Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Better than I expected

By Kntoys01 on 9/21/2017 at 3:31 PM. Helped by Sales manager.

Had been to national a few years ago and wasnt impressed. Decided to stop in one more time and am glad I did. I asked for a a specific ram 2500 with features I wanted. They went above an beyond what I wanted and offered a fair price for my trade in and for the new ram 2500 they found for me (500 miles away). Without signing anything, they brought the truck here and kept to what they promised. My salesman Jeff kept me up to date and made the buying process easy. Kept waiting for the numbers to change or something to be wrong, never happened. Good job National......now hope the service dept is decent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeff and Tom

By Tugboat on 9/20/2017 at 3:05 AM. Helped by Joe.

Had a great experience dealing with Jeff and Joe on my new purchase. Willing to help get the best price and not spending a lot of time waiting around. Great overall experience and great customer service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer care

By Ferris11 on 9/19/2017 at 11:40 PM. Helped by Kris klingle.

Initially I was just looking and kris the salesman was more than helpful answering any question I had, very patient as well. I'm a tought person to deal with when It comes to buying a car and as a salesman he was nothing but professional and corteous the entire time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Relaxed buying experience

By Jennifer McLeod on 9/19/2017 at 1:07 PM.

Traded in a small Mazda for an SUV. Reginald James and Jeff Harper were fun to work with. Reggie got me the vehicle I wanted at the price I wanted and made it a fun buying experience! Will definitely recommend them to friends and family looking to buy.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

My experience was great. Most of the staff seemed very nice.

By StephFarnell on 9/18/2017 at 11:33 PM.

I was overall pleased with my experience with this dealership. My salesman was very nice as was everyone else that I dealt with concerning my purchase. I will say there was an incident that occurred with another salesman that was inappropriate and unprofessional. I did speak with management concerning the problem and they were very nice and accommodating. I would never send anyone to that particular salesperson but would definitely send friends and family to Walter.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First time buyer

By GERALD J PIERRE on 9/14/2017 at 2:52 PM.

Our experience at dealership was good although a long process, the sales person was knowledgeable, curdious and patient, allowing us to make the comfortable decision without regret,

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great 1st time experience

By Steve on 9/13/2017 at 10:29 AM.

My situation was not a easy deal, so they worked with me to get me into the vehicle that I wanted. Jeff kept in contact with me through the whole process. Chris did a great job of getting me the financing that I could afford. From day 1, I told them what I wanted and Jeff delivered. Lorenzo got me in an out quick with all the paperwork. I drove a hr and half to get there, will definitely do it again when the time comes for another truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my Dodge

By Janeen Danielle McCall on 9/7/2017 at 12:10 AM.

I always take my car there for my oil changes and so forth every time I go in they're always fast and efficient and they always explain I've been dealing with the dealership since 2006 and wouldn't trade it for nothing in the world this is my 4th car with them and I'm thinking about getting a 5th and a 6th!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Michael Moore on 9/6/2017 at 4:15 PM.

We found Chris to be very personable and extremely knowledgeable. He assisted us through our journey for a new vehicle. We highly recommend him for anyone searching for another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Yoselyne on 9/5/2017 at 10:22 PM.

Everyone was so friendly and helpful with all the questions I had and I couldn't be any happier with my new vehicle. Definitely recommending!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Informative staff and good selection. Not too pushy.

By Polevault123 on 8/23/2017 at 12:13 AM.

Friendly and informative staff but not pushy. Good selection to choose from. Service took the time to detail vehicle before we took it on a second test drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By caitlyn1212 on 8/28/2017 at 8:04 PM. Helped by Darrell Graham.

I visited today to get a second key made for my car. Everyone was very friendly and helpful and the waiting room was comfortable, clean and the coffee was very good. I was in an out in record time for a car related experience and Darrell was very helpful! We will definitely be coming back here for any future needs even our oil changes. I was very impressed with my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They Sean every possibility

By Yas001 on 8/25/2017 at 10:13 PM.

Jeff Baker, our sales representative is super good and smart man. He always looks for every possibility that we could save money.. we will definitely bring out friends and go back to him for next vehicle. Thanks Jeff!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Breezy 2017 on 4/28/2017 at 5:46 PM. Helped by Darrell Graham.

It was a excellent experience. The customer service was outstanding and the service advisor Darrell Graham was awesome. Thank you guys for a wonderful experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Tjweirich on 8/20/2017 at 1:06 AM. Helped by Kris K.

Great service, helpful, and very knowledgeable. Not just the salesman but everyone was helpful and extremely nice. My service and experience was amazing and would recommend many other to come here

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Salesmanship

By Sam on 8/17/2017 at 10:24 PM.

Wes is a good salesman, not trying to goad, or intimidating you, and I respect that in a salesman more than any other quality. A lot of sales people don't realize that. Some even try to make you think that they are doing you a favor selling you a vehicle, or if you don't buy today you won't get it. When the truth is that you are doing them a favor buying from them. Thanks and tell Wes it was a pleasure. In fact he went above, we stopped in the next drive for me to talk to my daughter, he saw that we had stopped and he came to check on us. I told him no problems, but thanks for checking. That says a lot about his character, he wasn't worried about the next sale, he wanted to make sure that the one in the bag, so to speak was good. Thanks. Sam

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!!

By Meljones on 8/16/2017 at 12:33 AM. Helped by Thomas Bell.

Helpfull and reasonable. Great trade in value on old car. Knowledgeable about vehicle and rebates offered. Able to work with not perfect credit. Thanks Tom!!😎

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience all around!

By RebekkaB on 8/11/2017 at 4:30 PM.

Great customer service all around! Betty and Kathy helped me with great knowledge and customer service to get me in the vehicle I needed, trade in a vehicle with negative equity and stay within budget. I would recommend this dealership to anyone!

I would recommend this dealer.

Overall Rating

2.0  

3   Customer Service
3   Friendliness
1   Overall Experience
1   Quality of Work

Service Dept Disappointment

By harvi5604 on 8/11/2017 at 3:27 PM.

First time visit ever, today. Online appointment made 4 days ahead of time. Jeep needs recall service. I arrive to learn that "nobody looks at appointments". That means parts weren't ordered in preparation for the appointment (1-2 days delivery I was told). Total waste of 2 hrs (30 minutes travel each way to dealer). Further, I'm told Chrysler tells the public the parts for this recall are available, but then tells the dealership they don't have parts. So, which is it? Reference recall S61/NHTSA 16V-668. I'm happy to review again once we get these issues resolved - preparation, timeliness, and communications.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Straightforward, direct and transparent

By Eddie on 8/10/2017 at 8:50 PM.

Chris gave very good information about the Charger, particularly the electronic features, and was direct in the negotiation. He was personable and easy to talk with. he had a genuine interest in getting my questions answered.

I would recommend this dealer.