Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
5  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By AM19 on 12/12/2017 at 1:58 AM.

Tyler was extremely helpful in my search for a new, used vehicle. He answered all my questions accurately and efficiently. He was willing to go above and beyond to make sure everything went smoothly. Overall a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By William C Sinclair on 12/11/2017 at 8:23 PM. Helped by Shawn Dwmpsey.

Our over all review of Northgate GM was that the sales person Jim McEwen was extremely helpful assisting us in purchasing a new truck. The whole atmosphere in the building was super, everybody was so cheerful and helpful. We would recommend Northgate to all that would like to purchase a vehicle whether it be a new one or not. You will get excellent service from all that work for Northgate. We asked for a printout of what our new truck would cost and Jim gave us what we asked for so that we could go over it home. We went another dealer and they did not give us anything to compare in regards to price. Northgate had no problem giving us this printout. An excellent Dearlership all around

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Yukon17 on 12/11/2017 at 4:01 PM. Helped by Vas.

Very helpful and honest. Great customer service. Vehicle was exactly as described The price offered was very good and Tony was great to deal with. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By Zahir.R on 12/11/2017 at 1:44 AM.

Tyler was very helpful, explaining any questions I had. I would definitely recommend him to my friends and colleagues in the future. My experience was prompt and pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great atmosphere!

By Ms.Smith on 12/11/2017 at 1:28 AM.

I will always be buying my vehicles at Northgate from now on. It’s a great positive no pressure atmosphere, Tyler was a very polite and genuine salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2017 Silverado High Country

By No on 12/10/2017 at 9:21 PM.

I put a lot of km’s on a truck in a year. I traded a High Country on this vehicle. Bob Robbins treated me pretty good through the process. I’m from Southern Alberta, and the dealership (understandably)) did not want to take a check for the difference...unless it was certified. That was going to be a problem. Bob went to bat for me and we got it all straightened out. Just a good experience all around. Thanks Northgate!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, Prompt Service!

By Mike M on 12/9/2017 at 5:05 PM. Helped by Vas was great as well!.

My wife and I met with Tyler and he answered all our questions. He wasn't pushy and was a good listener. His team at Northgate Chevrolet were able to get us into the truck we wanted with little issues whatsoever whatsoever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Going The Extra Mile!

By HUTCH on 12/8/2017 at 4:12 PM.

Recently purchased a new Silverado from Northgate. Pete and his team went above and beyond to meet my needs and exceeded my expectations. I will be definitely be returning for any future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing honest work ethic

By Jason Y -Victoria, BC on 12/8/2017 at 8:39 AM. Helped by Travis in Finance.

Tony and Travis were great employees that represent Northgate very well. I hate shopping for vehicles because I don't like dealing with slimy sales people. Tony is the complete opposite when you meet him in person. I'm from BC and made the trip to Edmonton to deal with Northgate and I wasn't disappointed. Their honest and no bull approach will make this dealership successful. They're not about selling cars they're about finding the best suitable product. Travis in finance really understood my situation and took the time to chat with me after hours to help me with my decisions. These two guys in combination are great to deal with and make shopping for a vehicle realistic and not stressful. I dealt with many dealerships before ending up with my truck at Northgate. Tony and Travis are not sleezy sales people. Make the trip and see Tony and Travis....You won't be disappointed!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and easy to work with

By DawsonD on 12/5/2017 at 3:55 PM.

Tony was very easy to work with. He was able to give me the service I wanted and was always making sure I was happy with the service and my vehicle. He made sure my truck was detailed so it would shine like new.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By JV on 12/1/2017 at 7:45 PM.

Tony was great to deal with. I especially liked that our deal was done via email. He gave me good value on my trade and I got my new truck at a fair price.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service tailored to your specific needs

By Schowwowwow on 12/1/2017 at 5:29 PM.

Tony was great to work with! We didn’t have to deal back and forth to get a great vehicle for the price we wanted.we simply gave him our goal he got very close to it and it was all said and done through a couple of text messages and the odd call. A quick inspection of the vehicle and a test drive got us exactly what we were looking for. They even filled the tank for us :) Thanks Northgate Chevrolet

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By CS on 11/11/2017 at 3:56 PM. Helped by Bob Robbins.

In business I like to deal with people who are up front and make things easy - check - check. If you want to deal with people who know what integrity is all about this is the place.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership I've ever dealt with

By Silverado157 on 11/10/2017 at 5:14 PM. Helped by Bill, Travis, Pete, Tom.

Customer service was above and beyond , everyone from sales to finance to parts and service were extremely helpful . I could call or text about questions and get answers any time of day or evening . I would recommend to anyone to deal here. Big thanks to Bill , Travis , Pete and Tom ! These are awesome guys to deal with. Couldn't be happier with my used 2015 duramax!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Good Experience

By Joseph on 10/23/2017 at 5:50 PM.

We enjoyed our car buying experience at Northgate GM. Dealing with Joe Ramos was a pleasure. He explained everything that we needed to know, prices and any discounts that would be available to us. He helped us get a reasonable price without pulling teeth. We enjoyed the laid back and low key attitude towards sales. It made us comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience

By Cindy on 9/3/2017 at 6:38 PM.

This dealership was amazing to deal with. Lisa was absolutely the best sales person I have encountered. She is knowledgable, friendly and extremely helpful. Lisa's attention to customer and detail was by far the best. She took the time to go every detail of the vehicle making sure I was comfortable before I drove off with it. I would absolutely recommend if your looking for a vehicle go visit Northgate and ask for Lisa.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

wirried about $$$$$ not customer !

By Reese on 8/5/2017 at 2:28 PM. Helped by Chelsea burgess.

Needed a truck very badly, had other dealer and myself inquire about a truck. They gave me a price and 3 min later called back adding $2000 to price claiming there was "interest " in vehicle. Jacking up the price doesn't sound like the customer matters. Pathetic treatment. Do NOT recommend this dealership so make sure to check pricing elsewhere, or you might be next !

I would not recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

I love new truck!😃👋

By Augustm on 8/5/2017 at 2:25 AM. Helped by Chelsea in finance she was very friendly I was hoping to get a hug out of her,????.

I like dealing with family businesses and the women are Very friendly Amanda is my niece and I always help out family and she is good at what she does 👍🏻👍🏻

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By BuickEnvision on 7/27/2017 at 8:45 PM.

I was looking to purchase my first SUV and stopped at Notthgate GM on my search. I loved the no hassle, no pressure sales staff. Working with Lisa was a pleasure, she was patient, informative and quick to go the extra mile. I came back several times to test drive, look and ask questions. Lisa looked for different models for me to try and didn't pressure me into something more expensive. I would recommend the dealership if you're looking for a new vehicle. I visited many different dealerships and often had to sit down and give all my info before even looking at a vehicle, making the experience very frustrating and time consuming. Test driving at other dealerships I felt like I was under a microscope and they didn't want you to take the vehicle on the highway, which doesn't give a true test to performance or quietness. North gate was the complete opposite, I was able to drive it, take it on the Henday and feel comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car buying experience

By Karen Sampogna on 6/29/2017 at 4:16 AM. Helped by Chelsey and Vas in finance.

The team at Northgate made for a painless car buying experience! I trust that we got the best deal possible from Karen and Amanda and we are completely satisfied with our purchases. Love my Equinox and my Husband loves his GMC Sierra!

I would recommend this dealer.