Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever. Was very impressed with

By deepkamini123 on 6/26/2017 at 2:02 PM.

This is by far the best car buying experience ever. The whole process was smooth from start to finish. Thank you Susanna Yim and Jeff Aoki for your wonderful service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Sam!

By Nightowl on 6/26/2017 at 8:34 AM.

Sam was very helpful and delivered quality customer service, because of him I left with a great deal on a new car. Make sure to see him when visiting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service!

By Jonathan Chen on 6/26/2017 at 7:42 AM.

Went over to the Honda dealership with my mom to buy a new car. We were introduced to Brian Chen, and right from the beginning he made us comfortable and answered all our concerns and questions about the car. He made buying my first car seamless. Would definitely recommend him to anyone shopping around for a Honda car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and kind!

By Liz32690 on 6/25/2017 at 3:53 AM.

Moses helped me purchase my first car without a co-signer. He made me feel secure and assured that I will be receiving a car of good quality. I appreciate his hard work and persistence. Moses also helped my cousin purchase a car and she was extremely happy with his service! I recommend every buyer to have Moses as their sales representative because he truly does an amazing job! Thank you Moses!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Georgina Villasenor on 6/24/2017 at 6:11 PM.

I actually went with my son to help my son pick out a car...and i had no intentions of purchasing for myself?? But the experience was great the salesman did not pressure me he just listened to what i wanted and could afford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience - Honda Accord

By Vicky0609 on 6/22/2017 at 6:59 AM.

This dealer has great service. Family and friends had recommended to visit this dealer. I am glad I listened. Our sales rep Hossain Ahamed was very helpful. Made the process easy, we were going for a Honda Civic and left with an Accord. I love our car, and glad I changed my mind. Car runs smooth and is very spacious. We appreciate all the help. I will definitely recommend this dealer to friends and family.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Always the best experience!

By rhoreynolds5254 on 6/20/2017 at 5:21 AM.

I've been a customer for Norm Reeves Honda for years now and always get the best experience. The sales person in particular, Lito Bayas was great...he knew exactly what I wanted. He was very friendly, polite, and funny. It's nice to have someone sell you something and enjoy it too. Also, it didn't take that long for the purchase. I don't know if I'm exaggerating but sometimes it takes half a day to purchase a car. So, overall I enjoyed the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience!!!

By Andrew J A on 6/20/2017 at 1:52 AM.

I spent most of the day in Cerritos at different dealerships for different cars. But I saved best for last which was norm reeves Honda superstore. Ramon Cano approached me and my family very kindly. Ramon was very friendly and very helpful the whole visit there. I told him the things I wanted in a car and he showed me the perfect car. He explained everything so well about the car and as well the pricing and went into detail of my options. He wasn't not trying to force me to buy the car at all. In the end I bought a brand new Honda Civic hatchback from Ramon. One of the best experience I've had at a dealership. I would totally recommend everyone to go to norm reeves Honda in Cerritos!!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Heng made my car experience easy.

By Cyn 2296 on 6/19/2017 at 9:54 PM.

Heng Is awesome very helpful made my first car buying experience easy. I would recommend Norme Reeves Honda and my car sales man Heng Tech to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional I will definitely recommend this deale.

By Nunezi on 6/19/2017 at 6:44 PM.

This was my best experience buying a vehicle it was hassle free my salesperson was very professional and courteous, we had visit a different dealership the day before and were very disappointed but I guess not all Honda dealers are the same. Thank you for having such professional sales personal I will definitely recommend your dealership and I will definitely consider buying another vehicle from you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Helpful and Best Agent Ever

By JOSEFINA AGACID SUMAGAYSAY on 6/19/2017 at 4:42 PM.

Very quick and easy amazing customer service . It was great throughout the entire process.I strongly recommend anyone that is in the market for a Honda to contact this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Carrie on 6/19/2017 at 1:03 PM.

Everything was great!! Darrell Pork knew exactly what he was doing. He was fast,friendly,and truthful. He got me exactly what I wanted and made the process easy it was amazing. I didn't even kno I was getting a car when I came in on Friday,I was coming to get information on what is needed for me to get a car lol Thanks Darrell

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good sale man

By Phatvo417 on 6/19/2017 at 2:11 AM.

This is a good dealer to buy a honda. It is a perfect dealer. Especially, Ty Trieu was a sale man who was help me to a Honda Accord sport se. He is a nice guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Sen Dissanayake

By Naomixyz on 6/19/2017 at 12:20 AM.

I was very impressed with Sen Dissanayake who explained all the important features of the Honda Civic I was interested in. He put much time and effort in finding the exact one we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SIMPLY AMAZING!!!!!

By JENNA on 6/18/2017 at 8:14 PM. Helped by AJ......

I WISH I COULD SUMMARIZE EVERYTHING THAT HAS BEEN GOING ON IN MY LIFE IN A SHORT PARAGRAPH BUT I CANT! MY KIDS AND I WALKED OUT OF HERE WITH A SMILE ON OUR FACES AND COMPLETELY SATISFIED!!!!! GOD BLESS

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

thank you Jenn very helpful and great deal

By dking on 6/17/2017 at 11:49 PM.

went to Norm Reeves for a new Civic, after numerous other dealerships, with unhelpful sales people. We had Jenn Guzman help us, she showed us the car we wanted, we told her what price we would pay, she ran the numbers and we ended up with the car and price we wanted to pay, no pressures and no false statements like we received at other dealers. I highly recommend Norm Reeves of Cerritos for your needs, ask for Jenn or I hope they are all like her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!

By Vanessa_562 on 6/17/2017 at 6:17 PM.

Made it very quick and easy amazing customer service jerry was great throughout the entire process. Transparency goes a long way for me and that is exactly what was provided with him. I strongly recommend anyone that is in the market for a Honda to contact this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Amazing experience thanks to Kan You

By glomeli0417 on 6/17/2017 at 10:03 AM.

We arrived at Honda and were immediately greeted by Kan You. Friendly and bright, he guided us all the way through until we drove off. He provided the upmost customer service and I would highly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best of the best!

By Emilysport24 on 6/17/2017 at 3:40 AM. Helped by Tanvir, Spall.

As a first time buyer, Lito has been nothing but the easiest person to talk too & the funniest man to help us. Me and boyfriend both bought our cars with the help of Lito & Spall, which was the best decision we both made ! Definitely Recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The experience is great!

By Jenny16 on 6/16/2017 at 10:31 PM.

The experience that we had when we purchased our new car at Honda Cerritos was great because of Ibrahim Bendary. He listens carefully on the things we wanted and helps us on our budget for the car. I highly recommend him and deserves a big bonus for this guy.

I would recommend this dealer.