Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.1  
Friendliness
4.3  
Overall Experience
4.1  
Price
4.1  
Quality of Work
4.2  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassles

By LoveNissan,07506 on 10/9/2017 at 8:13 PM. Helped by Louis Martinez.

Very honest. Didn't hound us with phone calls after we walked out the door. Loved that they let us take the car home for the night. Best car buying experience I've ever had and I have bought a lot of cars in my life.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Louis is went above and beyond

By Peter on 10/6/2017 at 2:48 AM. Helped by Louis Martinez.

Leased a gorgeous Nissan Murano. My salesman Louis M was personable, reasonable and extremely accommodating. Though the car I wanted was not in their inventory, Louis found what I wanted and I was up and running in a few days. Upon delivery, Louis noticed the custom floor mats were not there. He personally delivered them to my house the next day and I don’t live close. Great dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Leibrs on 8/24/2017 at 6:24 PM.

Gary Thompson and all the folks at Hawthorne, Nissan made our car buying experience simple and easy. They are friendly and professional, I would highly recommend them to anyone buying/leasing a Nissan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience getting my Murano.

By Murano man 1955 on 8/13/2017 at 3:54 PM. Helped by I cant remember the managers name but but he made me feel like i made a good deal.

Very friendly and professional sales people. Didnt rush or pressure me into the sale. My sales person Gary Thompson was patient, knowledgeable and professional thru out the process. The service departnent is also the best ive ever been to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Customer Service

By SScrudato1975 on 8/7/2017 at 6:42 PM. Helped by Lou.

Eddie delivered best price of any Nissan dealer in New Jersey. He was fast, friendly, honest! The true definition of high quality Customer Service! Lou was also fast, friendly, and efficient in explaining the terms of my lease. Love the Altima 2.5 SR. Highly reccomend it for anyone in the car market!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An awesome experience.

By freckles047 on 8/4/2017 at 2:53 AM.

Gary Thompson was awesome. We talked about the different models of rouges, and which amenities I wanted. He had the perfect one for me. He assisted me with getting the perfect monthly payment and helping me get through the finance end of it. As a car salesman, he was caring, patient and calming. There was no pressure, even though I told him I was considering another car. But the Rogue he showed me, was the perfect one! I just had to say Yes to the Rogue! I am very happy that I did. I have purchased many cars, But Gary and the staff, treated me like a person not a customer I could go on forever.. .I can state unequivocally that I will recommend Gary and the rest of the staff to anyone looking for a Nissan. Melanie.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Felt Like Family

By Patti on 8/4/2017 at 1:40 AM. Helped by Tiffany Hernandez.

So many thanks to Tiffany and Gary for their patience, kindness, efficiency,great pricing on my new Rogue. They made an emotional time for me so easy and kept me in my comfort zone. My husband passed away and he normally would be speaking with the car dealer. Gary had the entire deal sealed in no time . He went to all levels to get the car I requested. The icing on the cake was that he drove t to my place of employment and drove off in the old car!!!!IT DOESNT GET BETTER THAN THAT!!!! They will always hold a special place in my heart.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure no hassel

By Bill O on 8/3/2017 at 8:33 PM. Helped by Thank you Lou.

Dropped in to test drive a Niisan Rogue we spoke with Gary. He copied my wife's license got a car and a plate. After the test drive we told him we had to test drive two other vehicles a Toyota RAV4 and a Honda CR-V. He said with no pressure, if you decide to buy the Niisan rogue come back and see me. After the test dive on the other vehicles my wife wanted to,test drive the rogue again, the rogue was our choice. He quoted a price the first time we test drove the car, the price was the best of any Nissan dealers in the area. The buying process was so pleasurable, I purchased 8 new cars in my life and by far this was the easiest and least stressful. Thanks again Gary Bill O

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By nissanlostbusiness on 8/2/2017 at 1:29 AM.

I've had my Nissan for a week now. It was a pleasure doing business with this dealership. I went in with what I wanted and they worked with me and it was easy. Gary Thompson was a pleasure to work with very knowledgeable on the product which made it easier to make the deal. I would highly recommend this dealership to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By karson33 on 7/23/2017 at 9:19 PM. Helped by Lou.

