Dealer 2-Year Rating

Overall Rating

3.1 / 5
Customer Service
3  
Friendliness
3.5  
Overall Experience
3  
Price
3  
Quality of Work
3  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good selection and helpful staff.

By Roy Roper on 2/5/2018 at 4:52 PM. Helped by Cody Smith.

Had the vehicle we were looking for and were patient while we made our final decision. This dealership is close to home and offered an excellent lifetime drive train warranty.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unethical! AVOID at all cost LIARS!! DO NOT CONSIDER BUYING

By Crnamom on 12/3/2017 at 2:21 AM. Helped by Johnny Watwood.

LIARS!! DO NOT CONSIDER BUYING HERE!!! Let me start by saying I bought here in 2013--- I went back as a repeat customer and what a mistake!!! This time I shopped online prior to going into the dealership. I had an email quote from another dealership and I called McKinnon to see if they could match that deal (tax here cheaper). They asked me to forward the email to them. After receiving the email I was told numerous times Yes, they would BEAT that deal. I didn't ask them to beat, I asked it to be matched. The BDC manager, Mandy, said the general sales manager assured her he would beat it. Cody, my salesperson after talking to the GSM convinced me that he was going to beat that deal. Mandy and Cody were both nice, but I know they do not set pricing. I asked for an emailed quote. The manager emailed me the following: "Good Afternoon Tanya, My name is Johnny Watwood GSM here at Mckinnon Nissan. Cody and Mandi are working very hard to earn your business, I have the print out from the Nissan dealership you sent reflecting the OTD price. I will honor there pricing to keep your business local. Here we tend to make it very easy. You being here and an informed customer makes this even easier. So when can i expect to see you. We have a best price guarantee. Johnny Watwood GSM Mckinnon Nissan" I drive an hour to go purchase the vehicle. After I am there I am told he can not come close to matching that deal. He knew that before I drove down there. He wasn't even close---his price was $4,000 more! He purposely wasted my time. If this is how repeat customers are treated, I would hate to see how others are treated. It is obvious that the same people are not working here anymore. ZERO INTEGRITY DEALERSHIP. RUN!!

I would not recommend this dealer.