Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Deal on Passat

By passat_guy on 11/17/2017 at 9:43 PM.

Got a great deal on a year end R-Line and really enjoying my new ride. Jason LeClair was my salesperson, he was super helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a 2018 Atlas

By fredsyankees on 11/13/2017 at 1:19 PM.

we walked into the lot to just look around Jaime came out as soon as she saw us and we came out with a new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A-1 Service

By Danymac on 11/1/2017 at 5:41 PM.

Called on Sunday regarding the 2017 Jetta SEL I wanted to purchase. Spoke with Jamie. She was helpful and polite and scheduled an appointment for next morning. She and the other staff who helped were all incredibly professional and friendly. Jamie truly went the extra mile, even ensuring I had lunch since I was waiting during that time-frame for approval. I couldn't be happier with both the vehicle and the service. I highly recommend Jamie and Northampton VW!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
4   Overall Experience
5   Price

Amber is the best. Thing1 did a great job!!!!

By Randy TDI on 10/31/2017 at 11:50 PM. Helped by Kathy Gallo.

I really appreciate how patient Amber was. I cancelled our appointments many times and she was very persistent in making the sale. Great job Thing 1...!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

good deal...

By cr_jetta on 10/31/2017 at 2:35 PM.

Jason was able to get me a low monthly payment on a leftover 2017 Jetta, the car is fun to drive, happy with my purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

♡ my new Passat

By Laurie 533 on 10/30/2017 at 4:54 PM.

I went in already knowing what I wanted as I had looked online before I went. Amber set me up with I car I wanted... and I LOVED it! Loved it even more when I got the deal I wanted. THanks so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Thank you

By jgvw on 10/27/2017 at 6:05 PM.

to salesman Jason for helping me get the perfect car and great monthly payment....it was a painless buying experience :) which is tough to find nowadays...Northampton VW recommended, will pass along to my friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OUTSTANDING!

By Jessica on 10/23/2017 at 1:00 PM.

Jamie and team went out of there way to help me get the car and price I was looking for. AMAZING Team to work with.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Review

By Miranda Crevier on 10/21/2017 at 3:47 PM.

Jamie went above and beyond for me and did everything in her power to get me into a car that I liked. She is very good at what she does and I appreciate all the help she did for me to get me into a safe car for my son and I. I will recommend her to everyone I know that is trying to buy a car.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Pressure to buy!!

By Debbyx3 on 10/19/2017 at 1:24 PM. Helped by The employee that sold me my car, was apparently fired. I don't know his name. "the bulldog"..

First mistake, going in to look at a used Tuguan, by myself (female). Apparently, I was unfortunate enough to get, what I later found out to be "The Bulldog". After waiting several hours, just to get the paperwork together, I was ready to sign anything just to get out of there. (I am sure that was part of the ploy). Finally, they came out and pushed these papers in front of me. "Pick out your payment plan!". Wait a minute, this is the first car I have looked at!, (This is what I should have said.). The trade in amount was less than I wanted, or expected. Anyway, the papers were signed, and the car was brought out, ready for me to take home. As I went to get in the car, which was now sitting in the sun, I saw several two foot long scratches on the hood, roof, and door, not noticed before, or told about!! The salesman came out and told me they would take care of the scratches. I had to return the car a few days later, and was given a loaner. Initially, I was told, the car was to be painted. When they returned the car, I was appalled!! They had done the worst buffing job I had ever seen!! You could see every circular buff mark. I took the car back. I was asked by a group of managers, "How's the new car?" I was so upset at this point, I couldn't say a word, and started to cry. They all just sat there looking at me! Not one got up to see if they could help! Finally, a female manager came in, and, tried to calm me down. She looked at the car, and, agreed, it was a terrible buff job. Again, I ended up in a loaner! Needless to say, I would avoid this dealership at all cost!! I since have talked to another neighbor, that also had a bad experience at that dealership, buying a brand new vehicle. I should have called VW of America, or the headquarters, but, I never did. Live and learn!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

our ninth car

By Ken on 10/17/2017 at 11:54 PM.

This is the ninth VW we have purchased from this dealership over fifteen years. The service is great, the staff attentive, and Jamie was super, making an initial contact and following through. The service department is completely reliable and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest auto transaction, EVER

By Jennifer H Rizzi on 10/16/2017 at 5:00 PM.

Dwayne Smith helped get me into my dream Jetta. It truly was the easiest car transaction I have EVER had. The sales team was great, I wouldn't hesitate to ever recommend him, and Northampton Volkswagen. I also love that they have bicycles available for when your car needs service...will definitely utilize that in the warm weather! Thank you everyone at NohoVW!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loved it!

By Ismary on 10/4/2017 at 11:31 AM.

I bought my first car from them and I don't regreat it. They made the process less stressful than I magine it would be and were always available to answer all my questions. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy fast experience

By Ktanski211 on 10/1/2017 at 2:45 AM.

Amber was very caring and nice she help me find the perfect car I would totally buy there again and recommend this dealership to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Dwayne

By Gottwins11 on 10/1/2017 at 2:21 AM.

Dwayne was very helpful and took time to show us our options. We did not feel rushed at all and are pleased with our purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New 18 Tiguan

By MSen on 10/1/2017 at 1:32 AM.

It was time for us to upgrade from the Rogue we had to a new Tiguan. Dwayne was super helpful when it came to helping us find the right match. Can't say enough good things about Northampton VW and the staff there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Jp96 on 9/30/2017 at 1:36 PM.

Jamie assisted me into getting a new golf ! She was patient and friendly , great dealership. I would highly recommend Volkswagen to anyone ,they even were fair with my trade .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the new Atlas!

By AtlasFan on 9/29/2017 at 8:33 PM.

Just got out first Atlas and cannot believe the room inside. Jason was great at getting us into the right model for our growing family...so happy with it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jetta GLI is awesome!

By john553 on 9/28/2017 at 10:10 PM.

Really enjoying my new Jetta....it has great performance. I tried a lot of other dealerships and Jason and his crew got me the best deal. Northampton VW definitely recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By Ramona Etter on 9/25/2017 at 10:32 PM. Helped by Jonathan Campbell and Melanie.

They were all very helpful in helping to get a car everyone at the dealership was nice and asked while I was waiting if there was anything I needed.

I would recommend this dealer.