Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Tom on 9/18/2019 at 10:41 AM.

Nissan of Coolsprings is a great place to have your service done on your vehicles. Work was done quickly and correctly. Great people to know!

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
3   Friendliness
5   Overall Experience
3   Price
3   Quality of Work

First come first serve

By Narway on 9/15/2019 at 6:05 AM.

It was first come first serve So I don’t have to wait long time And every thing was inspected in time Not lot of charge It was worth it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Rep was wonderful!!!

By Belinda on 9/14/2019 at 2:10 PM.

Courtney our service rep was wonderful. Couldn’t have been treated any nicer. Love Nissan of Cool Springs. I had a appointment and was in and out in a short time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courteous and professional

By Rogue on 9/12/2019 at 3:02 PM.

Gregg was very professional and was able to go over every feature on the rogue. Willing to go the extra mile to help his customers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Professional

By martyl on 9/7/2019 at 5:49 PM.

Very personable and professional employees. Always attentive to the clients needs. I would recommend the service department to anyone who asks. They were fast and completed all of my service needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service rep in Richard Cole.

By Missv on 9/7/2019 at 2:57 PM.

Richard Cole was very friendly, informative, and efficient. He did a great job of keeping me advised as to how my service was progressing while I was waiting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They make it happen!

By MaryB on 9/5/2019 at 3:44 PM.

I recently leased a Murano from the guys at Cool Springs Nissan and it was once again a great experience. This is our 4th vehicle from them and when I get ready for something new I'll be going back. The team there works to get you what you want and need in a vehicle with terms you can be happy with. Paul went above and beyond to help me find the perfect fit for my growing family. I told him where I would be comfortable in payment and what I needed and it made it happen. Super nice guy with the experience to help you understand the process. I've never leased before and wanted to give it a try. Paul explained it to me in terms I understood and helped me see the benefits of driving away in a lease vs a buy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

They work for you

By Smagnus1 on 9/2/2019 at 10:32 PM.

At the end of my lease and I relayed the personal issues we had. They went out of their way to get what we needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Rachel on 9/1/2019 at 3:31 AM.

Not only did I get a fantastic deal on my new-to-me BMW today, the experience was easy, timely, and very pleasant. Nathan was excellent and I would highly recommend him. He helped keep the process moving along smoothly, was easy to talk to, very knowledgeable, and extremely personable. Thank you for a great experience! I highly recommend Nissan of Cool Springs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied return customer

By Bill on 8/30/2019 at 4:15 PM.

I just purchased my fourth vehicle from this dealer and worked with Paul Stamatis on each purchase. Paul is a pleasure to work with. He is knowledgeable and easy-going, and makes the whole buying process relaxed and easy. He has taken the time to get to know what I am looking for and what my budget is. Each time I have purchased here I received a very good deal, and have been very happy with the vehicle. This is a busy dealership, but the entire staff is friendly and helpful.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Discerning Shopper on 8/28/2019 at 9:07 PM. Helped by Jack Utz.

I would recommend Nissan of Cool Springs for your auto needs & see Jack Utz if you are buying - he is excellent! No pressure sales, answers questions, patient, and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Overall Review

By Charlene on 8/13/2019 at 2:41 PM.

This is the 2nd car I have gotten with Paul. He is knowledgeable and answers any and all questions with a great deal of patience. I also like that he does not "push" you to make a decision but does help you to get to the decision with all the facts at hand.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very Bad Experience -Never Ever Goto Nissan Cool Springs

By kiran on 8/26/2019 at 11:57 PM.

I have very bad experience with this guy. Every one cheated me. My sincere request please opt for other Nissan Dealers. These guys wasted my two weeks , No one supported me.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying experience

By Tom on 8/25/2019 at 6:21 PM. Helped by Nathan Brudl (?) in finance. Nathan did a great job of walking us through our warranty options. He was very thorough as well friendly and knowledgeable...

Everyone we dealt with was responsive to our questions, concerns and the direction we were interested in going with our purchase options. Nathan Oates was our sales representative. He was very much on our wave length. Helpful and conversational rather than high pressure. We enjoyed working with him and would recommend Nathan to our friends if they were looking to purchase a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING EXPERIENCE

By Laney99 on 8/23/2019 at 4:28 PM.

Bayo was simply amazing. I was definitely stressed and nervous about going into a dealer but he made the process so quick and was very understanding of what I needed. He did not pressure me but rather fully explained all the details of the car. I could not be happier with my new car and the set up I have. He was so enjoyable to work with and I would recommend him to anyone !!!!!!!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my New 2019 Rogue

By LorenaRam on 8/20/2019 at 9:43 PM. Helped by Zach Nguyen.

Bishoy made the process easy. Even when i took 3 days to finally decide to trade my rogue for a new one, I never once felt pressured. He knew what i was willing to pay and only offered me that. Zach in finance also made the process easy and helped me understand why i got the warranties that i did .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Teetee79! on 8/17/2019 at 8:39 PM.

Nathan was a phenomenal help and made my car buying experience significantly easier. I love my new car and would gladly recommend to anyone in need of a vehicle

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I had a great experience with Nissan of cool spring, .

By Joseph Cedeno on 8/8/2019 at 11:04 PM.

Mr Paul was very professional,he answered all our questions and concern. Paul was very patience with us while we made our decision, he also answered and returned all our phone calls. I will recommend Mr Paul to all my friends and family who is interested in purchasing a vehicle in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By angelruff on 8/8/2019 at 9:51 PM. Helped by Young man who demonstrated how to use all the instruments in the car.

WebWas treated in a very professional manor and the people was very knowledgeable and patient we would definitely used this dealership again in the future and would recommend them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service done Right!

By Big Mike NY on 8/4/2019 at 1:25 PM.

It is so refreshing to know that you can go to a place like Cool Springs Nissan for whatever service my Family’s Cars need and know that you’re going to get Top Notch Service every time. From the manager Mark Hepler and his staff like Jennifer Spaulding and Bob Shank I have no question in my mind that my vehicles are in the best of hands. Highly Recommend Cool Springs Nissan!

I would recommend this dealer.