Dealer 2-Year Rating

Overall Rating

1.5 / 5
Customer Service
1.3  
Friendliness
1.3  
Overall Experience
1.7  
Price
2  
Quality of Work
1.3  

Dealer Reviews

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Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Typical lying sales people

By A Holland on 1/10/2017 at 5:24 PM. Helped by Pete.

Lie and tell you you're definitely approved with the money you say you have down and after looking at your credit. Then never answer calls or texts again. Went in in person the salesman literally hid and had someone say he wasn't in even though I saw him

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Nine dollar car inspection special 4 days before Xmas!!

By Digruntled Veteran on 12/28/2016 at 1:49 AM. Helped by I pulled in for an inspection ! I have never seen a a Car inspection in so cheap in my 59 years ! He never told me his name ! Young kid.

I have a sable with 54.000 original miles and have taken care of any problem right away! This car is as tight as my girlfriends 2013 Honda CRV and use it to attend my many VA hospital doctors in Manchester NH . 9 bucks for an inspection is cheap as it gets ! Well he entered all the information into the computer from my 2017 registration so every little problem is entered for every inspection station in NH to see! Being a mechanic and doing my own work until I become a service connected disabled vet a few years ago I was sure this car would pass. The mechanic put it on the lift and took me out to the garage and gave A list a mile long about loose tie rods and a rusty rear rotor and the pads and calipers would need replacement and that and the pads calipers needed replacement and on and on !!! We are talking at least 1500 dollars to pass inspection! A 9 dollar rip off is what this place does! I went to 2 mechanics that have done work for me and one just put on new rotors and pads on the front and rotated my tires 2 months ago! He could not believe the list of problems this outfit/ used car dealership had down on the rejection print out! they both told me I got ripped off and It's on all the Inspection station Computers and that I should have come to them and pay the extra 30 bucks Don't get ripped off by these shisters ! I think one reasons they get you in there with a 9 dollar inspection is to reject and maybe get you to buy one of the used cars or get a good thousand bucks repairing things that are not a danger on the road!! Can't do it on service connected disability pay and It's a pretty low scam!! I'm looking into this much further with a little help from my mechanic buddies!

I would not recommend this dealer.

Overall Rating

2.2  

2   Customer Service
2   Friendliness
3   Overall Experience
2   Price
2   Quality of Work

Where are you when I need you?

By You22 on 12/25/2016 at 1:20 PM.

Got a car from them so far it's been a lemon! In three months I've spent thousands of extra dollars on it to keep it going! Tried a warranty and when that didn't work I tried for a refund and it takes 6 to 8 weeks? Come on place has millions they can't refund me in a more timely fashion? Once your car is bought its like you're a ghost they don't seem to care.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

You will never get better service than this dealer

By Mongo on 8/18/2015 at 5:40 PM. Helped by Laura Horning.

Laura Horning is as helpful as possible. Went in with only a rough idea what we wanted and she focused us with a high energy level not seen before. Could not be more outstanding. Offered to even valet us to other branches. Top notch for sure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I got a new car!

By Td123 on 8/1/2015 at 9:35 PM. Helped by Laura.

Laura helped me purchase the car I wanted with little effort. She has great energy and will go to bat for your needs. Thanks a bunch Laura!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Laura Horning

By Brian1964 on 8/1/2015 at 2:59 PM. Helped by Laura Horning.

Cannot thank Laura enough for the amount of time she spent with me. Her awesome personality,knowledge and attention to detail was second to none. No pressure or b.s and will recommend Laura to everyone! Thanks for first time of having a fantastic experience at a dealship Ms Horning!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Car Buying Experience

By Joe on 7/30/2015 at 2:35 PM. Helped by Angela, Austin, & Matt.

I went to Nashua Used Car Superstore knowing exactly what I wanted and had been searching for months for the right car at the best price. I was in no huge rush to purchase a vehicle but while doing my daily search online I came across a car with all the features I wanted for the lowest price and miles I had seen. I knew this vehicle would have gone quick so I immediately headed down to the lot and was introduced by Angela. We took the car out for a test drive and felt no pressure at all about purchasing the car from anyone. The next day I went in late after work to give it one last look before going forward on the deal we agreed upon. Matt helped us with all the paperwork and even stayed till 11 pm to make sure we understood everything about the deal and all the papers were signed. Even after the purchase they went above and beyond answering questions and making me feel comfortable about the purchase I had made. Great experience, upbeat staff, not your average haggling dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Felt cared fir

By Jessnkyle12 on 7/24/2015 at 1:12 AM. Helped by Angela, Steve, Austin & Matt.

If you are looking for a dealership that will treat you with respect and will go above and beyond to meet your needs this is the place to go. They are amazing! I kept my sales women until almost 11:00 pm as well as the sales manager and finance manager, and they were all upbeat and helpful until the very end. Angela, Steve and Austin you are amazing.

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Friendliness
4   Overall Experience

Laura is Great!

By cch on 7/7/2015 at 11:20 PM. Helped by Laura Horning.

My boyfriend and I stopped in to look at a car we saw from the side of the road, and Laura came out to greet us right away. Laura was extremely helpful and knowledgeable, and she respects all her customers, even the younger ones like us. After visiting for the first time, we looked around at other dealerships before returning to Nashua Used Car Superstore to see Laura, because we loved her attention to detail and outgoing HONEST personality. She is up front about everything and goes to bat for her customers. Unfortunately, the dealership did not have the car for us, but I would recommend Laura and her services to everyone!

I would recommend this dealer.