Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

good service

By tpttp on 5/23/2018 at 7:39 PM. Helped by Dillon Potter.

deliver car to home serve coffee to customer easy negotiation comfortable facility easy test drive friendly customer rep would highly recommend this dealer and customer rep

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth and easy buying experience

By ggmpitogo on 5/23/2018 at 3:50 AM. Helped by Kacey in Finance.

This is the second car we bought in the last two years! Excellent experience, great price and awesome people!!! Thank you Kasem, Cooper and Kacey for the smooth and effortless transaction. Keep up the good work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent car buying experience!

By adriansayyss on 5/21/2018 at 5:24 PM. Helped by Steven Nguyen.

Luke gave me a excellent car buying experience with no headaches and was very transparent throughout the whole experience. I would recommend him to anyone buying a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By ZheL A on 5/19/2018 at 11:13 PM.

Got my first owned car and Mr. Raffy Navas helped so much to make it possible. Helped me all through out the negotiations. Great help. Very nice and knowledgeable person! If you are planning to get a car, look for Mr. Raffy Navas, you will never be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Pargol on 5/18/2018 at 5:39 PM.

It was my first experience at Honda, I meet Mr.Jim Saber and he was really helpful. He was acknowledged. They gave me a good deal on Honda Civic. I recommend this dealership to my family and friends. Thaaanks a lot guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Easy and efficient Car Buy

By Kasem Al Salah on 5/16/2018 at 5:06 PM.

our experience at Norm Reeves Honda Irvine was great. Kasem was helpful and responsive explain the car and show us everything about it.Thank you for making our car purchase easy and simple.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought 2018 HRV used

By gracieladiaz on 5/16/2018 at 4:40 PM.

I bought a 2018 HRV with Adam a week ago, he and the sales staff did a good job in making everything fast and efficient. I love my new car, thank you Adam. I am telling my friends to buy cars from you. Love, your grandma

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy with my purchase at NR Irvine!

By Mike1 on 5/16/2018 at 2:28 AM.

I recently purchased my new 2018 Honda Accord! I can’t express how happy I am with my vehicle! Edgar Galindo made it very easy for me and my family. I will recommend Edgar to my friends and families!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Anthony is the best!!

By Kluckie on 5/15/2018 at 7:43 PM.

I had the greatest experience at Norm Reeves Honda with Anthony. Buying a car can be a really stressful experience, and Anthony made me feel so relaxed and comfortable the whole time. I knew he truly wanted to help me and he went out of his way to do so. He was so quick and responsive, honest and friendly. I never felt pressured or taken advantage of. I will definitely be back and recommend him and this dealership to anyone asking!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good communications and paciennt seller

By Alex116 on 5/15/2018 at 3:13 AM.

Thanks to this excellent service The best employees The seller helped me to understand how all functions in the car is working Good choice of colors also

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Solid Crew!

By therayadam on 5/14/2018 at 3:20 PM.

I am one of many individuals out there who is struggling with less than perfect credit. This past week, I was in desperate need of a vehicle. My faithful 2001 PT Cruiser had taken her last breath. Came across many dealerships online who could "help" customers in my situation. After 4-5 attempts of purchasing a used car... Lets just say I am glad I didn't sign with any of those lots. Buyer beware, if you happen to be shopping in a used dealership with unconfirmed credibility, please do your homework and do not purchase on impulse. It is so easy to overlook important information when you're in need of something. The brutal truth is that sellers prey on your emotions, before you know it you're in a lemon with a ridiculous payment and high mileage. Long story short - My mom happened to call to check on me. She STRONGLY suggested that I leave whatever lots I was shopping at and to phone Norm Reeves in Irvine. Last year she was going through a similar struggle and let me tell ya...These guys are the epitome of a genuine sales man or sales lady. A former employee ( who was promoted to another position) Got my mom into a practically new 2015 Honda Accord. She was previously driving a 2013 Hyundai Elantra, so this new car was a dream to her. I called to find the same gentleman and was quickly referred to Todd. From what I've heard he's a busy guy. Not busy as in too good for his time, busy. Busy as in, He is serving many other customers and helping them drive off into a vehicle at a helpful rate. In other words, genuinely looking to meet your needs based on your situation with no ulterior motives. Sadly, I was a day too impatient to speak with Todd. He responded quickly the following day to help me. But I was lead to another dealership and ended up signing off from there. For now I have a car, But my instincts strongly feel to contact Norm Reeves Irvine next year when I am ready to upgrade. My mom will be doing the same as well. If you're in the market for an upgrade, i'll save you the hassle and tell ya that these guys can help. Todd Arnold would be my first go to when phoning them. Be patient and don't settle on impulse. No matter how in need you feel. Patience will pay off long term.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks Reza Moradkhani

By Kazem on 5/11/2018 at 6:21 PM. Helped by Reza Moradkhani.

Reza Moradkhani was very friendly and as soon as he introduced himself he took me to the car I wanted and made sure to get me the features and the deal I had in mind. He was very helpful and attentive. Overall a wonderful experience. Thank you Reza I will recommend you to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Best Car buying experience EVER!

By sandimat1 on 5/10/2018 at 4:58 AM.

Casey is extremely knowledgeable with Honda's. He was very patient and listened attentively. Casey was very professional and helpful. I highly recommend a visit to Norm Reeve's Honda and ask for Casey.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car shopping experience ever!!

By J.lucas on 5/10/2018 at 2:59 AM.

I bought a 2018 honda civic..i was in and out so fast and garret milton and omar lodin are super nice..i would def recommend them!! The finance was fast and amazing as well!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Darryl Fields was great and so was everyone else

By Thad's on 5/10/2018 at 1:22 AM.

The whole experience was great. Everyone was helpful and responsive and made the experience efficient and pleasant. We received exactly the deal we had been promised in advance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Great Integrity, Honesty!

By Cecilia on 5/10/2018 at 12:35 AM.

Trust worthy car buying experience I had from Luke. It was truly easy from start to finish. I didn't have to look over my shoulder to make sure things get done right.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bryan provided a great deal on a Honda-CRV

By Arshad on 5/10/2018 at 12:31 AM.

I was in the market for a Honda-CRV and Bryan answered all my questions and provided great pricing on a Honda-CRV. I was in and out of there with a new CRV in 1.5 hours. It was a fast and efficient transaction and there were no hidden fees like some other dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Omar Lodin, Exceptional customer service

By Super satisfied customer on 5/9/2018 at 1:47 PM.

Omar Lodin is a quality , honorable person. He provided excellent customer service and know s how to get you the best deal . Very good to deal with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Darrell helped me get what I wanted

By moon4light on 5/8/2018 at 8:13 PM.

Darrell was very friendly and as soon as he introduced himself he took me to the car I wanted and made sure to get me the features and the deal I had in mind. He was very helpful and attentive. Overall a wonderful experience. Thank you Darrell. I will recommend you to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Cstern23 on 5/8/2018 at 4:22 AM. Helped by Craig (finance).

Thank you Bryan for making my recent car purchase so easy and pleasant. This is the first time I can say this after many car purchases. Will def recommend you and your dealership to friends and family! Thanks again for having me in and out as promised.

I would recommend this dealer.