Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

Brian was excellent. We had a wonderful experience with...

By Patricia C on 10/10/2019 at 3:43 PM.

Brian was excellent. We had a wonderful experience with the staff and the service was so friendly. We love our new Porsche. Happy clients here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVE my Cayenne!

By DeniseG on 9/28/2019 at 7:49 PM.

I purchased a Cayenne Diesel from Napleton Porsche and was extremely pleased with the great customer service. Terry was my sales person and did an excellent job at making the sale work for me! When it came down to the finance and final purchasing, the Sales Manager, Nebi, was wonderful! He walked me through all the options available and was open and honest, every step of the way. I love the car ...and the professionalism I received by both Nebi and Terry...As well as this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Run, don’t walk.

By Betty on 9/25/2019 at 11:51 PM.

Ask for Kerry Terlep, He took excellent care of me, listened intently, and prioritized my requirements. Ultimately, I got exactly what I needed. Run, don’t walk.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a very pleasant experience the staff is very helpful

By Dolly on 9/25/2019 at 5:42 PM.

Had a wonderful experience buying my Cayenne with Philip and i got my bucket list SUV. Thank you for your help. Love my Porshe abd the dealership!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchasing my first Porsche

By Steve on 9/21/2019 at 1:52 AM. Helped by Jessica Rivera.

The buying process, from start to finish, was quite easy going. The initial car discussions were informative, the test drives (both of them) useful for brand comparison, the build easy and the the collection satisfying.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

First purchase with this brand

By No name on 9/18/2019 at 1:49 AM.

Scott was great - very helpful, knowledgeable and patient As for the dealership there seemed to be much stronger interest in pushing current inventory over getting the actual desired car. Good for the dealership short term, but not for the brand. Other people called to follow up (Not Scott or Nebi) and then when I called back they didn’t return my call. Almost lost the sale if my alternative (eTron) hadn’t fallen through due to a problem during recall fix. But Scott was great.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience, great salesperson

By epriceman on 9/17/2019 at 4:45 PM. Helped by Jessica Rivera.

I highly recommend Napleton Porsche and their fantastic salesperson Kerry Terlep. He is one of the most knowledgable salespeople I have ever met. He is not satisfied until you are, and he makes sure that you leave satisfied and in total command of all of the features of the car that you just bought. The entire experience from start to finish was great. Every part of the buying experience went extremely well. Very professional dealership and staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Robert on 9/13/2019 at 12:48 PM.

Great experience purchasing my new Porsche here with Scott Hall. The entire experience from the moment I walked in was excellent: Finance was easy and quick. Highly recommend visiting this outstanding dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional knowledgeable awesome

By Sandaddy on 9/11/2019 at 1:32 AM.

I had the best experience ever at this dealership . The people that I dealt with in the process of buying my car was very professional and knowledgeable they really know their stuff helpful in explaining the technology the features and sending me out the door with a comfortable feeling and comfortable with the car . The salesman was a pleasure to deal with the person that sat for well over an hour explaining all the features of the car was awesome .All in all everyone I came into contact with In person or on the phone was just awesome. I got a really good deal on my car as well I highly recommend this dealership to anyone who’s looking for a new or used car .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Car Buying Experience

By Bardi on 9/10/2019 at 12:49 AM.

A fabulous facility and great sales/support staff. Great selection, cars, product, and easy to manage purchasing process. Would definitely buy another car here. Ask for Scott.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Smooth and straighforward

By DLM on 9/9/2019 at 2:08 AM.

Brian was not "salesy" which is what I appreciated about him the most. He let us check out the car and ask questions but wasn't trying to pitch us the whole time, make up things we have in common for small talk or go on endlessly about things we don't care about. We were there to buy a car, he read that, was friendly but not overbearing and kept things straightforward for us. Nebi was incredibly thoughtful as we had our baby with us and flew through the paperwork with us and didn't hold us up with unnecessary fluff or trying to add on warranties or things we didn't need. Again, he read our situation and acted accordingly and I really appreciated that courtesy. The only irksome part was the fact that we had an appointment to see a specific car and had to wait almost an hour to actually see the car because it was on another lot and then on top of that needed gas. At other places the car we had an appointment to see was pulled up to the front and ready to go. Other than that the experience was great and I'd go back to Brian again for future car needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Porsche Macan 2018 - Napleton Westmont - Great Experience

By FirasIsa on 9/4/2019 at 6:37 PM.

I had a great experience buying my 2018 Macan from this dealership. They were super professional, polite, and friendly. Made the process smooth, fast, and easy. Would definitely recommend them to others looking to buy a Porsche and will be back soon for my next car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service I’ve ever had!!!

By Norika1 on 9/4/2019 at 3:01 PM. Helped by Tony Busuego.

Thank you Tony Busuego and Napleton Porsche my experience this past Saturday was truly remarkable. Tony had everything ready for me the minute I got there. My loaner was ready to go and the job was finished to perfection as promised on time. I have never been treated so wonderfully in my life by any dealership. Thank you Tony so much. i am honored to have you as my service manager. You are the best! I look forward to my next appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good service

By LG4 on 8/31/2019 at 7:19 PM.

I was very please with the way all of my questions were answered and how much they were willing to work with me on the price. Overall very good service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exception Service ... A+

By WREFORD11 on 8/21/2019 at 5:04 PM. Helped by Tony Busuego.

I had an amazing experience with a recall for my Porsche Cayenne. Tony the service advisor was professional friendly just awesome customer service. Top-notch

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Purchase Experience

By AJ on 8/20/2019 at 4:41 AM. Helped by Jennifer and the manager.

Thank you for a good car buying experience. No hassle or pressure. Great, professional staff from start to finish. Specifically, my salesman Blake was very knowledgeable to of the Porsche brand as well as my Lexus RX 350 used car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased car

By Markb on 8/19/2019 at 9:59 PM. Helped by Jessica Rivera.

Dealership was very responsive and easy to work with. Will definitely reach out to them and especially our saleasperson Brian when we need another car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchased a used 2011 BMW 135i

By MikeHL on 8/19/2019 at 8:08 PM.

I am very satisfied with my buying experience. Brian Collins handled my sales in a very professional and personable manner. He stayed after closing over an hour to make sure I drove away completely. He also performed the detailing himself since the shop had left. Great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Cayenne

By tombeneventi on 8/8/2019 at 4:00 PM. Helped by Jessica Rivera.

We recently leased a 2019 Porsche Cayenne from Napleton Porsche in Westmont. Brian Collins was our salesperson. The experience was great. Brian was very helpful and accommodating. We are very pleased with the financial deal that we reached and Brian spent a lot of time with us going over the car and explaining all the bells and whistles. Overall we are very happy with our purchase and service from Napleton Porsche in Westmont.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Best Car Buying Experience I Had in a Long Time

By chad52 on 8/5/2019 at 3:15 PM.

Scott Hall was a great sales person. He is very knowledgeable about Porsche. He is passionate about the brand. His demeanor was professional, made me feel comfortable, and was very patient with my questions. Scott gave me excellent customer service, and even came into the dealership on his day off to ensure delivery on my car.

I would recommend this dealer.