Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Nissan for life on 7/24/2019 at 1:28 AM. Helped by Anthony.

Anthony is amazing... he went above and beyond for us. Staying late, texting with us to get me the car I wanted. After my deal was done he helped our daughter buy her first car. He stayed late to finish her deal and put the plates on during a tornado warning with heavy rain. Best service ever !!!! This was our 3rd purchase with Nissan. We will definitely be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Anthony was by far a great person to deal with!

By Diesel lessons on 7/16/2019 at 3:52 AM. Helped by Anthony shanks.

Anthony went above to make sure he'd stay later and have other associates stay later as well for me to drive from va to n.c to close the deal and came through with every detail and promise that we agreed upon. He was deff a a ton of help getting me closer to getting my wife the new car she wnated!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hal Chappell is the man

By Jason kl on 4/20/2019 at 8:07 PM. Helped by Hal Chappell.

Me and my wife went in to Nissan of Elizabeth city with a budget and Hal was very helpful and not pushy what so ever. We found our new ride on our third try and Hal treated us with the upmost respect and courtesy I have ever received from any sales deal vehicle or otherwise I will definitely keep Hal and the Nissan team in mind for our next vehicle! Thanks so much for helping us out the Lassiters

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Getting a New Car

By Rachel49 on 6/15/2018 at 12:30 AM. Helped by Neftali Moeglin.

Hi my names Rachel Nowell, I went to purchase a brand new car and was really pleased with the one that I got. Would definitely recommend people to this amazing dealership with fast and quality service.

I would recommend this dealer.

Overall Rating

2.5  

2   Customer Service
3   Friendliness
2   Overall Experience
3   Price

I feel like i was lied to !!!

By bugman on 4/3/2018 at 3:59 PM. Helped by Bryan House.

I bought a 2016 Nissan NV 200 burgundy in color and 2 weeks later they had 2017 white one and I called spoke with Bryan House and he said it was sold and he would call me if another came up 2 weeks later same van was on lot . and now they say it is sold someone different. I feel like a bought a vehicle they just wanted to un load and didn't care about repeat business !!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hal Chappel was Great

By bill111 on 3/8/2018 at 6:20 PM. Helped by Jimmy was also very good to work with.

Hall Chappel was so easy to work with and very knowledgeable of the products he sells, he also makes sure all the loose ends are taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome and outstanding.

By Sunshine 2017 on 2/7/2018 at 3:27 AM. Helped by Mr.Corey Wilkins.

This is indeed is an awesome dealership. Everyone here are so friendly and nice. The Sales Representative that helped me and my husband was Mr.Corey Wilkins. Corey is indeed and truly a nice and respectful young man. Corey had time and patience to help us.He listened to find out what we was looking for. Corey personality was great, awesome and outstanding. Corey is truly a great asset to this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Comfortable

By Lenore Billington on 2/3/2018 at 3:39 PM. Helped by Corey Willing, Jimmy Saleh, Jammal Jackson.

I have dealt with this dealership before but it was quite a few years ago. I was glad to see it hadn't changed. My sales person, Corey Wilkins, treated me with respect and was very helpful with the whole process. I would recommend my family and friends to go there. I love my Nissan Rogue.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Loyalty

By Wilson.m on 10/25/2017 at 1:19 AM. Helped by Mike, Ryan, Hal.

I guess that one may say that I am a loyal customer. I have bought several nissan's throughout the years. I keep coming back to this dealership because of the sales people & the nissan experience. I will be back again because they took great care of me. Thanks, and I really appreciate you all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Passion Meets Work; Extraordinary service

By Jazzmond Blount on 9/18/2017 at 7:45 PM. Helped by Stephanie Mitchell.

I was referred by a friend so I set the appointment up to go in and discuss options to find a car within my price range. The sales Representative Stephanie Mitchell was very friendly and passionate about not just selling me a car but making sure that at the end of our meeting I walked away better than when I walked into the dealership. She even came to get me from home! My experience with her was absolutely life changing and I am glad I took the first step to getting the car I so desperately need. However I did not drive away with a car due to personal reasons but I know that in the near future I will return and get an offer I can't resist. She was amazing and the others that assisted her were great as well, proving that customer service is still priority and providing a family friendly atmosphere is a must. My overall experience was outstanding and I am excited to see what the future holds.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

DISHONEST

By TameshaW on 9/7/2017 at 12:45 AM. Helped by Ron, Angela, Cristina, Jose, Karen, Mary, Tim.

