Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very smooth. Got a great deal and even greater service!!!

By Hill3010 on 10/12/2018 at 6:34 PM.

Salesman, David and the rest of the crew at Newport Motors made this one of the best car buying experiences I've ever had. Before you check out any other dealership around town... Give these guys a shot first, I'm sure they won't disappoint. These guys can work around any situation and get you in a car that you want.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great experience purchasing my vehicle!!

By Jacqueline on 10/8/2018 at 7:02 PM. Helped by Miles and Jose.

I came Newport Motors with my Son because he recently purchased two vehicles from this dealership. I was introduced to David. David was pleasant, professional and nice to do business with. My experience with the entire staff made me feel comfortable while purchasing my vehicle. I recommend anyone that’s interested in purchasing a vehicle to come to Newport Motors because they treat you like family! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By JamareeFox on 10/7/2018 at 9:03 PM.

DP worked with me beginning to end on my journey searching for a new vehicle would definitely recommend him also Francisco the Sales Manager helped out a lot the experience was so great I purchased 2 vehicles.!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Miracle Workers

By VBUMP123 on 9/30/2018 at 1:32 AM.

I was hesitant going in because I was just denied from another dealership in the area. As I was walking thru the lot I was greeted by an excellent sales associate named David along with his manager they worked a miracle for me. This is the newest car I've ever owned. I couldn't be happier with all the work everyone put in to get me in a car before I left the lot they even helped with insurance and on top of that the car is my favorite color purple and 2012 the year I graduated. A special thanks to David and his manager. They were beyond amazing !!! I never had a sales associate and manager really put in work so hard with the credit I have I'm usually denied then go on about my way. But they got me approved for financing at a great price with an amazing warranty also gave me great info about building my credit all around great experience. I'm overly excited !! I apologize to his manager I can't remember her name but she did worked magic with the financing

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy

By Holly on 9/29/2018 at 6:35 PM.

I stop by Newport motors on a fluke on my way to another dealership close by . I was extremely surprised how much of a selection they had . Not to mention how easy it was for them to put me in a car and I have extremely bad credit . A sales man by the name of David really took his time and was patient with me as I couldn’t make up my mind which car I want it . Leave in there I got the car my dreams it’s very beautiful and Yossef The financial manager made it easy for me with my payments and down payment said that I can work with thank you new promoters you guys are the best !!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Crespofam on 9/27/2018 at 6:43 PM.

Alex was awesome and she went above and beyond to help me and my family. We are having another baby and looking for a van she showed us our options and didn't try and talk us out of the van for her own needs. The whole staff is excellent! Thank you guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By Dodgefanatic×6 on 9/18/2018 at 9:39 PM. Helped by Alejandra Chavez.

Alejandra was very a knowledgeable with all the vehicles she showed me I felt very welcomed with her outstanding costumer service I'm absolutely beyond happy with my purchase got the best apr and I will be coming soon to see you with a family member. Thank you Alejandra Chavez

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Alex is great!

By Steelerfan68 on 9/18/2018 at 9:01 PM.

Alex works very hard to help her customers get approved and always has a smile. I would recommend her to anyone interested in a good car.

I would recommend this dealer.

Overall Rating

2.2  

2   Customer Service
1   Friendliness
3   Overall Experience
3   Price
2   Quality of Work

Unprofessional staff

By Honda37 on 9/16/2018 at 4:04 PM. Helped by Not sure what the man's name was that helped allyssa but I didn't care for him at all. If it was just him helping me I would've never purchased a car..

The manager was screaming across the whole office at one of his employees. Then as he walked past me and my kids he gave us a rude look. Wasn't friendly at all. Not to mention the man that was helping us was basically ignoring me and only talking to my dad who had nothing to do with what I was purchasing.The staff should get their lies straight before talking to the customer. One is telling me there is no way they can do this or that then the next comes in and says they can. Then they try to push all the junk cars on me that didn't even meet my requirements. Tried to sell me a beat up car for top dollar and when it didn't work they weren't hiding their frustration very well. Overall not the best car buying experience . The lady who actually sold me the car was nice though.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service !

