Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.3  
Price
4.4  
Quality of Work
4.6  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Sunili on 4/18/2019 at 10:37 PM. Helped by Abraham Awkal.

I shopped for a used car and had a wonderful experience. Abraham Awkal was very helpful and made the process painless and quick. I even had two crazy kids with me during the process. I highly recommend Nissan of McKinney and Abraham. He answered all of my questions through text throughout the day and had cars ready for me to test drive when I arrived. I was able to leave with the vehicle I’ve wanted for the last 15 years with payments I can afford in record time. Thank you, again! This is the 3rd car I’ve purchased from them. I won’t shop anywhere else.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Safety recall

By Pissed on 4/6/2019 at 9:41 PM. Helped by I don’t know and don’t care.

Smart xxx in the service department told us to take a Nissan under warranty and a safety recall, to the dealer we bought it from. Also said our car had been wrecked, all the while he hadn’t even looked at it! No problem Nissan if McKinney will not ever bother you again!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Got a good deal on Nissan Maxima 2016

By akhil on 3/5/2019 at 7:37 PM. Helped by Carlos.

I like the way they took care of and got a good deal for me will all features including lane assist and all safety features on platinum model for a good price.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

updated

By Kehu on 2/16/2019 at 2:56 AM. Helped by Service Manager.

I wrote below review and gave one star to dealer a few weeks ago. I wanted to give 4 stars now, because service manager Mr. Clint Givens and I had a discussion. Mr. Givens is decent, fair, and professional. He gave me full refund. The only reason why I didn't give 5 stars is because I believe dealer should improve its electronic car key testing process. I still don't understand why dealer did poorer job than locksmith. would put no star there is an option here. I am driving a Nissan altima I purchased from them. The electric car key stopped working, so I took it to them hoping them they can repair it. They charged me $154 for telling me my car key was not repairable, and need a new key with price of $350. I took the same key to a local locksmith. After putting a new battery, the car key works fine. Bottom line: don't go there, they are not worth your trust.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Awful service center

By Srija999 on 2/9/2019 at 6:01 PM. Helped by NA.

Bad experience with the service with my car, never recommend to anyone going here , they actually pretend that they did service, they didn’t do anything

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bad Customer Service

By Syed on 1/1/2019 at 9:37 PM. Helped by Jeneva Brenson, Christian.

had very bad experience with Sales Team They don't know How to sales team should be work Specially Jeneva Brenson Sales Manager has attitude I recommend to peoples if they want buy Nissan cars or any Vehicle please go another dealer they trying to rip off.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ALWAYS a wonderful experience

By Kandk9802 on 11/7/2018 at 4:03 PM. Helped by David, Louis, Jeneva.

I just purchased my 6th Nissan and it’s always been a positive experience. From the moment I pulled in and spoke with David, and also Louis in sales... to working with the manager Jeneva, I never felt pressured to purchase my vehicle. They worked with me and found a way for me to get my daughter what she wanted. They all went above and beyond to make the transaction happen where we were all happy. Even Vern in finance worked wonders with me and made things happen. I already recommend Nissan of McKinney to everyone. Even people who aren’t looking for a car. I have NOTHING negative to say about anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I bought a new car.

By Ty peeps on 10/12/2018 at 6:23 PM. Helped by Efrain.

My name is Tyrone Peoples. Me and my wife both bought new vehicles. The customer service was excellent. The Salesman did and excellently job. I will buy my next car from him. Cause he really made us feel welcome. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VERY helpful service department!

By clovick3000 on 8/20/2018 at 8:28 PM. Helped by Clint - service manager..

The service department is great and after I had a major issue (not the fault of the car itself) they were happy to assist. Easy for insurance to deal with as well, etc. Thank you!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Price

Bait and Switch Pricing Tactics - Dishonest

By Cash Buyer on 6/9/2018 at 9:22 PM. Helped by Female sales manager reported that reconditioning fee was not negotiable. Horrible idea..

