Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.5  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great company

By DEB on 2/1/2019 at 3:27 AM. Helped by Angelina Halkney.

Best place I ever bought a car from. They are best, will be referring everyone here. Hope to see you for my next deal Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great company

By stephan mouko on 12/21/2018 at 8:15 PM. Helped by Angelina Halkney.

Went through Salt Lake Mitsubishi to get a new vehicle. The sales people were great and we were able to work out a deal so I could leave with a car that day.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

they are doing great and fast to help costumer understand.

By stephan mouko on 12/16/2018 at 1:32 AM. Helped by Angelina Halkney.

I've been to this dealership twice now over the years, this dealership is the best because they know how to help me re-establish my credit. They helped me get into a brand new car with a 10-year warranty when I just recently bought a Ford Focus with numerous transmission problems and the car was unreliable. The monthly payment for the new Mitsubishi which included Gap Insurance was cheaper than the used Ford! I will be a returning customer to this dealership. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salt Lake Mitsubishi ROCKS!

By PK on 12/14/2018 at 4:26 PM. Helped by Alberto Perez, Mark Jones and Sales Manager, Shane Erekson and Finance Manager, Carl.

My wife and I visited Salt Lake Mitsubishi. Salesmen Alberto Perez, Mark Jones and Sales Manager, Shane Erekson and Finance Manager, Carl went out of their way to accommodate us. We got a great deal on a great used Ford Escape. These people did everything possible to help us get the car we needed at the right price and terms. THANK YOU, team!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A really great place!

By Vinsonwifey on 12/10/2018 at 1:44 AM. Helped by Jones.

This has been the easiest and best place I have ever went to to buy a car. My husband went in with a set of expectations and they met everyone. They even got him a better interest rate than we expected. I highly recommend them for buying a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!!

By Alishad82 on 11/2/2018 at 7:57 AM. Helped by Andy and Justin.

Great company and friendly staff!! Didnt think I would get approved for a new car and the staff there took good care of me and got to drive home in my new 2018 Mits Elcipse Cross. Thank you Justin and Andy!! :-) P.S the rest of the staff there is awesome as well!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All around AWESOME experience!

By #1Happy dude on 10/27/2018 at 11:53 PM. Helped by Angelin,Devon,.

Angelina went the distance with me to make sure I had a truly great car buying experience, and got me into a brand new Eclipse Cross.She even made sure the vehicle was detailed (even though it was rainig). She also made sure the fuel tank was full before I left. The rest of their sales team was incredible as well. I would definitely recomend them to all my friends and family. ?????????? RATING!! For ALL

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly even well into the evening; after normal hrs.

By Kyle Phillips on 10/18/2018 at 6:13 PM. Helped by Andy Colon.

We spent a couple of evenings working out a deal and everyone we talked to were friendly and eager to please. I would drive the 45 miles(one way) again for the right car or truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome people!!

By Skyler87 on 10/12/2018 at 10:05 PM. Helped by Andy.

Andy Helped us get into a brand new car! Never thought in million years we would get a brand new car!! The whole process was smooth and painless believe it or not. Andy was great with my children, easy to talk to amd honeat2and straight forward, if you go in, ask for Andy. Would recommend to my family and friends!!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Honest

By Sugybooks on 7/30/2018 at 4:50 PM. Helped by Jason.

We were unable to make a deal but jason made things right, did the honest thing. Glad I got to talk to him in the end very friendly and professional guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By Marley32 on 4/25/2018 at 7:38 PM. Helped by Ann Folan.

We spent many saturdays surching for the right vehicle just to be disappointed at the end of the day. This was until we stopped at the Salt Lake Mitsubishi. I found the exact truck that I was surching for. When discussing the price I expected to get the same run around that we experienced at the other dealers. To our surprise it was quite the opposite. Ann Folan was the sales person we delt with. She was fantastic. She was honest, direct, and to the point. She went above and beyond for us. It was the easiest, most satisfying car buying experience I have ever had. I would definitely recommend her to others. I will definitely buy again from Salt Lake Mitsubishi.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

WORST DEALERSHIP EXPERIENCE EVER!

By Austingust801 on 4/9/2018 at 8:50 PM. Helped by Raul (total xxxxxxx).

WORST DEALERSHIP EXPERIENCE EVER! Went in to get my 2004 Evo a fluid change as well as fix my oil pan and turbo gasket leak. Got the car back and couldn't even drive it. It now runs like absolute xxxx and sounds like a whole different car. When I confront them about it not being this way when dropped off the tech who worked on it was a total xxx. Literally was arguing with me, lied and lacked any empathy. When this was brought the service manager's attention he did absolutely nothing. These people don't care for you or your belongings.

I would not recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

They are very kind and work with you all the time and answer

By Carlos on 12/23/2017 at 1:38 AM. Helped by Eric Veater.

I wanted to buy a GMC Acadia. And I found it at the this place. And this people are so nice and helpful. Answers all the quick

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service department experience

By ML489 on 12/5/2017 at 5:22 AM. Helped by David Bowen.

My son recently purchased a used 2016 Lancer and we took the car to Salt Lake Mitsubishi to resolve a Bluetooth setup problem and also take care of some needed maintenance. This was our first experience with owning a Mitsubishi car. The Service/Parts Manager, David, was very helpful and took time to thoroughly explain what work needed to be done and made a recommendation that saved us considerable expense. Overall, we had an exceptional service department experience at this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Boober1942 on 10/28/2017 at 1:18 AM. Helped by Jeremy Thomas.

The service department is sincere, honest and accommodating to there customers. I felt very comfortable with my car with the service personnel. Great job Salt Lake Mitsubishi you made me a lifetime customer .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place

By Cindy F on 10/31/2017 at 8:35 PM. Helped by Pete. Josh, Shane.

I had a great experience at Salt Lake Mitsubishi. Pete really went out of his way to find financing options available for me and they were able to get me into a car I love. All the staff very friendly and they made this car purchasing experience seem very easy.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

RUINED MY CAR ENGINE. timing belt installed wrong!

By Dave Simmons on 9/15/2017 at 8:02 PM. Helped by Matt, Barry, Kevin, JR, Chaz, and Eddy plus management.

Took my 3000 GT VR4 Twin Turbo in mint condition for timing belt changed. Took 2.5 months to start work. Mechanic failure and belt parts came apart ruining my $14,000 engine!! Dealer took 8 more months and after 2 attempts to fix failed and said that was the best they would do. My car is now sitting at home with entire engine ruined and non drivable. Dealeship a nightmare. Hey Jerry C. Fix my car please. They have caused me emotional stress and I'm out 1000s of dollars. A lawsuit is the only way. Also Reports and I have on camera/video blacking out of Check engine lights and pulling light on vehicles just to sell. Several people out thousands. STAY AWAY. JERRY, Fix my car!!

I would not recommend this dealer.