Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
3.3  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great experience

By Brandi on 10/17/2019 at 4:13 AM.

I had a wonderful experience. I thought I was going to walk away without a car again. But this place worked with my credit, which I'm in the repairing process. I would recommend anyone to this place.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By mberns1 on 10/15/2019 at 1:24 AM. Helped by Salesman Lord.

Salesman Lord and sales manager Ryan did a great job. We will definitely recommend them to anyone looking to buy a car. We feel we got a good deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

James was a great Help to us.

By Joann@64 on 10/14/2019 at 11:04 PM. Helped by James White.

James was a great salesperson. I would recomend him to anyone that need a new or used car way to go James and thank you again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Shane on 10/14/2019 at 6:03 PM. Helped by Lord Obaroghedo.

I just purchased a new Telluride at River Oaks location and had a great overall experience. Lord was very helpful and extremely easy to work with whole working with me on negotiation points. I highly recommend working with this location for any car you are looking for.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Awesome, patient salesman (Andre)

By D-Train on 10/13/2019 at 12:26 AM.

Wife seeking a new car. And I said what the heck let's see if I could get 1 also. The decision was EZ and the salesman was great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spectacular fabulous experience

By Calahan on 10/13/2019 at 12:29 AM. Helped by Natasha Martin.

I had a wonderful experience at napleton kia. Andre Kimbrough off the top was upfront and honest. He definitely deserve to be recognized. Cassandra was also top-notch. Tim Avant should consider a general manager position because he was very helpful as well. Lastly I would like to recognize Natasha Martin. This young lady is awesome sauce, if it wasn't for her positive attitude, and professionalism I would not have even stopped by Napleton. Thank you all for such a spectacularly fabulous experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Andre was excellent salesman and highly recommend anyone...

By Noneda798 on 10/7/2019 at 9:13 PM.

Andre was excellent salesman and highly recommend anyone who is looking to go to Andre . Very helpful and knowledgeable .looking for a good deal come out to Kia

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Lord was very helpful and quick his service was great!!!...

By Erica on 10/5/2019 at 3:52 PM. Helped by Lord obes.

Lord was very helpful and quick his service was great!!! If you stop by you should request this guy he deserves all 5 stars! He help with my trade in.

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
4   Friendliness
3   Overall Experience
4   Price
3   Quality of Work

Good, price not flexible on other terms

By sph on 9/24/2019 at 9:57 PM.

Price was better than bluebook on used car. Salesperson friendly and helpful, however would not negotiate at all on purchase price, trade in, or interest rate.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Amazing!!

By Heaven C. on 9/21/2019 at 10:46 PM.

Cassandra was very helpful in helping me find the car I wanted in the range I wanted. A true blessing 🙌🏾 She was very transparent and thorough in exploring all my options. I truly feel she went the extra mile to ensure I got my dream car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpected Blessing!!!!

By Gloria on 9/7/2019 at 12:36 AM.

I am Thankful for both Tim,Andre!!!! Awesome men!!!!! Didn’t expect to get in a new car but God had other plans for me. I no longer have to uber or lyft because I am now the owner of a new 2019 Kia Forte!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mrs.Williams

By Tim7311 on 9/6/2019 at 9:41 PM.

Mrs. Cassandra Williams is one of the nicest people you want to deal with. She worked with me on everything. I would recommend her to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying a new optima!

By Mark on 8/31/2019 at 6:34 PM. Helped by Lord.

Lord was our sales person and he was very knowledgeable about the optima and very friendly. He took great care of me and mind family throughout the buying process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My First Kia

By Kia2019 on 9/2/2019 at 9:45 PM.

My experience was great. Andre and his team really helped me get a new car. Friendly service. Andre went above and beyond to make sure I was happy. I will definitely make referrals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Friday night blessing

By Desiree on 8/31/2019 at 9:11 PM. Helped by Zuvante.

Came in looking for a vehicle in my price range a little did i know that i would be driving home in a low mile 2016 Kia Forte. Thanks to Andre and Ryan for their professionalism and patience in getting me on the road.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was treated very well

By Home on 8/30/2019 at 10:46 PM.

I had a wonderful salesman, that explain everything to me very well. I found the vehicle I wanted. I got the right color. Feels good

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

James was a Great Help to us

By Nelsoni5 on 8/30/2019 at 12:47 AM. Helped by James White.

I came in to buy a new Kia at Napleton River Oaks Kia. James greeted me and took his time to help me pick out the Optima i wanted. The test drive was great. I was approved and liked my payment. Best of all..i didnt spend all day there. I would recommend Napleton River Oaks KIA to my friends and family.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Customer Srevice

By SHON49 on 8/26/2019 at 10:38 PM. Helped by Lord Obaroghedo.

Lord Obaroghedo was welcoming and inviting when my mother and I walked up. He has a very pleasant personality. He was patient and knowledgeable about the buying process. I've bought many vehicles but this experience was special because, Lord made us feel comfortable with the buying process and selecting a vehicle to fit my mother's needs. Thanks Lord!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

James was a great help to us.

By Kathleenjohnson on 8/20/2019 at 3:47 PM. Helped by James White.

James was very helpful and knowledgeable. We went on a great test drive where he explained all the new KIA safety featu and functions of the car. I wanted to be at a certain payment and they did that. I would recommend Napleton KIA and James to my family and friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Great

By Mr. Coleman on 8/17/2019 at 6:09 PM.

She was a very informative person that took her time to explain and and every question I had!! She a very warm person who take the time with you . She hust very Excellent

I would recommend this dealer.