Thanks to Gary, Eddie and Lou for making my experience at Nissan of Hawthorne a happy one! I was impressed with their friendliness and the ease of the lease transaction from my Altima to Rogue. Great experience from beginning to end.

I would recommend this dealer.

Overall Rating

4.3  

4   Friendliness
4   Overall Experience
5   Price

Great for price- service dept suffers from lack of space and

By Frog123 on 7/11/2017 at 10:56 PM. Helped by Christina reached out by email-- but we thought we had an appointment with her but when we arrived she was nowhere to be found!.

Leased a brand new Rogue- from test drive to discussion with Gary Thompson ( who was terrific) and finalize deal in about 1. Hour! Coming back to return my old leased Roghe and get the new one took 1 hour ( phone with Liberty Mutual; then they could not find my file) In all, a good place to get a great price!!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

My Salesman

By Jamar L on 7/2/2017 at 8:26 PM.

Gary Thompson was very Helpful in my Decision making In Buying My Nissan Murano He was Very Accommodating and it was the Fastest Experience I've had in Purchasing A Vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Best Leasing Experience

By rogueal on 7/4/2017 at 6:25 PM.

My first Nissan lease was a pleasant experience with Gary Thompson answering all of my questions and getting the Rogue I wanted very quickly and at the best monthly price that I could find anywhere in the area. No high pressure tactics or expensive unneeded add-ons like other dealers do. The car was ready as promised and after a quick tutorial I was on my way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Afrenchpr on 6/30/2017 at 9:19 PM.

I like to thank Gary Thompson for giving me the excellent service when I purchased my new Nissan Maximum. I will be recommending Hawthorne Nissan to all my friends. Alma Fraccet

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

amazing no pressure sales

By russo1+942 on 6/28/2017 at 6:42 PM.

all questions and phone calls returned rite away setting up lease payments on phone took only 5 min added pin stripe at my request new lic plates arrived

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By Tomheidt on 6/26/2017 at 7:22 PM.

I have been dealing with Nissan over 20 years and as usual had a great experience. Gary Thompson was my salesman and was so knowledgeable and attentive to my needs. Everyone at the dealership was extremely professional and courteous

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Straight forward, Very Good experience!

By dp1 on 6/17/2017 at 2:10 PM. Helped by Louis Martinez (salesman).

I purchased a Nissan Frontier last month from this dealership. My salesman was LOUIS MARTINEZ a very easy going, no pressure, likeable guy who worked with me to get the vehicle in the color I wanted at an excellent price. If you have the choice I highly recommend you see LOU as your sales person. The time to finalize the purchase was not long or overly complicated the sales manager Eddie Cortez was also involved in the negotiation for pricing but he was friendly and straight forward and did not waste my time going back and forth as I have experienced with other car purchases in the past at other dealerships. The only issue I had was with obtaining the exact vehicle I wanted (color/options) as it was not available at this dealership and had to be gotten from another dealership in NY. This process took almost two weeks for the truck to be available to me, much of this confusion and delay was caused by the other dealership but I believe this could have been expedited and handled a little better. Once received the truck looked in perfect condition and the final transaction went quickly and without any problems. Overall I was very happy with my new truck and the excellent way I was treated by the staff at Nissan of Hawthorne. I WOULD RECOMMEND THEM IF YOU NEED A NEW NISSAN.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By caitsmith27 on 6/16/2017 at 2:25 PM. Helped by Christina Anello.

This was my second lease with Nissan. I changed from a Sentra to a Rouge. Gary was so helpful through the whole process! He was very patient and answered all my questions. The finance team and manager was very nice as well and helpful! I would definitely recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By MissDenise on 6/15/2017 at 5:21 PM.

I have nothing but kind things to say about Gary he was very kind and explained everything so well. I leased my second car from him and it went so smoothly! I would recommend him to my friends and family !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Curtious professional

By Rusheal Moncrieffe on 6/12/2017 at 5:01 PM.

I lease my first car with them and it has been hasle free service overall was great and now im leasing another hoping to buy into

I would recommend this dealer.