I purchased a 2016 Nissan Maxima in February 2017. I drove 4 hours to make this purchase. All documents were signed and 30 day tags were placed on the vehicle. I received my hard licensed plate in the mail about 14 days after the purchase. When it was time to pay my first payment I had not received any information from my lender. I called my lender and was advised that I needed to contact the dealership. I called Nissan of Elisabeth City and was advised that the deal fell through. I asked if I needed to return the vehicle and I was advised NO they were going to get the financing done. I called time after time for months and was always told "not to worry" and EVERYTHING was fine. After having the vehicle for 7 months, on September 1, 2017 my car was recovered. When I called the dealership and spoke with the Sales Manager (who was very RUDE) I was advised they were not able to get me financed and that's why the vehicle was recovered AFTER 7 months! Nissan of Elizabeth City refused to refund my $3000 down payment! The dealership never contacted me...I always initiated all contact. DO NOT TRUST THIS DEALERSHIP!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Rogue sv on 5/27/2017 at 1:39 PM. Helped by Mike Lilly, Charles Hall, Sean.

They were friendly, accommondating, and made my experience go off without a hitch. Will continue to use them for my vehicle needs. Thanks for the great service.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

New definition to the term “dishonest”!

By Cathie on 5/8/2017 at 9:25 PM. Helped by Justin and his supervisor Mike.

Team members were dishonest at every turn and were only concerned with one thing…Their profit margin, If they tell you something please, ask to see it in writing. Very condescending and provided horrible customer service. Buyer beware! This is NOT the place to but your next car!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible Customer Experience

By AA on 5/1/2017 at 2:04 PM. Helped by Anton, Shaun and GM Aaron.

Awful communication. Nobody is available to help answer your questions. Each time i called they said they were too busy and i would never get a return phone call.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst Customer Service Experience Bar None!

By AA on 4/29/2017 at 9:34 PM. Helped by Shaun, Anton and GM Aaron.

Shaun, Anton and the General Manager Aaron are the worst people to deal with! They do not have time to call customers back in a timely manner! They quoted my wife a car in writing only to back out from the deal! Take my word of advice and take your business to another dealership!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!!

By 252TJ1 on 4/23/2017 at 1:15 AM. Helped by Angela Ferebee.

Nissan of Elizabeth City is the best hands down!! Angela Ferebee was very knowledgeable. She made the entire process easy she went the extra mile to help me get a great deal!! Angela, Rocks!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Angela knows best!!!

By Arlenenmatt on 4/8/2017 at 12:38 AM. Helped by Angela.

Angela had great customer service and really made the car buying process simple! She was truly the best carsales men "woman" we ever have bought from. Great attitude. Great smile. Great all around! Thrilled for our new 2016 Nissan Pathfinder platinum!!!!!!! Amazing job Angela!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Pleasurable car buying experience

By Pattie Cartwright on 3/23/2017 at 4:26 PM. Helped by Mike Harrell, Mike Lilley, Joe Wise.

From Sales to service an excellant car buying experience. Mike Harrell and Mike Lilley in sales pleasure to work with. Joe Wise in service was attentive to our questions and forthright. All of the staff were friendly, professional and made us feel valued as customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Diamond in the Rough

By Mtaylor99999 on 3/5/2017 at 1:31 AM. Helped by Joe Jaumillot, Ron Parsons (business manager).

After purchasing a car today, I highly recommend customers in the market for a new Nissan to visit this dealership. We came from Hatteras Island. I am originally from a large metropolitan city and have a style that expects a lot from dealers that I do business with. These guys and gals hit it out of the park as far as efficiency, value, dedication to the sale and overall experience. Sales person Joe Jaumillot is an experienced car salesman (knowledable on many brands) from the NOVA market w/ a strong customer service capability in coordinating with his team. First class experience with him. Think the impossible: knowledgable and honest car salesman Finance manger Ron Parsons is an extremely smart retired Navy UNC grad. You are dealing with the best here. This guy understands the t's and c's of the deal and takes the legalese out to give the buyer a clear understanding of the terms of the deal. This guy is overqualified for this position. He should be a part of leadership. All in all top place. Highly recommend. P.S We bought this car with a very active 15 month year old in tow. The dealership went out of there way accomodating for us and in lining up the work of the entire team in the most efficient way possible. (This is why I highly recommend getting Joe in sales.)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying new rogue

By Old folks on 2/18/2017 at 2:54 AM. Helped by Anton Thomas and Hal Chappell.

Went looking had no idea what I wanted. Was greeted by the friendliest salesman (Anton Thoma)who was very patient with me. Never pressured us. Great overall experience

I would recommend this dealer.