By AV2LV Mike on 9/15/2018 at 12:41 AM.

Alex was great , she knows her stuff and was very helpful and knowledgeable. I’ve bought 2 cars here and would recommend this place to friends and families. Thanks Newport for a GREAT car shopping experience. Thanks , Mike

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Efficient Service

By Lingram71 on 9/14/2018 at 4:20 PM.

I love the service center at Newport Motors. From the fast and efficient service tech's, to the excellent quality of work. I wouldn't hesitate to recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service! Friendly staff!

By Shark G on 9/10/2018 at 8:40 PM.

I absolutely loved my experience! From the moment we walked in, Alejandra was super nice and very knowledgeable. I would definitely buy my next car here without a doubt. Thank you again for a very pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great new car! Great price!

By DaraldL on 9/10/2018 at 8:12 PM.

I saw the car on the lot and had to have it. Jonathan got the keys and we were gone. The car was like brand new. After about 200 miles I noticed a coolant leak. Jonathan told me no problem bring it in and service will take care of you. And they did. They were able to find the leak and have me back on the road in a few days. And at no cost to me. Everyone was friendly and quickly. Best car buying experience at at dealership in a long time.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Exceeds Expectations!!!

By AlexandraBC on 9/6/2018 at 8:02 AM.

We went in expecting to purchase a used smaller vehicle. We didn't even want to consider a newer vehicle thinking it was out of our price range. Alejandra took the time to give me and my husband different options and was never pushy. We ended up getting our dream truck that I LOVE and can afford. . We purchased the vehicle the same day! Thank you all for making our experience fair, pleasant and not the least bit intimidating! Unfortunately so many car dealerships direct their attention to men. This was not our experience at all (after experiencing that TWICE at other dealerships). Alejandra treated us as person and earned our business hands down!! I highly recommend Newport motors.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Positive experience from Newport motors

By timi on 9/5/2018 at 7:40 PM.

Being a customer with Newport was positive mostly due to how I was handle by Agent Alejandra Chavez. She made buying a car here worthwhile. Ensured I got a good car and did her best to make me happy. I would refer Newport motors to aspiring customers and ask to speak with Alex, you won't be disappointed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with Alex

By Bealv2tx on 9/4/2018 at 4:45 PM.

Alex was amazing, it was a great experience! Search for her if you need a car, I truly enjoyed this experience. Thank you Alex look forward to seeing you for my future needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Service and friendly, helpful staff

By Nancy48 on 9/4/2018 at 10:35 PM.

Dealing with Newport Motors on Sahara in Las Vegas was a pleasurable surprise. Staff was helpful and seemed sincere in wanting to help us find a vehicle that would meet our needs. Alejandra Chavez listened to our criteria and needs and found a vehicle that met all of our requirements. She is very personable and knowledgeable in the vehicles that she is selling. We are so happy that she was helping us find our next vehicle.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
3   Friendliness
1   Overall Experience
5   Price
5   Quality of Work

Missing tire

By beccicunningham on 9/4/2018 at 4:21 PM.

Newport changed out all 4 of my tires. I asked that the old tires be put in my car along with a full size tire mounted on a rim that I use for my spare. Needless to say that tire has now came up missing. Still waiting to see what they are going to do about it.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Dcolvi on 9/4/2018 at 7:23 AM.

Newport is a great place to buy a good car. The salesman Jonathan, he gets the job done and you will be happy with your purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They've helped me get numerous vehicles fast and affordable

By Chriswagner46 on 9/3/2018 at 7:56 PM.

They have competitive prices and will do anything to get you financed..Great place to go if you need a used vehicle for a good price!!The employees are pretty friendly.

I would recommend this dealer.