Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!!

By Erick Vega on 5/21/2019 at 4:58 PM.

Jerry was an awesome salesman. I went into the dealership In-N-Out which is great!!! I’m glad I was able to get my all black Honda Civic Coupe. Thank you Jerry.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phil Byrd

By corn on 5/21/2019 at 4:40 PM.

Phil Byrd, Was very professional and patient with my husband and myself. He never once pressured us and was willing to wait until we were 100 % Ready to purchase. I will be recommending him to ohers

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought a car that made my wife and I very happy

By Zeke1206 on 5/20/2019 at 7:03 PM.

Lito right off the bat helped us , got me to test drive . Got us in , worked with me and sent us to go and close the deal. Thanks for checking up on us. Great upbeat environment, with skilled workers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I highly recommend Norm Reeves Honda Cerritos

By Bianca8688 on 5/20/2019 at 4:36 PM.

I had an overall amazing experience over the weekend purchasing my car from here. I also highly recommend Darryl Pork because from the time we initially met he was enthusiastic, positive, and very honest about my car options and he assured me that I would leave with a car that day he worked out details before I came so the process was expedited and I was literally in and out.If you want to purchase a car please make an appointment with Darryl Pork .

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Excellent and Friendly Service

By sidj82 on 5/20/2019 at 6:33 PM.

Christy Nuval was very helpful with finding the car my family wanted. She made us feel welcome and did not pressure us at all. We enjoyed our experience and would definitely recommend her to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jerry Gonzalez is the BEST!

By TamaraH on 5/20/2019 at 7:43 PM. Helped by Spall Tanvir.

Jerry was very kind and made the whole car-buying process a pleasure! He is knowledgeable, let me take the lead as far as what I was looking for and took me on a great test drive. I came in knowing generally what I wanted and Jerry explained the different trim levels and steered me right to the perfect car (Honda CR-V 1.5T, EX-L). I've driven it all weekend and LOVE IT! Thanks so much Jerry! Also, Spall Tanvir in the Finance Dept was great, explaining all my options and whatnot. He was super knowledgeable and very nice and even gave me a pretty butterfly keychain :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Drove from Inglewood to Cerritos to meet with Moses

By Jazz on 5/20/2019 at 5:29 AM. Helped by Mike Aguilar.

We got screwed over at my husband’s job at a different Honda so we were skeptical of purchasing another vehicle. We decided to give Norm Reeves a shot. Good decision we made going. Thank you Moses for helping us get a great deal on our 2019 CRV! Treated us like family. Provided us with options and assisted us in figuring out if leasing or financing was better for us. Made the process of turning in our 2016 HRV a piece of cake. Mike explained the warranty and security to a tee! It was worth driving from Inglewood to Cerritos. Will definitely be coming back and recommending to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Want excellent service? Go to Phil

By Win15 on 5/19/2019 at 10:21 PM.

Phil did a wonderful job helping me decide on which car to buy. He was extremely detailed on going over the cars not to mention very friendly; Not at one point felt like we were being rushed like other salesman. I ended up picking out a car that was not only great for my budget but made sure the car had every amenity I wanted. I am definitely going to recommend Phil to family and friends that are looking to purchase a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Diego Cruz Was Amazing!

By JuelzVitterio on 5/19/2019 at 8:46 PM.

Diego Cruz not only helped me get 3 of my Honda Leases, but also helped my youngest sister and step father lease their very first Honda Accord Sport, with zero credit! He was patient and very knowledgeable in every aspect!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience

By Jennanderson on 5/18/2019 at 6:02 PM.

They were so helpful throughout the entire process and loved working with them! They answered all the questions we had and were able to make us happy and comfortable with our purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By Luis Arcia on 5/17/2019 at 9:49 PM. Helped by G. Habib.

I expected to go to Norm Reeves and be passed around from one person to the other. Not the case. Ty was assigned to me as soon as I emailed from the website and everyone at Norm Reeves stayed out of his way to let him work. He already had the vehicle I requested in several colors for me to choose from. He never pushed a more expensive trim or model. It was always the car I wanted from the get go. The rest of the process went by smoothly. Ty was able to get Honda to finance me directly, which was good news as they are not some shadowy bank I’ve never heard of. Luckily, they offered me some cash for my beat up trade in, which helped lower the payments. Habib in finance was great too—very knowledgeable and let go of the sales pitch on extended warranty, etc when he saw I was not interested. An overall great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience

By Ceci1 on 5/17/2019 at 9:04 PM.

I was not sure if I wanted to buy my new car , but the way she explained to me and how make me at ease, she tray and did her best to give me a good price ,.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By RobertG2422 on 5/17/2019 at 7:20 PM.

Went in and was negative on my trade in, could not find any dealership to help me with my mess I got myself into years ago. Went into Norm Reeves worried and left there SATISFIED! The worker Omar went above and beyond for me and didn’t stop. He kept pushing and helping make sure I left in a better deal and sure enough I did! #1 Honda place in the area and they truly do not just give up on you , they keep going and going to make sure your put in a deal that benefits you! Glad I choose them and glad I have someone like Omar to help me!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

GREAT

By Slowlybutshirlee on 5/17/2019 at 4:31 AM.

GREAT SERVICE ALL AROUND! Susanna was a great help! She was even great at explaining all the functions of the car. I was extremely happy with her help in my purchase today!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SpecTacUlar Sales Service- Go Omar!

By Mauicello on 5/14/2019 at 9:36 PM.

Hello, I just wanted to give Omar Carbajal props. He was very knowledgeable about the Honda products. He was very patient with my family and I. I bought a previously leased vehicle but Omar was not the typical "Used Car Salesman". He cares about the right fit for the customer not just his sale. He's an honest salesman and tells you like it is. I appreciate that approach knowing that he's not trying to pull the wool over my eyes. I would definitely recommend you ask for Omar when visiting the number 1 Honda dealer. He has a great spirit and is a gentleman. He's the bomb! GO SEE OMAR AT CERRITOS HONDA! He'll hook you up. Aloha, Maui Michelle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks Hossan AHMED

By Ibrahim-Zafrin on 5/16/2019 at 10:11 PM.

Thanks Hossan AHMED without you I believe I will not get the car for my wife you was super helpful and understandable person , appreciate your hospitality and try to make things work out and get the car in same day done , that’s was a very nice and helpful I believe My review is just one more successful story in your history and I will recommended all my friend to contact you Ibrahim & Zafrin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Bwood1289 on 5/16/2019 at 6:13 AM.

All around excellent service from everyone that helped me with my purchase today. I would definitely recommend everyone to look before shopping. It's so amazing to get to the dealership with an associate waiting for you with the keys to the car you're interested in. It made everything so much smoother! Plus you can't beat the internet pricing! Thank you again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful, very understanding and Satisfied

By andrzt10 on 5/15/2019 at 11:03 PM.

This dealership was so helpful, understanding and helped me make my decision so fast. I was very satisfied with my car and they were very helpful making my decision easier and faster so I can purchase the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car dealership!

By Lashe30 on 5/15/2019 at 2:07 AM.

Very friendly and helpful. Was patient when I was indecisive. Worked out a wonderful deal. I would definitely recommend her to any future car buyer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second purchase from Norm Reeves

By Raanteerphung on 5/14/2019 at 6:26 PM. Helped by AJ.

We had another great experience purchasing from Norm Reeves of Cerritos. Got to text drive the car we wanted right away, and received a great deal. Chandika and AJ were both friendly and great to deal with, will most likely look here first when considering another car purchase. Thank you.

I would recommend this dealer.