Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Family Friendly

By RedMan on 4/23/2019 at 7:09 PM.

I felt like I was talking to family when I explained every thing to the them as to why I was there to have my van looked at. Felix understood and cared for my van with a promptness. There was never a moment where I had to think twice about the work he had done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Tracyburton on 4/20/2019 at 6:37 PM. Helped by Ding.

I love this place we went back because of the customer service our salesman Ding is the best so we got a second car we are completely satisfied. And they have there own service department with a wonderful staff Felix and Lori

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent customer service

By Noemi123 on 4/19/2019 at 6:14 PM.

Why because everytime i go to the dealer i get excellent service, friendly,they explain what they did,good prices, nice waiting room area. Good service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT BUYING EXPERIENCE!

By CarlosGarciaVegas on 4/13/2019 at 11:55 PM.

GOOD PEOPLE HERE VERY HAPPY WITH MY PURCHASE WOULD DEFINITELY REFER NEWPORT MOTORS. YUSEF AND JOSE ARE VERY PROFESSIONAL AND COURTEOUS. THEY WILL GO OUT OF THEIR WAY TO GET YOU APPROVED! THATS WHATS IMPORTANT!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

New (to me)

By only4bigru on 4/9/2019 at 6:46 PM. Helped by victor.

Got a 2012 F 150 at a fair interest rate considering my poor credit. The manager even got me a better interest rate on the second day when I came to bring in some documents. That means he was still working on a better deal for me even though we already had a deal side that’s good customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By EVELYNLAGMAY on 4/9/2019 at 5:42 PM.

Good service they work hard to get me the car that I need and I recommend them thank you thank you good job to all of you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Ana Isabel on 4/6/2019 at 11:20 PM. Helped by Ding.

Had a great time with the staff at Newport Motors, I highly recommend them because they put your needs first . This was my first time buying a car and had a great experience, will definitely go back when purchasing a new car !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

No anxiety

By Clintmeacham77 on 4/2/2019 at 9:08 PM.

No issues ever ..car is serviced in a short time ..never had any hassle or felt like I was getting ripped off..price is always more then fair

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice and respectful sales man

By mistyblu78692003 on 4/2/2019 at 2:09 PM. Helped by Johnny montoya.

the sales men were very helpful and I got the i wanted ant they also worked with me with the down payment love this place

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Treated like family

By DT 73 on 4/1/2019 at 1:29 AM.

As soon as I walked through the door, I was treated like family! The experience was quick & painless. I would recommend Newport Motors gladly to anyone!😊💖

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Satisfied

By Chyna88 on 3/23/2019 at 5:35 PM.

The two gentlemen was very helpful they didn’t rushed me and got me into a nice car with a low down payment and I was a first time buyer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleased

By Creole Karma Sutra on 3/21/2019 at 9:34 PM. Helped by Yosef.

I bought my 2013 Volkswagon Passat in August 2018 and although it needed some front end work that my warranty fully covered I am pleased with my vehicle my daughter has driven my car several times and she love's it. Two weeks ago she bought her a 2013 Volkswagen Passat from Newport Motors she is very pleased with her vehicle also it was easy financing and out the door she went in her own car. I want to thank Jose, Yosef, Ding Ann Maeie and anyone else who was involved. We really appreciate you and your wonderful service. I also referred another young lady there to buy a car she bought a Nissan Altima and she is very pleased with her car she's also very pleased with the quick service you gave her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By JM on 3/13/2019 at 9:09 PM. Helped by Mike in sales.

Greeted as I walked up to the building, not pressured, staff was friendly to me. Agreed to a reasonable price. The process went pretty quickly overall. I am satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very informative fast easy and nice experience

By nixjohnnie on 3/4/2019 at 5:03 PM. Helped by Dean!!.

Everything about tge experience was awesome. The people were very helpful and nice. The dealership was clean and I loved it. I'll return there soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Felix treats us like family

By jenwebb10 on 3/3/2019 at 3:02 AM.

Any time we've taken our vehicle in for service we have felt like we were valued and prioritized. They do great work and stand behind it. Felix the Service Dept manager is a real gem!! Make it a point to chat with him if you can, great guy doing a great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a car

By Tiara on 2/24/2019 at 6:53 PM.

The best dealership I have been to ?? Got me into a nice 2017 with a low down payment I absolutely love the car it’s amazing

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

No Hassle price. Thanks !

By tonymontana on 2/20/2019 at 2:30 PM. Helped by Johnny Montoya.

Thank you Johnny! I appreciate the honesty. I liked the fact that Johnny wasn't just trying to sell me just any car to make a sell. I feel I made a great purchase for my daughter!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Snoop@1942 on 2/18/2019 at 7:19 PM.

My sales rep Jerry was awesome! He was so efficient, helpful and friendly. Ray the sales manger was also great. Ann was also a delight to talk to. The whole experience and Newport Motors was excellent. I will defiantly recommended this place to my friends and family. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff!

By broncs70 on 2/5/2019 at 7:40 PM. Helped by Ding.

Great friendly staff with no pressure. Will absolutely go back for my next purchase! Very professional and listened to my needs with great options. Would highly recommend!

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
5   Friendliness
3   Overall Experience
2   Price
3   Quality of Work

Lack of communication hurt the experience

By HHR on 1/28/2019 at 7:58 PM.

I have to say that Miles is awesome, Felix in service is awesome, and Ann in internet sales is awesome. However, the dealerships handling of financing and the lack of answering emails is awful. The cars we bought have been to service already, after a week, so that is unsettling. The temp plate is about to expire and still no way to register. WE had an issue with financing and offered 4 times to bring the car back until we could get the correct papers in order.... mainly so the plates don’t expire. This was ignored, emails sent, ignored. Miles helped as mich as he could, but still couldn’t get the people we needed, to contact us. Would I recommend? Not really, but I will say based on Miles, Ann and Felix the experience wasn’t a complete loss.

I would not recommend this dealer.