Dealer 2-Year Rating

Overall Rating

3.9 / 5
Customer Service
3.8  
Friendliness
3.9  
Overall Experience
4  
Price
4  
Quality of Work
4  
Service
3.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellete service

By Carolina724 on 2/28/2019 at 9:16 PM. Helped by Roberto Sepúlveda / Edwin Lopez.

Loved the service, Roberto Sepúlveda and Edwin Lopez were a big help they were very nice and helped me to find the car of my dreams. I highly recommend this dealer and will refer my friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I recommend

By Vargas123 on 2/17/2019 at 7:54 PM. Helped by Alexandra Arevalo.

Alexandra Arevalo was great very friendly, explained everything well, very postivie and understanding i would recomend her to anyone that is looking to buy a car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By melilara on 2/18/2019 at 4:47 AM. Helped by Alexandra Arévalo.

My experience was amazing and it’s thanks to Alexandra. Alexandra was great at answering all our questions and giving me different options. Walking into this dealership I felt welcomed by all staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All good

By Victor Manuel on 2/16/2019 at 1:22 PM. Helped by Rafael.

Hello everyone Service was fast and without any problem Rafael is really good helping on all u need it with or without appointment and they clean the car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Aztec on 2/5/2019 at 10:19 PM. Helped by Brandon,jay.

Brandon was very helpful and experienced he give me a magnificent service on my vehicle i will recomend it to mi friends and family to service or purchase they’re new car in this dealership

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

This is the worts car dealer I ever visited.Bunch of liars!

By Raul1961 on 3/5/2018 at 1:14 AM. Helped by Ana Martínez and the "sales manager" Andres.Puff!.

They are offering good cars offers on the radio and in TV. When you come to that dealer all that offers don't exist.!!! What a shame!!!!

I would not recommend this dealer.

Overall Rating

2.2  

1   Customer Service
1   Friendliness
5   Overall Experience
3   Price
1   Quality of Work

Still no tags

By Highlights 24 on 3/1/2018 at 2:46 AM. Helped by George.

We purchased a 2014 Nissan Altima last year 2017 and still no tags. No one there seems to know why I haven’t received my tags, I went to dmv they said go to the dealer, go to the dealership and they don’t know nothing either and say you have to talk to our dmv person Jennifer this has been going on for months, in the meantime we have s ticket for no tags. Their full of xxxx we should have went to Toyota.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

that junk de deealer does not work .. the sellers only look

By Lemus123 on 2/16/2018 at 4:06 AM. Helped by Donoban suareZ.

that junk de deealer does not work .. the sellers only look to get the money as much as they can .. today I had a very bad experience a $ 17,000 car I was selling at $ 28000 .. how bad is that deealer .. I do not recommend it ...

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

poor customer services

By rubenh on 1/31/2018 at 7:22 AM. Helped by Jay Akers.

I purchase a new 2015 Nissan frontier SV. I loved my truck however, within a few months I noticed the bed was misaligned so took the truck to the dealer, where they realigned the bed. One year later the floor mats started to brake, again I took the truck to the dealer and they replaced them. Now 29 months and 21,000 miles the driver seat cover is breaking. I took the truck to the manager Jay Akers and was told to wait for his call, I got tired of waiting and few days later I went back. The manager look at me and said “how can I help you", I told him my name and the problem, he did not remember me. At the time of my arrival the manager was talking with a person with an infinity logo, after I told him my name and problem the manager acted as if the DPSM was there for me, I guess he is a mind reader otherwise how can he knows that I was coming to see him? The "expert" and manager inspected my truck and Jay told me, the damage was due to "normal wear and tear" to contact Nissan. I told Jay Akers, the manager how can this be due to wear and tear? This is not a working truck is more like a toy, I don't use it for any heavy use or construction, the truck barely has 21,000 miles, I told Jay look at my tuck is clean was told again to call Nissan . I called Nissan they took my case and provide me with a case number, a representative from Nissan call me 2 days later, was told to wait for resolution. She call back within 5 minutes and told me that Nissan does not cover the defective part, she talked to the manager (Jay). I cannot imagine a person that buys this pick-up for construction or other trade that requires lifting, hauling and heavy use. This is my last Nissan, at the time of purchase I was attracted to Nissan due to the price. Now I know why you pay less, please do yourself a favor and go across the street to Hamer Toyota you may pay more but the quality is way better. I'm taking this to small claims court for $500.00 dollars seat cover

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

my experience at nissian

By Pud on 1/11/2018 at 3:58 AM. Helped by Donavan,Juan,andrew.

