Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By rcunningham on 9/14/2018 at 3:33 PM.

I have used Newton Ford for my service on my Dodge Durango since I bought it in 2014. Mike & Kim are always super nice & get me taken care of in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kind and friendly

By Newedgeowner on 9/11/2018 at 7:52 PM.

We contacted Newton Ford South by the text popup online. We checked to see if the vehicle we we're interested in was still available. Mrs cook called and said it was. She had the vehicle pulled up and ready to test drive when we arrived. She showed us features of the vehicle. After we bought vehicle she helped us program our phones into the car as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience!

By hrichardson11987 on 9/11/2018 at 6:42 PM.

Dominic made our car buying experience pleasant and easy! Will definitely use Newton Ford again in the future and refer our friends and family to them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Dealership Experience!

By Jessica Wright on 9/11/2018 at 6:00 PM. Helped by Meghan.

The staff was very friendly to myself & my "not so patient but wild" one & a half year old. Each of the team members I worked with greeted me with a smile, a handshake & also acknowledged my son. This is my second purchase from Newton & not only do I HIGHLY recommend them, I will never buy a car from anywhere else!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Charles Bobo rocks

By Mcmore on 9/8/2018 at 9:37 AM.

If you happen to be in Shelbyville, Tn. And need to buy a vehicle stop by Newton Ford and see Charles Bobo. He and his team at Newton are the best. They go out of their way to help however they can. He had the vehicles I wanted to test drive started and cooled off ready for me to drive. You won't be disappointed. They also have a huge selection.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Almost perfect

By Young31 on 9/4/2018 at 8:41 PM.

The staff was very friendly and helpful I used the capital one app the locate the car I wanted for the right price, so it made things run a lot smoother. I would have given 5 Stars If only they would have remembered to put fuel in the vehicle after we closed the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience I've ever had buying a car.

By John and Mitzie Gunn on 9/3/2018 at 7:59 PM.

The absolute best car dealership in all of Tennessee. They have went out of their way to help my family. God bless all of you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Made buying a car very easy.

By Babydon#1 on 9/1/2018 at 3:03 PM.

Lisa cook did a awesome job of getting us a reliable but affordable car. We make lots of trips out of town for many doctors appointments and hospital stays. She made sure we had a good running vehicle. That would get us there safely.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By thors2001 on 8/31/2018 at 3:40 PM.

I took my car to Murfreesboro. Told them the issue. Newton took care of it. No questions asked. Murfreesboro was going to charge to find out the problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Porjam79 on 8/28/2018 at 7:12 PM.

I went in for and oil change and to rotate the tires and it was synthetic oil and it was a great deal 40.00 for the Works package can’t beat it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By RandyE on 8/29/2018 at 6:33 PM.

Mike Brown, Ford Service Advisor is excellent! Cheerful, professional, and a pleasure to work with. It is always a easy and comfortable experience every time and I HIGHLY RECOMMEND Mike Brown, Kim McMahan, and the Service Department at Newton Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent! Sam is great

By TeresaG on 8/28/2018 at 5:01 PM.

It was a piece of cake purchasing a car at Newton. Sam was great! He helped me find a car that met my needs at the right price. Excellent job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By gg3633 on 8/27/2018 at 11:59 PM.

Our experience at Newton Ford South was excellent from start to finish. After shopping at a Ford dealer in our city, and having a very unpleasant experience, we found Newton Ford on the web. After speaking with Lisa Cook on the phone it was obvious that she and the team at Newton were committed to making the car buying process enjoyable. We were not disappointed. Lisa and the staff at Newton were honest and straight forward about the process and we were able to reach a fair deal on a great car. I would highly recommend Newton Ford South to anyone looking to purchase a car or truck.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Friendly, trustworthy

By Kyle L on 8/25/2018 at 6:22 PM.

I conducted most of my transaction with Sam over the phone, as I live out of state. Sam was willing to provide pictures and detail the condition the vehicle was in prior to me deciding to drive in to see it. I trusted Sam that the vehicle was in great condition with minimal paint scratches and drove down to purchase the car. The vehicle was in the condition described and we were able to quickly close the deal with no added complications.

I would recommend this dealer.

Overall Rating

2.8  

3   Customer Service
3   Friendliness
3   Overall Experience
2   Price

I made a deal for 9500 and you ad 500 for paperwork then sam

By Booboo on 8/24/2018 at 10:50 PM.

I am pleased with the vehicle but not how i was treated after a deal was made. No more purchases from me and no referrals

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff!

By Mike Ryan on 8/21/2018 at 2:44 PM.

Lisa Cook was great to work with! Very knowledgeable and worked around our hectic schedule. She got us in and out in the shortest amount of time of any vehicle we have purchased. We really appreciated that! Would highly recommend!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service Department

By Bud's Toys on 8/3/2018 at 7:17 PM.

Kim was very nice in setting the appointment. Mike was extremely friendly and very helpful. He made the experience excellent. I would definitely recommend the service department. Bud

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Greenwing6 on 7/28/2018 at 4:03 PM.

Lisa worked really hard to find us just the right truck in the price range we were looking for. Communication was great and there was nothing hidden. Overall, very nice customer experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Damawrynn on 7/26/2018 at 1:21 PM. Helped by Sam Simpkins.

I had gone in with a little bit of an idea of what I wanted and needed in a vehicle. The salesman was kind and understanding and took the time to get to know my needs as a customer. We test drove a couple of vehicles and he helped me acquire the right one for me and my lifestyle! After the purchase they were intent on making sure I was pleased and were very kind in making sure that I had everything I needed taken care of. Love this dealership!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Recall

By Gwinnett on 7/25/2018 at 2:17 AM.

Scheduled appointment took me on time finished in the time they told would take. Nice lady talked to me about some maintenance and I was on my way

I would recommend this dealer.