Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding experience from start to finish

By Boughtacar2 on 7/22/2018 at 10:52 PM. Helped by Gary swinford.

From the initial phone call with Gary he was very cordial and answered our questions. At the dealership he was very helpful, patient and very professional in every aspect of our purchase.i will definitely make your dealership my first choice next time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Vonte90 on 7/19/2018 at 12:37 AM. Helped by Jonathan.

The staff there was really nice, I went in there thinking I wasn’t going to be able to get a car because of credit problems but they worked with me to find the right car for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By Ttinsley on 7/14/2018 at 8:57 PM. Helped by Manny.

Manny was great and wasn’t pushy at all. Great service! I would definitely recommend this dealership to friends and family and will return in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Toyotafamily on 7/10/2018 at 4:48 PM. Helped by Jonathon Hawkins.

We have purchased several cars from North Bakersfield Toyota and have been very happy every time. we have bought both new and used vehicles and have been satisfied with each and every person we have worked with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Mariee on 7/11/2018 at 6:11 AM. Helped by Sales.

I bought my rave 4 here and I absolutely love it! I will be coming back to north Bakersfield Toyota for my next car. Service was great

I would recommend this dealer.

Overall Rating

3.4  

4   Customer Service
3   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Bought a new car

By GG on 7/11/2018 at 1:54 AM. Helped by Eric.

Long wait times, spent 4 days, a few hours each day to be satisfied and close the deal and get the car. Sales guy “Eric” was great, others lacked energy and or enthusiasm

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WOW This really has to be five Characters?

By cabeman1986 on 7/11/2018 at 12:27 AM. Helped by Craig.

If i had to summarize Craig Slawson in one word it would be knowledge! Amidst the smell of maple syrup and Canadian bacon, Craig had an answer for every car related question I had, and was even able to explain to me what the deal is with curling. Never once did I feel pressured or intimidated, and Craig showed a genuine desire to find the vehicle that I not only wanted but that was in my price range. Canada does not know what it lost when Craig trekked down across the border into the United States. Not only a great sales person, but a great person in general.As long as Craig is at North Bakersfield Toyota I will be back to continuously buy vehicles!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By TUNDRA2017 on 7/10/2018 at 10:42 PM. Helped by Manny Torres.

I had a good car buying experience at North Bakersfield Toyota, I want to thank Manny Torres for showing me outstanding customer service. Thank you Manny

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By suz123 on 7/9/2018 at 11:12 PM. Helped by Manny Torres.

Excellent, informative, great service, professional, great location, very nice, will be back great service, 'great service great service great service great service great service great service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Lambogod88 on 7/8/2018 at 4:19 AM. Helped by James Chon.

Customer service is excellent quick and easy taking my car in for service great facility and friendly staff definetly recommend I will be back for sure

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Had the best experience

By Orozco08 on 7/6/2018 at 5:40 PM. Helped by James Chon.

I went to north BakersfieldToyota and I worked with James Chon. He helped me a lot and I was able to get my dream car. Thanks Toyota. I will definitely been coming back

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service

By JJohnson89 on 6/29/2018 at 3:00 PM. Helped by Bryson Parriott.

Great customer service. Wait time wasn't too bad. Bryson was very attentive and friendly. He explained everything to where i could understand what was being completed on my vehicle. Overall great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Greta Snelson on 6/28/2018 at 10:46 PM. Helped by Jay Cronin.

Jay Cronin was very friendly and helpful, he explained everything very well. The service department at North Bakersfield Toyota is always excellent. Jay always makes getting my car serviced a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Liam12914 on 6/22/2018 at 9:23 PM. Helped by Matthew provencio. Craig slawson. Blake (last name unknown).

Very professional. Excellent service. Love my car. Showroom was sparkling clean. Everyone was very friendly and helpful. Overal great car buying experience I would go back next time I need a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service dept

By Anni on 6/14/2018 at 6:34 PM. Helped by Tim Martin.

My service advisor Tim Martin is always available to help me, works with my schedule, and has my car finished on time. I love the new check in station that helps get me through the process faster. The cashier's are always friendly and smiling even at the end of the day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service was excellent

By Tomrav4 on 6/10/2018 at 1:47 PM. Helped by Romero.

Knowledgeable, willing to get answer rather than acting like they knew everything polite friendly handled paperwork in a very professional manner good job Romero I Will be back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase

By Charles W. Garrett on 5/26/2018 at 5:10 PM. Helped by Rudy.

Rudy and Matt helped me with my purchase I am berry happy I recommend to all my friends and family thank tomato and Rudy for the help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience. Definitely recommend

By Isabel24 on 5/28/2018 at 2:13 AM. Helped by Rudy Ocampo.

Great experience. We got a great deal! Customer service was great. I would definitely recommend going here for your next car purchase. Ask for Rudy Ocampo, he’s the best, very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My purchase

By Rodolfo Contreras on 5/26/2018 at 5:09 PM. Helped by Rudy Ocampo.

I Recommend this dealer to all my friends and family they took a real care of me dealing with Rudy that was the best experience

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Highlander purchase

By Cars on 5/26/2018 at 1:43 AM. Helped by Ramiro , Bam.

We enjoyed working with Ramiro. He is new but knows his stuff on the Highlander. He had been studying and very nice to deal with. We returned and had a very good experience dealing with his managers as well.

I would recommend this dealer.