Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4  
Friendliness
5  
Overall Experience
4  
Price
4  

Dealer Reviews

Show:  

Overall Rating

4.3  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Pleasant Experience

By Erich & Christy on 3/18/2019 at 4:10 AM. Helped by Arthur R James.

Arthur and the entire staff that we interacted with were very pleasant and helpful. My wife & I felt appreciated. The dealership has a genuine and honest vibe.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

LOVE MY CAR

By LB on 10/23/2016 at 12:46 PM. Helped by Ryan Brackin - Heather in Finance.

Thank you so much to SB Nissan - I purchased a used vehicle - the sales force was nice, helpful, knowledgable - but more importantly not pushy and very low pressure. The financing people were extremely kind and hardworking. When I first arrived - Nissan did not have what I was looking for - however within 2 days my salesperson called and informed me he found something I might be interested in. He was absolutely right! Love my car! Thanks SB Nissan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Heads Up

By Emily Blevins on 9/22/2016 at 6:43 PM. Helped by Ryan Brackin, Heatherr.

After about a month of shopping for the best price with different dealers, Santa Barbara Nissans' honesty and low pressure approach made me drive over an hour to do business in Santa Barbara. I worked with Ryan Brackin through email and appreciated how hard he worked to earn my business. The facilities are a little small, but I do not think that really matters. I did not work with anyone other than Ryan and the finance director, so I cannot speak the same for everyone there. Bottom Line- Same price, Better Service.

I would recommend this dealer.

Overall Rating

1.8  

2   Customer Service
2   Friendliness
1   Overall Experience
2   Price
2   Quality of Work

Things that make you go "Humm"

By shcastell on 11/26/2014 at 3:33 PM. Helped by Dan Turk.

We made an appointment to see a used Suburban. The dealership was ready for us when we arrived. We really appreciated that. However, the sales person, was less then adequate. When asked maybe a slightly technical question, rather than acknowledging that they did not know the answer, after doing some research, we realized they made up an answer. My experience with Santa Barbara Nissan is everything I dread in a car buying experience.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

SATISFACTION

By ismaelcortes69 on 6/4/2014 at 3:36 AM. Helped by ALFREDO FLORES.

is comforting to find places where you get the attention you deserve, thanks for your attention and to give me the option of enjoying my car nissan and this is nothing but a great satisfaction!! thank you!

I would recommend this dealer.