Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service ... ONCE AGAIN

By Rgk110 on 8/15/2019 at 8:57 PM.

Nissan of North Olmsted sets the standard for exceptional service! They really go above & beyond and have kept me & my family as customers for nine vehicles!!

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

oil change

By dja on 8/14/2019 at 5:37 PM. Helped by no idea who heped me.

This was my second oil change here and both were very fast and efficient. I would definitely go here again. Fastest oil change I have ever experienced

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By :-/ on 8/8/2019 at 7:21 PM. Helped by Service desk men and cashier on Wednesday, August 7, 2019.

The service department personnel (desk and technical) were professional, friendly, accommodating, and very knowledgeable. They diagnosed and fixed the front radar unit that was intermittently quitting and thereby not allowing the cruise control to function. So happy to have that working for my drive back to Florida.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
3   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Fixed under warranty

By JuJuT on 8/13/2019 at 7:24 PM. Helped by James, Brooke, Trevor.

Wheels bearings fixed under warranty. Gear shift not working and that is not under warranty. Also got an Oil change and tire rotation. Waiting in line to turn car in is the worst part - or calling in - takes forever to actually get waited on. This is the main reason why I don’t get my oil changes done there on a regular basis. Mechanic left grease all over my door, seat and steering wheel. Overall though, it was a good experience. James is a pleasant guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience!

By rollingolsen on 8/13/2019 at 6:54 PM. Helped by James Orlosky.

My car had a bad sensor. I called on a Thursday and they were able to get me in as soon as Friday. I accepted a Monday appointment. Dropped off my car before work on Monday, they called mid afternoon and I picked it up after work. Couldn't have been easier and it was still under warrenty (even better)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded Expectation

By Elizabeth on 8/10/2019 at 12:10 AM.

Brad Baron is an excellent listener. He helped me navigate the process from Lease to Own. This was new territory for me. He took the time, & was considerate of what would work best explaining various suitable options. He quickly and expertly located a beautiful Pearl White Rogue with nice upgrades I could not have found on my own. Overall rating is excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They went above and beyond 😀

By May girl on 8/7/2019 at 12:16 AM. Helped by Patrick walker.

Patrick did a fantastic job with helping me find just the right car for me. I would definitely recommend this dealership to all my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always good service!

By 3dogmom on 8/8/2019 at 4:10 PM. Helped by Brooke.

Service was great and they replaced the sensor that was driving me nuts. Didn't wait too long and caught an episode of "fixer upper". All was good! Brooke was very nice and friendly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Never gets old....getting top notch servie

By nissanlover on 8/8/2019 at 3:46 AM. Helped by Michael Di Chiro.

THe reason Nissan of North Olmsted received an excellent rating is because they treat EACH customer like they are the ONLY one present in the dealership. They give you every detail about your car and how they took care of it. You can trust these people to treat your car with expertise and passion. This is why I will always own a Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience !!!

By las on 8/5/2019 at 2:23 PM. Helped by Jason Smith.

Jason was really helpful. An oil change turned into tires, brakes, air filters. Jason took the time to go over everything with me. He took the time to show me tires and compared them. Allowing me to make an informed decision. Service took the time to explain what my vehicle needed, explaining sooner rather than later was better; especially when it comes to brakes! i would definitely recommend NIssan of North Olmsted. They are friendly, helpful and really do care about their customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent

By Susie Herman on 8/5/2019 at 1:37 PM. Helped by Jason and Michele in Service.

Jason and Michele was very friendly and courteous! The people in service did an excellent job! They were thorough and efficient!!! I would highly recommend this dealership for servicing their vehicles!!! Thank you Everyone!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome Experience with Jeffrey at Nissan!

By Rosemary1 on 8/1/2019 at 5:52 PM.

Jeff was really great to work with. He was very professional and knowledgeable. I would definitely recommend Nissan of North Olmsted. I love my new Murano!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeffery Stein was great!

By lgk on 7/28/2019 at 10:13 PM.

Jeffrey made sure we were taken care of and treated us like family. He was thorough and his follow through was great. I would recommend him to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stephen Samenuk is the BEST!

By TImO on 7/27/2019 at 12:54 AM.

This is our 7th car from this dealership. Steven is a wonderful person and always gives us the best deal. Always had our best interest at heart.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

General Maintenance-Tires/Brakes

By OnTimeOnDemandGuy on 7/26/2019 at 9:46 PM. Helped by Chuck in Service.

The service was excellent and the pricing was better than other dealerships. Highly recommend. They provided a loaner vehicle because the repairs were going to take a little longer than I anticipated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Sales Experience

By ThomasMont on 7/17/2019 at 5:47 PM.

The process was thorough, but quick. The whole process was relaxing with no pressure. This is the best experience I have had at buying a car to date.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales customer service

By CMl-20 on 7/17/2019 at 5:46 PM. Helped by Rob Chizmar, Pete D'Amato.

I identified what type of car and options and expected lease price per month. They provided precisely what I was looking for without additional upselling or pressure to higher models or more expensive packages. No shopper anxiety over working with this dealership. I recommend anyone who is shopping for new Nissan to check them out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Tara on 7/17/2019 at 12:24 PM. Helped by Brooke in service.

At my last oil change I was told I needed brakes. I forgot about it until I realized I was about to drive my family through the mountains on vacation. They got me in right away and I got my new brakes. I was able to drop it off the night before and while the service department was very busy when I came to pick up my car, everyone was friendly, as usual, and I got out of there quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Friendly and helpful

By bearygirl on 7/17/2019 at 11:30 AM. Helped by I am so sorry, I forgot the the mans name who checked me in name , he is very nice and is very helpful the lady who checks you out is so sweet ..

Very friendly and helpful , I just stopped in for a oil change and it was very fast . the people at the desk make you feel welcome . thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2019 Altima review

By DW5 on 7/16/2019 at 10:16 AM. Helped by Ben Thurstone.

Fast and courteous service. Always a pleasure getting sales and service at north Olmsted Nissan. Third car I purchased and/ or leased from them. Always treated very well

I would recommend this dealer.