Donavan was great easy to deal with not much pressure managers were very nice and helpful I did not get the deal I wanted but I was happy on what I receive and next time I will be coming here I’ve came here when it was a different dearlership was not happy a better dealership now

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service/repair of my Nissan Sentra

By MyRock on 1/11/2018 at 1:44 AM. Helped by Scott Schlanger.

service advisors practice personalized customer service.... everything is explained in detail... they strive for complete customer satisfaction... you feel comfortable at the dealership while waiting....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

100% Satisfied!

By Glow123 on 12/22/2017 at 8:14 PM. Helped by Jorge Chavez.

My daughter bought her first brand new car on her own. Jorge Chavez helped us find exactly what we wanted and stay with in the budget. Buying a car is not easy but we found the right sales man for us, 100% Satisfied!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Used car purchase

By Glen Cronin on 11/14/2017 at 11:04 PM. Helped by Francisco Escobedo, Omar Diaz.

This is the worst dealership experience that I have ever had. I purchased a 2013 chevrolet Captiva that needed some minor fixes. I had to take the car into their service center 3 times to repair a tail light and headlight bulb. After the second visit I was assured that the problem had been fixed, but when I went to pick up the car after hours, it was sitting in the same place that I had parked it in the morning, and nothing had been done. The headlight bulb was still out of place, they had obviously not even looked at it. Now, after about 5000 miles I am having some serious problems with the car, and the mechanic I am using tells me that the initial trouble codes for my current problems were cleared and reset just before I bought the car. Trying to get anyone there on the phone is impossible. As soon as you say that you have a problem, you get put on hold, then connected to someones voicemail. I have yet to have anyone return a call when I leave a message, and I have left at least 5 or 6.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Nan23 on 10/28/2017 at 1:04 AM. Helped by Oscar.

This dealer has amazing people that go out of their way to help customers. They make you feel welcome and help you get the deals you want. I definitely recommend this dealer.

I would recommend this dealer.

Overall Rating

4.8  

5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Altima 2017 sr

By Skyler on 10/22/2017 at 9:30 PM. Helped by Manuel and jackie.

Awesome experience excellent salesman im satisfied i will tell to all my friends and family about this dealer, my only concern i got hight apr even my credit is excellent

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
2   Friendliness
1   Overall Experience

Worst experience ever.

By Sam on 10/12/2017 at 3:35 PM. Helped by Cindy East, Jay eckers, Carlos, etc...

The worst customer service experience ever ! They wouldn't pass the "customer Service 101" with a "D". I had a recall on my Nissan Versa and felt like I'm begging for help. I left several messages to the general manager Cindy East , her customer service manager Jay Eckers and several other employees. I was totally ignored. The recall was for the Air bag and the red light Air Bag on my dashboard was flashing. Stay away from this dealership. It's a total heartache and a disaster dealing with them, a total failure. You won't believe until you experience it yourself.

I would not recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

joe the sales rep is great/

By Belloso1 on 10/11/2017 at 8:12 PM. Helped by Joe.

The only person not even trying to lower the car price was finance guy. He looked and talk very stresseful But overall good experiance I will defenetly recommend Joe to my friends Took the time amd the steps to make the buyer feel sure about what i wanted

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best ever...have bought many cars over the years

By Charlie on 8/18/2017 at 7:27 PM. Helped by Emo Ayetuoma, sales & Brandi in service..

This is by far the most progessional, knowledgeable and informative dealership I have ever encountered. They are honest and showed genuine interest in my needs. Ever body was very friendly and the dealership was spotless. I would recommend them for anybody needing a new or used auto. Great Staff!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By djbr28 on 4/1/2017 at 12:37 AM. Helped by Jose Reano.

Didn't think I would leave in a brand new car today. I was just browsing but the manager gave me a deal I could not refuse. Jose Reano made my deal as easy as can be and I'm definitely a happy customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellant Staff and very friendly

By Lulu on 3/30/2017 at 11:39 PM. Helped by Charlie.

I visited this dealership several times, to shop for the perfect vehicle. Every time I went, the salesperson was friendly and helpful. This was different, from other dealerships I visited. Because of this, I bought my Nissan Altima from Charlie

I would recommend this dealer.