Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By MARMOLRONALD on 2/20/2018 at 6:18 PM.

I recently bought a 2017 santa fe sport. It had a pleasent buying experience. I had the pleasure of working with Mark. He made the whole process easy and would difenetly recomend any one looking for a car to stop by here.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Quality of Work

Manufacturers Flaw on Brake Light

By BC2275 on 2/20/2018 at 4:44 PM.

The brake lights in the back of the car had a manufacturers default. The lights needed to be changed numerous times and the socket was burnt. The entire light fixture needed to be changed. The bumper to bumper warranty did not cover the repair since we had just completed 5 years of owning the car and the balance of the 10 year warranty covers only motor, transmission and a few other major parts. This was disappointing. The customer service agent worked with us but there was still a payment of almost 400.00 that needed to be made. If you have this issue please call Hyundai and place a complaint. If many people complain there will be a recall and everyone can be reimbursed. Also, this is dangerous as the socket was burnt and could have caused a fire.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Meghan119 on 2/19/2018 at 7:25 PM.

I was happy with my 2015 Elantra but the new body style made me want to upgrade. Shannon was very understanding about my financial obligations and offered me a fantastic deal for a 2018 Elantra. I would highly recommend New Rochelle Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Emmanuel Gonzalez

By Manny1991 on 2/19/2018 at 1:46 PM.

I am completely satisfied with the service I was provided by the employee every member helped me in a good manner I will definitely recommend this dealer to anyone that’s looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME

By Suzanne on 2/15/2018 at 4:47 PM.

I've purchased many cars in my time - this was one of the most pleasant experiences ever - not the usual craziness of other dealerships - thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Anthony9487 on 2/15/2018 at 1:03 AM.

I had the pleasure of having Shannon helping me find the right car for my budget and my needs. I never felt like I was being pressured to buy anything and she went out of her way to make sure that I was happy with the deal and car I was getting . I ended up getting a used car that was great price for my budget. I will definitely go back in the future to get another car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Javier is the Best!!!

By MariaMtz4 on 2/12/2018 at 11:02 PM.

We had a great experience buying our Tucson and Elantra at New Rochelle Hyundai with Javier Rodriguez. He was extremely professional, patient, friendly and never pushy. Javier went above and beyond our expectations especially negotiating for us the best price. He even came in on his day off to deliver our Tucson because it came in a day after we pickup our Elantra. Javier took his time going over each individual cars features and answering all of our questions. We would highly recommend Javier for anyone who is looking to purchase a car. A++++

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Met with Moses, sales person did a great job

By bruce m on 2/9/2018 at 3:26 AM.

Met with Moses, sales person he did a great job of explaining the 2015 genesis i was interested in. i would buy a car from him but he did not have the exact car i was interested in. i thanked him for his time and may buy a car from him in the future. i want to complement his bosses on having such a professional knowledgeable sales person. i liked the dealership experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Third lease at New Rochelle, this time as a couple.

By Pops on 2/7/2018 at 11:11 PM.

The lease on my second Sonata from New Rochelle Hyundai was coming due, and after the last big snowfall, I wanted a car with All-Wheel Drive. Shannon introduced me to the Tucson, and the deal was made. My wife was driving a Honda Accord whose lease we had assumed from a friend, and rather than going back to Honda, we decided to become a Two Hyundai family. Shannon matched her up with an Elantra. She made the whole selection process simple and painless, and two days later our cars were ready. After less than two hours, we drove home in our new cars. Shannon kept apologizing for her inexperience, telling us she was learning on the job, but from our perspective, she handled the process from start to finish like a seasoned pro. We'll see her again in three years for Hyundai number four for me and two for my wife.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome the best customer service ever!

By Greatlife78 on 2/4/2018 at 4:59 AM.

In and out within a few hours.Due to insurance,approve in a hour.Shannon is the best agent.and her boss mario is very patient with his client's!LOVE THE SERVICE.

I would recommend this dealer.

Overall Rating

4.0  

5   Overall Experience
3   Price

Best buying experience ao far!!!

By Ruperto61 on 2/3/2018 at 6:58 PM.

Going around car shopping was annoying,matching prices for one dealer to the next one, very scary for my pocket, Shannon got me what I was looking for and Francisco made it happened, thank you Shannon for your valuable time and for a wonderful experience; I won’t rate this only five stars but all the stars in the sky. Thank you again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best

By Luis paz on 2/2/2018 at 2:57 PM.

Todo lo mejor Al señor Castillo y arias tiene mucha experiencia trabaja dedicado al cliente para que uno se vaya contento Sigan adelante buen trabajo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleased

By intrazpec on 12/27/2017 at 5:24 PM.

As a returning customer I was not surprised by the professional end friendly service I received. Sales staff was attentive and helpful, cheerful and engaging. Fincace department also worked very hard to secure the best deal for us. They all kept us informed and comfortable throughout the experience. I can't imagine car buying anywhere else. New Rochelle Hyundai has earned my families loyalty.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Good Experience

By shk1229 on 12/23/2017 at 5:19 PM. Helped by Javier.

We traveled from Long Island to New Rochelle. We were pleasantly surprised at the quality of our interactions with the staff. Everything was straight forward and we didn't feel like we usually feel at other dealerships i.e. Being taken advantage of or "hustled"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job!!!

By keith.skerritt on 12/22/2017 at 5:18 PM. Helped by Javier Rodriguez.

Hyundai of New Rochelle is very professional. Staff there are cool, helpful and knowledgeable. I recommend asking for Javier Rodriguez. He’s the man (2 thumbs up). Thank you guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Charles Bevilacqua 's Review

By charlie.bevilacqua on 12/19/2017 at 5:22 PM.

Hyundai New Rochelle was a pleasure to work with. Anyone would be happy to purchase a car from them. Also, Hyundai makes a great automobile and I am happy to own one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Job well done

By mackie07 on 12/18/2017 at 5:15 PM. Helped by Dan.

The salesman was just great from the onset. Very professional and extremely knowledgeable about the car. He definitely was proud to work at Hyundai and his enthusiasm showed throughout the process. Job well done! and the best of all...we are enjoying the Tuscon!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In Conclusion

By jcohenabs on 12/15/2017 at 5:18 PM.

The people at the dealership were excellent in answering my questions about the safety equipment and the many features that the car came with. Demond Jones and Michael Romano went out of there way to make sure that I was totally satisfied with everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best sales man Roberto Castillo

By venturaoneil on 12/14/2017 at 5:32 PM.

The best salesman great service.i Will recomended good Job New Rochelle Hyundai to ante family members i lol the service they provide good atmósfera, great costumers services.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

G80 Sport

By solawinley on 12/14/2017 at 5:23 PM. Helped by Francisco Rodriquez.

The experience was smooth and quick. The G80 car is excellent. It rides well and the sound system is fantastic. Good service and easy to work with.

I would recommend this dealer.