Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Ckoren1 on 9/22/2017 at 9:27 PM.

Awesome dealership! Everyone was so kind, especially Kyle, and really helped me out getting he car I wanted. Very smooth process! Definitely check them out!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing People

By Sdelgado88 on 9/21/2017 at 7:48 PM.

I gave Ken Pollack a 5 star review bc they were so nice and made the whole process very smooth. Also Fred was very kind and very thorough. Awesome customer service from beginning to end. <3

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastico Esperienza

By Sporty Cat on 9/20/2017 at 2:17 AM.

Ken Pollock (KP) treats you like family. Before making a purchase, they let me take an extra long test drive with one of their prized possessions which helped in making my decision. This is the first dealership that extended me such trust. Grazie to Mike who went above & beyond to ensure my experience was positive and special. He saw the excitement in my face being behind the wheel of an Alfa Romeo. He made sure all the key features of the vehicle had been covered to include the horsepower, drive type, and safety. Further, Mike, Gino, Kyle, & John work great as a team and each one shared different details (e.g. heartbeat of the car, meaning of the emblem, etc.) with me about the Alfa Romeo. They did everything in their power right off the bat to enable me to take home a Giulia with no negotiating required. KP offered a great luxury, sporty sedan for a reasonable price with no pressure. I would do business with KP again and recommend others to shop there as well for their car buying needs. Thanks for the fantastico esperienza! Cathy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great car buying experience

By Dyan on 9/14/2017 at 5:29 PM.

The guys at Ken Pollock Alfa Romeo really went out of their way to make the process of buying a car as smooth and easy as possible. It was my first time buying a car on my own (without bringing my dad along), so I probably asked a lot more questions than most people do, but Fred and the others were extremely friendly and helpful. There was no pressure in the selection process or the test drive, and once I made my decision, they made the financing process simple. They even went to my own credit union for the loan (which I would have asked them to do if I'd thought of it). The whole experience was just great, and I love my "new" (to me) car!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great team here

By Keh6709 on 9/12/2017 at 1:06 AM. Helped by Keenan.

This was the first 'new' car my parents have ever owned. Mike listened to all the features required and introduced my parents to a vehicle that exceeds their expectations. Thank you everyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By K23morris on 9/10/2017 at 10:45 AM.

I stopped by just to take a look around and Kyle went over some different car options with me. He shared a lot of great information about each car and what it had to offer. I'm so glad he did this because I ended up with a car that I wouldn't have stopped to look at myself. The whole staff was very helpful with the whole process and made me feel comfortable! Thank you Kyle for all your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Generic good review

By David Scott on 9/9/2017 at 5:04 PM.

Buying a car here was incredibly simple. The staff was friendly and knowledgeable and went above and beyond to make sure I was comfortable and satisfied and I can honestly say I had a great time testing and purchasing my car. Not only did I get a great deal on a car that should last me a long time, I also got a great warranty in case anything does go wrong in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

How to appreciate clients as people not just customers

By Louis 424 on 9/8/2017 at 12:32 AM.

I want to thank everyone at Ken Pollock Alfa Romero the Nationwide division. I purchased a Jeep Compass yesterday and could'nt be happier. The car is very comfortable and, handles great. The price and terms of deal for the car was terrific. I got good value for my trade-in and was very pleased with the professionals who treated me like a friend not just a customer. Special thanks to sales pro Mike Williams, Sales Mgr Gino Ginocchetti,and Business Mgr Tom Brenholts. These people really know how to do business. I would recommend Nationwide and all of the sales staff especially those mentioned when you buy your next car.I know I will tell my family and friends to check them out. If you are looking for a pre-owned or new this is the place to go. For the luxury buyer check out the new Alfa Romero. I was shocked at the price. You can get an Alfa loaded for about the cost of a BMW 3 series and much cheaper than a 5 series. Again thanks to everyone and you will have me as a repeat customer.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Car Lease

By Diane Gabello on 9/1/2017 at 11:46 AM.

Great dealership to work with...Mike was very helpful and patient with my questions but most importantly honest and not pushy. In fact, I found the staff (including sales, management, finance) at this dealership the easiest to deal with in a very long time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Alfa experience

By JMW on 8/31/2017 at 10:21 AM.

This was the best car buying experience in 50 years Kyle was the most knowledgeable salesman i ever met all my questions were answered and even information didn't think I needed to know but I found it to be very valuable I love my Guilin Ti and I loved how welli was treated by every won at the dealership Kudos to Kyle for doing a great job and making by acquisition an easy and fun experience best regards to the Pollock auto group best regards. Jack weber

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amaxing experience

By Mlwalters2288 on 8/31/2017 at 12:41 AM.

Staff was extremely helpful, friendly, informative, and not at all pushy. Really listened to what you are looking for and really informative on what the best choice is and why.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By S123 on 8/26/2017 at 12:13 PM.

Overall highly satisfied with service. Staff was extremely accommodating in taking time to answer all our questions. Very happy with purchase and would recommend others

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast courteous

By Susan Barney on 8/25/2017 at 5:26 PM.

Very smooth process would highly recommend. Sales and finance was awesome ! Car was very clean. Finance process was easy as they are on line with my credit union. Took hassle out of auto finance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ram truck

By Ram truck on 8/22/2017 at 3:41 PM.

What I like is the friendly atmosphere and no pressure they have at Ken Pollock. I feel I got a good deal on a truck and would recommend this dealership to anyone. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Priced Right

By Anthony Griffiths on 8/17/2017 at 1:16 AM.

This was the second vehicle my wife and I have purchased from Ken Pollock. They price the vehicles to sell and make the experience as easy as possible. I would deal with this dealership in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A very wonderful experience!

By Fancynd on 8/15/2017 at 1:13 AM.

I have been buying cars for a long time! This is the very first time I had a sales person that was very knowledgeable, kind and very considerate. And the best part no high pressuring sales tactics.Thank you Kyle Prociak for your respect that you have shown my husband and myself. We wish you much success and the very best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Customer Service!

By bowhunter570 on 8/10/2017 at 4:33 PM.

Best experience I had finding and purchasing a vehicle. Gino Ginocchetti, Mike Williams, Tom Brenholts and the gentleman there went out of their way to help me. They were very professional, polite, and patience. They treated me like family. Looking foward to doing business with these guys again. Thank You Ken Pollock Alfa Romeo!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Very good

By Mason Deanna 46 on 8/6/2017 at 6:04 PM.

Very good and willing to help when needed .had a nice experience. Mike Willams went out of his way to help use. And willing to help negotiate with prices

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

purchase at Nationwide

By lisa.gabelbolton on 10/29/2014 at 8:54 PM. Helped by unknown.

Just purchased our third vehicle at Nationwide in WB, PA - AWESOME experience - friendly staff who was well-versed in the type of car on the lot as well as what we were looking for.

I would recommend this dealer.