowledeable with the rdx

By roadguy on 8/15/2018 at 12:09 PM.

getting all of the information on the 2019 rdx made it easy to make a decision for purchasing the car. made a difficult decision a pleasant one with which we are very happy with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hector was very knowledgeable with the Acura products.

By AVCM on 8/13/2018 at 10:07 PM.

Naples Acura it's not just a dealership that sells you a vehicle their family returning back for service was always a pleasure phone calls after service always gave us a feeling of comfort.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Acura Dealer in Florida!! :)

By Rdx2018 on 8/13/2018 at 7:27 PM.

Friendly staff.The personalize attention makes you feel very confident on the step of getting a new car. Seller explained all the little details on my new RDX 2018.The lady on finances was also a plus.She makes the finantial process very easy and fun!Both of them were very kindly. Thank you to Naples Acura.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasure to do business with

By DrRico on 8/12/2018 at 11:25 PM.

One of the most enjoyable car buying experience I've had. A very knowledgeable dealership, and Hector could not have been more accommodating. He went out of his way to take care of us at every turn.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding, responsive and helpful customer service!!

By Acura#1 on 8/12/2018 at 10:39 PM.

Hector was extremely helpful and knowledgeable as we selected our RDX from Naples Acura. He went above and beyond explaining the features of the RDX and made the entire purchase process a very pleasant experience. Professional and talented, we would definitely purchase another Acura from Hector!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New rdx, new lease

By Acura driver. on 8/10/2018 at 3:16 PM.

This is my seventh Acura. I looked at a lot of cars; thinking it was time for a change. Nothing out there was even remotely tempting; got a 2019 rdx. I am learning to use the car; enjoying everything about it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Friendly

By abbee on 8/10/2018 at 2:35 PM.

What a score for Naples Acura to have a salesperson like Hector! He made a potentially uncomfortable process pleasant. He went above and beyond to get us just what we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Diet0223 on 8/10/2018 at 1:01 PM.

My first visit to the dealership was to shop. I wasn’t sure what type of vehicle I wanted. Hector answered my questions and guided me through the decision making process. He was professional and very friendly, as was everyone that I had contact with at the dealership. They let me set the pace, rather than pressuring me to purchase n their timeline. Overall, it was an enjoyable experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Friendly and professional

By Cjmina on 8/10/2018 at 12:02 PM.

From the moment we walked into the dealership we felt comfortable. We were greeted by an extremely friendly smile . Hector was a joy to work with. He listened to us intently and was genuinely interested in our desires in a car. His knowledge of the cars that we were interested in was excellent. Hector literally went above and beyond with us! We are honored to recommend Hector.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

sailsman

By jack on 8/10/2018 at 9:52 AM.

Working with Hector Jaraleno was a pleasure.He knew the car he was offering me and I would rate him as the best sales person that I have had dealings with. Naples Acura should be very proud to have a person like Hector representing them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leasing an RDX

By DominickCavuoto on 8/9/2018 at 12:16 AM.

Friendly and professional service from the moment we walked through the doors, till the time we drove off with our new car. Mathew, Scott, and Marianne were great. Would recommend to both family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By hxmoreau on 8/3/2018 at 5:25 PM.

I have been leasing Acura at Acura Naples for 10 years and Norm has my sales agent since. My experience has always been great. Norm is calm, knowledgeable and experienced. He makes sure you understand the leasing process and asks you whether you understand every single step of the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Naples Acura

By CG on 7/28/2018 at 8:14 PM.

Everyone at this dealership was fair and pleasant to work with. It was a great experience and Norm was very professional. I would highly recommend it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Acura Experience

By Mrs. Webbe on 7/31/2018 at 2:59 PM.

Shopping at Naples Acura was a great pleasure! I’ve owned two Acuras in the past and have always had a great relationship with Naples Acura service department. So when I was in the market for a new car, it was a no-brainer for me to shop at Naples Acura. Michael Sparky Meador certainly did not disappoint. He was professional, courteous, attentive, and knowledgeable. Most of all, I found him to be very honest and sincere - not a compliment that many would give to car salespersons. But I felt that Sparky was genuine and forthcoming with all information and supplies regarding my new car. He even contacted my car insurance to help get my insurance taken care of. I couldn’t be happier with my experience and with my new car! I must also mention how great Marianne, the finance person on staff, was. She treated me like family. I look forward to a continued great relationship with Naples Acura! I would certainly recommend Naples Acura to anyone in the market for a new or used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT DEAL - GREAT FOLKS - GREAT DEALERSHIP

By Richard & Beverly on 7/31/2018 at 12:33 AM.

This was my 1st Acura purchase. Norman was terrific to work with. He is both professional, very nice, friendly person. From our first meeting, he listened to me, was not pushy in trying to sell a car ASAP. It was a pleasure to work with the Sales Manager, Scott and their General Manager Ross. I got a GREAT DEAL, worked with GREAT FOLKS and glad that I had chosen to drive from Cape Coral, FL to be associated with a GREAT DEALERSHIP.. On the day of purchase, Norman had everything ready to go and the transaction was smooth. After all the paperwork with Marianne, Finance Manager, who was also a GREAT person to work with, Norman explained all the new car features and how to operate them. Ross Levy came out to the parking lot to greet us before we drove home. I thank Ross for giving us a GREAT DEAL. Also, Marianne was so nice to work with in signing all those papers. Overall, go to Naples Acura for your next vehicle. Richard & Beverly July 30, 2018

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Farhadb on 7/19/2018 at 4:39 PM.

Norman was great and very professional. Felt very comfortable at the dealership. Never felt rushed or pushed and everything was handled throughout my purchase very professionally. I highly recommend Naples Acura and Norman for your Automotive needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

i always get my car @ naples Acura

By DrV on 7/16/2018 at 3:20 PM.

I always get my car at Naples Acura. They always treat me fairly and I prefer Acuras. Norm always treats me well. Marianne is fantastic. The new showroom is nice too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT PLACE TO BUY A CAR

By JM2018 on 7/11/2018 at 6:36 PM.

Norm,Ross and Marianne were all great to deal with. Norm was very helpful explaining all the new technology on our new MDX and spent all the time we needed. We have now purchased two new Acuras from this dealership in the last three years and would not hesitate to recommend them to our friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and welcoming

By Bob on 7/10/2018 at 9:13 PM.

Norm was patient, knowledgeable and friendly. I was impressed by his follow up after we bought the car. He did a great job of explaining all the whistles and bells. It was a pleasure dealing with him.

I would recommend this dealer.