Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

Phil is literally a saint

By Crmart31 on 10/23/2017 at 3:39 PM.

In 2016, I was in dire need of a reliable vehicle and a better situation. Previous to shopping with Phil, I was laughed at and pretty much degraded in my attempt to purchase my own vehicle due to being a rather new college graduate with a Mountain of student loans. When I met with Phil, he instantly assured me he would get me into a better situation, and that he did! I am so very thankful for all of his help, and making my car buying experience an enjoyable one. I will not go to anyone else!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Phenomenal

By Kalebw22 on 10/18/2017 at 7:08 PM.

I got a great used car at a great price. It was my first time buying a car so I was nervous at first but Nico helped me out to where I got my Jeep Compass! Friendly guy who works hard and loves his customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Considerate and Understanding

By Zewgs on 10/20/2017 at 9:40 PM.

They will not put you in a vehicle you’re not completely satisfied with. No heavy pressure sales tactics. Great service and great sales team!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great salesman

By Mike88 on 10/20/2017 at 5:42 PM.

Phil is a great person and salesman! He helped me get out of a bad situation and into a great reliable vehicle! He works hard, works for you and makes your wants and needs a top priority!! Looking for a saleman Phil if the man you need to speak with!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT PEOPLE & SERVICE!!!!!!!!!!!

By john2744 on 10/20/2017 at 4:32 PM.

EVERYONE AT THIS DEALERSHIP IS VERY NICE PEOPLE!!!!!! PHILLIP,RAY,JIM REALLY HELP US OUT TO GET INTO THR RIGHT CAR.THANKS TO EVERYONE AT NAPLETON,IN ELLWOOD CITY.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!

By Brittk101515 on 10/20/2017 at 4:23 PM.

From the start we talked to Phil we knew we were going to be taken care of! He had higher expectations then we did for our purchase which was way better for us! He had positive thinking the whole time! Will definitely refer everyone I know to him when they are looking for a new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Ange613 on 10/20/2017 at 4:12 PM.

Amazing person / salesman! For sure someone I will continue to see when I’m in need of a car! Definitely recommend him to others as well! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phil Tyler hands down best of best

By Chiricox71 on 10/20/2017 at 4:08 PM.

Just out of my experience having phil Tyler as my salesman was worth buying a new vehicle I was never one to want to buy a new vehicle beings that I am a mechanic so I never had the urge to purchase one but I can to him looking to get one told him what I wanted to spend and he sat there for over 5 hours until he could get me what I wanted can't thank him enough and I definitely will be doing business with him again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phil tyler

By Tand4108 on 10/20/2017 at 3:53 PM.

Phil has sold me my last 2 vehicles, A+ salesman with A+ service...wouldn’t go with anyone else, always takes care of me with the best deals around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WILL NEVER GO ANYWHERE ELSE

By shanson27 on 10/20/2017 at 3:32 PM.

I wish I could give 10 stars, because 5 just doesn't seem like enough. Phil is hands down the most professional, and knowledgeable salesman I've ever dealt with. He makes you feel very comfortable and know you are going to get the BEST deal. I hope he continues to sell cars until I no longer need a car, because I definitely will never go to anyone else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best new and used car sales team around.

By Jrmabin on 10/20/2017 at 3:26 PM.

Between Phil and Ray they are two of the best and most helpful people in the business around here. 100% recommend to anyone looking for a new or used vehicle. They will absolutely take care of you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Mcarcaise on 10/20/2017 at 3:24 PM.

Everyone at the company went over and beyond to make sure I had a great experience. This is the first vehicle I purchased on my own and they made sure everything went smoothly for me. Mr. Tyler was absolutely amazing to work with and I would refer all my friends and family to him. He made sure I got a vehicle that was not only good for my family, but good for the budget I was working with as well. With a purchase that big it's important to feel comfortable... And he did an outstanding job on doing just that.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Phil Tyler

By mkep21 on 10/20/2017 at 3:24 PM.

When I 1st met Phil we were strangers. By the time I drove off the lot I felt like I knew him for years. He will work his a** off to try to work on your behalf. lol can't say enough good words about him

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful, easy

By Amhouston on 10/20/2017 at 3:17 PM.

Phil does any and everything to get you approved!! He is on your side the moment you walk through the door. Wouldn't buy from anyone else, if you need a vehicle, you need Phil!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Class Act

By MW on 10/20/2017 at 1:03 AM.

Special thanks to Nico for his class act salemanship and friendly personality. Made a somewhat stressful experience much more enjoyable. Keep up the good work Nico!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Phil Tyler salesman

By gidgee19 on 10/20/2017 at 2:24 AM.

Phil Tyler is amazing and all around honest trustworthy hardworking salesman. Would recommend him to anyone and everyone! Works hard to get what type of vehicle you want at a great rate and helps even the worst of the worst credit scores.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tell your friends!

By Bob on 10/18/2017 at 9:30 PM.

Nico made buying a vechile very enjoyable. He was very knowledgeable and able to answer all my questions. I will be telling all my friends and family to go see Nico at Napleton!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joe Zachewicz- salesman of the century!

By Leahzach on 10/19/2017 at 3:15 AM. Helped by Joey Zachewicz.

Hands down, by far, THE smoothest car buying experience of my life. Joe is genuine, honest, and sincere; all adjectives one would never associate with a car salesman; however, he epitomizes these attributes. He takes the time to go over and through every detail, assuring that you are given exactly what you are looking for and can afford. He is honest and helpful, a natural salesman who uses positivity rather than pushiness to make a sale. I have and will continue to recommend Joe and Napleton to everyone I know!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By bepling on 10/18/2017 at 7:13 PM.

Nico went above and beyond to ensure we found a vehicle we loved for a great price! He made our car buying experience enjoyable, we will be back to see Nico in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best dealership around!

By Gigi on 10/19/2017 at 12:49 AM.

This was by far the easiest car purchase we have ever made! Nico is the best! Highly recommend Nico Baldelli for your next car purchase!

I would recommend this dealer.