Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly, fast gets job done

By Mccoy27 on 7/19/2019 at 4:33 AM.

Very clean and friendly place. Gets job done fast and in perfect condition. Just sit back and relax and you will be on your way in no time!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

mammas 400 mile cadillac

By mammas cadillac on 7/16/2019 at 5:01 AM.

The cadillac had no gas in it we got about 10 miles down the road and you know and it was raining,was no fun., wrote a check for the car after driving 400 miles $$ no respect. They had to much other stuff going on i had nobodies full service, on spark other then that it went okay.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience in customer service

By Steven on 7/14/2019 at 12:44 AM.

Everyone I dealt with in this transaction was amazing will recommend friends family and will return to them for my next-truck. Class a group of people

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Rippy Jr, Mack on 7/14/2019 at 12:15 AM.

Newton Chevrolet Buick GMC is a great place to go and get a vehicle, the salesman will work their hardest to get you in the vehicle you want. If you can't get in the vehicle you want they will work on finding a vehicle they can get you in. Go see Paul Caputo or Terry Maddox. These are two great salesmen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GMC Sierra 2500HD

By shirley federer on 7/10/2019 at 7:40 PM. Helped by Travis, Brent.

So very appreciative of Travis and the guys in the GM Service Department, who are most courteous and helpful, and who go all out to keep my GMC ready for the road!! It means so much to me, especially when I'm on the road with my horsetrailer and horses, that my vehicle is safe and road-worthy and we can make it to our destination! Thanks guys, y'all are Terrific!! Shirley federer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My spark

By Pew1950 on 7/9/2019 at 5:15 PM.

Everyone was great and worked very hard to make a deal with me It was a Saturday well spent now I feel like I can make it where I have to go and back safely. Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership I’ve been to

By James Wade on 7/9/2019 at 10:23 PM.

Mr Hayes was very honest, professional, and helpful. The dealership was willing to work with me to get my payments where I wanted them. From now on, Newton is my preferred dealership. James Wade

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really helpful

By Car11235811 on 7/8/2019 at 10:01 PM.

They were really friendly and helpful and low pressure. I love the car and feel great about the deal. We will definitely be back when we need a car again

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Overall Experience
4   Price

Customer Service

By Roger0313 on 7/4/2019 at 2:35 PM.

Contacted 4 dealers thru Truecar. Newton was the only dealership that contacted me the first week. Their telephone contact was within minutes. I was committed to working a deal with them, if possible.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

very good experience at Newton GMC

By satisfied customer on 7/5/2019 at 8:36 PM.

My experience with a truck purchase at Newton GMC was very good. The staff was straightforward, efficient, and easy to deal with. I would recommend this dealership. I enjoyed interacting with Moody.

I would recommend this dealer.

Overall Rating

3.0  

5   Customer Service
5   Friendliness
3   Overall Experience
1   Price
1   Quality of Work

Check engine light

By Jlove on 7/5/2019 at 1:41 PM.

The service and people were great but as soon as we hit the interstate the check engine light came back on! Hope we don’t have car trouble on our trip! See you back when we get back for a free service. 125 was a lot for the problem not actually getting fixed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just an overall great experience

By Satisfied Customer on 7/3/2019 at 9:52 PM. Helped by Brad Cowan and Travis.

I have always had a wonerful experience with Newton GMC. The sales have ways worked to get me what I needed and the people in finance helped me get back on my feet creditwise. The service department has always been very accommodating with appointment times. I have had nothing bit good experiences with everyone there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great job!

By wheals on 7/2/2019 at 10:55 PM. Helped by Travis.

The service on my truck was good and done in a timely manner. I feel my truck is in good hands with the service folks at Newton.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome Experience

By jmteam6 on 7/2/2019 at 1:30 AM.

I saw a truck online and sent a request for more information on it. Lisa C. called me back within the hour and was able to answer all of my questions about this truck. We set an appointment time the next morning to view the truck. Everyone at the dealership was very nice and professional. I was able to purchase the truck at a reasonable price and was able leave in a very timely manner. I would definitely recommend Newton Ford in Shelbyville, TN. along with Lisa C. at the dealership. James Mayfield

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Helpful! Knowledgable

By Kumozombie931 on 7/1/2019 at 2:36 AM.

I am in the early looking stage for a new car. I want something sleek but affordable. Cody was great helping me find a set of cars in my price range that will make me feel like my purchase will be well worth it. September is my time frame, but I will go to Cody when that time comes.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First time buying a new car

By kathrynedwards on 6/30/2019 at 2:18 AM.

Cody was wonderful to work with. I appreciate that when he didn’t have an immediate answer to my questions, he reached out to the other team members to make sure I was getting the best service possible. Everything went really well, and I love my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super helpful!

By Carguy423 on 6/29/2019 at 2:08 PM.

I stopped in to see what their selection was and if the staff could help me with some questions. Even though I wasn’t ready to buy just yet, Cody, the guy who helped me out, was extremely professional and explained my options and the process very well. He was easy to talk to and made sure I felt like I wanted the car and not just him pushing me into one. I will be coming to Newton to buy when I’m are ready thats for sure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck purchase

By It's Good to be the King on 6/28/2019 at 8:52 PM.

Easy going, nice people to deal with. The whole process took less than 2 hours. That has to be some kind of car buying record. Everyone was very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase

By Ghostwolf on 6/28/2019 at 4:26 PM.

The dealership was very thoughtful of my situation and went out of their way to be able to secure a good deal on the appropriate vehicle for my needs..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service to sell again

By Rick B on 6/25/2019 at 4:40 PM.

I’ve been to a lot of dealers in my life. When I visit your dealership I’m greeted with a smile and I don’t need to walk around looking for a service writer. Fast and professional, that’s what I like. Highly recommended if you want your vehicle in the hands of Truly qualified technicians.

I would recommend this dealer.