Dealer 2-Year Rating

Overall Rating

1.8 / 5
Customer Service
1  
Friendliness
5  
Overall Experience
1  
Price
1  
Quality of Work
1  
Service
1.8  

Dealer Reviews

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Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Refuses to stand behind their incompetent work

By Mecoka on 7/13/2017 at 2:38 PM. Helped by Ty.

Brought my 2009 Tahoe to them and was told I needed a new engine. Had them do the work to the tune of $6,000 and told the engine had a 3 year warranty from GM. Initially they forgot to plug in the transmission module, and got a check engine light on my first drive from the dealership. Now the engine is burning oil and smoking. I've been told that they installed the wrong valve covers and GM won't cover the incorrect dealer install. Nereson refuses to stand behind their work and is telling me their mistake is my problem. This is a very dishonest shop that delivers poor service. I am very disappointed.

I would not recommend this dealer.