WARNING Autotrader shoppers. The salesman was nice. Management changed price as I sat there. REQUIRED $2,500 reconditioning charge! Would not sell at advertised price.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vet pleasant experience at Nissan of McKinney

By CC0824 on 3/13/2018 at 2:18 AM. Helped by Stefan Miller and Oscar Arango.

I had the best experience purchasing my 2015 Nissan Pathfinder at Nissan of McKinney. My salesman Stefan Milller made by buying experience very pleasant. Oscar Arango the Business Manager helped me with getting a lower interest rate and making me feel at ease. I will admit...I do not like going to dealerships because of the pushy salesmen. At Nissan of McKinney they made me feel like family and I can tell they really cared. Best car purchasing experience I’ve ever had! I highly recommend Nissan of McKinney

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing dealer

By Ami on 3/4/2018 at 2:25 PM. Helped by Ken.

Amazing service with very personalized experience. Makes you feel like a family. Highly recommend it to everyone for any future car purchase. all the staff members were very curtious and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership

By Kevin Williams on 2/23/2018 at 5:32 PM. Helped by Ken Haislip.

Great sales experience from beginning to end, would definitely recommend and return. Will definitely consider when I need another work truck or van for my business

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car

By Easy 870 on 1/29/2018 at 4:09 AM. Helped by Reyn Richards.

What a great car buying experience they worked with me every step of the way and I know they will do the same for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Salesman

By Happy Customer on 1/23/2018 at 6:30 PM. Helped by Josh Manning, Roderick Gibson.

I had the best experience with the Nissan sales people who were very accommodating and professional. They answered all my questions, of which there were many, and made me feel like I was special. There was no sales pressure. They went out of their way to find just the right car for me, and when they couldn't provide it they went and swapped out one of their vehicles for mine through another dealership, which included a drive of several hundred miles. This meant I had my car in just 2 days. Can't say enough about the great experience. I might also mention the dealership was extremely clean and probably the cleanest I have ever seen! Love them!!

I would recommend this dealer.

Overall Rating

4.6  

3   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Entire experience was great!

By Sherri on 1/9/2018 at 3:16 PM. Helped by Kyle Rheude.

Salesman Kyle cake outside and met us before we even got to the door! He was super nice and friendly and not in a fake way! Very knowledgeable about the vehicles and procedures and efficient in explain g things the whole process! Not pushy. I wish all my previous car buying experiences were like this! I’d recommend this dealership and especially this salesman to everybody . Very pleased with the price and my vehicle .

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent Dealership, Customer Service in Sales/Finance

By vickis2018 on 1/5/2018 at 3:16 PM. Helped by Braydn DeMasters, Drew.

If you're looking for a new Nissan, this is the place to go!!. Definitely ask for Braydn - he will not push you into buying a car you don't truly want or need! He's professional and listens to your needs and wants in a vehicle. Drew, the finance guy, was super as well. Highly recommend this dealership and personnel!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was very pleased with the entire vehicle purchase process..

By batesmike6104 on 12/31/2017 at 5:00 PM. Helped by Tevin Morales, Andrew Richard.

Nissan of McKinney is an awesome dealership to purchase a vehicle. We just purchased our 4th vehicle from the dealership. Would highly recommend Nissan of McKinney to anyone who wants to purchase a vehicle. The staff is very courteous and knowledgeable during the purchase process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nissan Of McKinney

By Satisfied5554 on 11/30/2017 at 3:16 PM. Helped by Chris Saxton..

Nissan Of McKinney is a great place to buy a vehicle.We just bought our 5th, and 6th Automobiles there. Everyone there is very professional, knowledgeable and courteous. Check them out!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Putting customers 1st

By Big P on 11/29/2017 at 4:46 PM. Helped by Andrae Gibson, Drew Richard.

I just purchased my 3rd vehicle from Nissan of McKinney and appreciate the professional and courteous staff. My salesman name is Andrae Gibson and I recommend Him to anyone looking to buy a vehicle. Very pleasant to work with during the buying process.

I would recommend this dealer.