Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Trevor on 5/18/2019 at 4:00 AM.

I dealt with Collean and kholton both were awesome as always!!! From start to finish collean made magic happen with the banks and kholton got the truck in for option configuration immediately. Highly reccomend this duo to take on any vehicle purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond service

By mike on 4/12/2019 at 6:15 PM. Helped by The gals in the cafeteria were great too..

I had an oil change beyond believable. Free breakfast, washed mats, vacumed inside of car,free car wash , inspection and recommendations. on potential probllems. All for 40 bucks. The big oil change companies charge 60 bucks with no perks. I have told 2 other people about this service and they went for the same experience. Fantastic.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

wow what an improvent to service department and sales

By ram 12 on 4/2/2019 at 1:46 AM.

I purchased a 2012 ram new and did not get it serviced much by northland after a few very poor experiences over the years. Today I had the truck scanned and then repaired for a headlight out. Cost was only $75.00 for the part with no labor charged as the mechanic said he had it apart anyways. Brandy Godwin totally friendly honest and helpful , just great. While I was waiting Robbie Antoine in sales showed me all the new features on an identical truck to ours on the showroom floor, again a big change in sales as I was not pressured in any way. Then on my way out RJ Dar stopped by to ask if all was good and if I needed anything. Huge change in the past year. Thanks Dave Fort st James

I would recommend this dealer.

Overall Rating

2.3  

2   Customer Service
3   Friendliness
2   Overall Experience

Sales rep never took my name

By Lost sales op on 3/19/2019 at 12:52 AM.

Looking for a newer vehicle. Sales person polite & attentive but did not take my name or contact info or anything about my potential trade. I do not require financing & could have purchased a vehicle right off the lot with a clear title but he neglected to inquire of any of these important ‘details ‘. I asked for his card before I left after 20 minutes or so & even paused for him to take note of my info for him to follow up. He did not. Way to go! I suppose buyers like me are too common for salesman to make any effort help me buy.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Plante1997 on 1/25/2019 at 5:21 PM. Helped by Tevye Koutroulakis.

Tevye our salesman made our vehicle purchaseso easy for us to buy our truck after another dealership screwed us around! We left happy, lifetime customers! He took the time to get to know us and know about our home town. My fiancé is very happy with his truck. They worked with his budget to find the best option that fit in his budget. Ryan the finance guy was great too!!

I would recommend this dealer.

Overall Rating

3.4  

4   Customer Service
5   Friendliness
3   Overall Experience
4   Price
1   Quality of Work

misdiagnosed twice

By Bri on 12/19/2018 at 4:33 AM. Helped by Mike.

I get oil changes here and they are excellent! Quick service and kind employees. However my jeep had an issue and they misdiagnosed it and after $250+ later it was still happening, they looked at it again for free which was nice. However, they once again misdiagnosed it. Not sure if they are too busy to properly look at a vehicle but it was very frustrating. Finally had to go elsewhere and got a proper diagnostics done and got it fixed. I would not get services done here again if I didn't have too.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

reason why I come back.

By kkramsey on 12/2/2018 at 12:52 AM.

Went and seen Ben last year for my Durango purchase. A year later he still comes out and give me the best service possible, and make sure I'm taken care of. Just today seen me on the parking lot and gave me a free wash. That kind of service makes me come back.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Traded in truck for truck

By Dave on 11/14/2018 at 2:12 AM.

The staff was very knowledgeable and courteous.Knew exactly what I needed and fulfilled there promise on price and delivery...I am a repeat customer and see myself being 1 in the future as well..Job well done Northland team!!...Dave.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

New SUV

By Nadine on 11/10/2018 at 3:38 PM.

Great service in very little time. I got the vehicle of my dreams. I explained what I wanted and the sales rep went above and beyond to fulfil. I am a repeat customer, and if need be, I'd deal with them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Traded in my car for a truck

By Reimermoizo on 11/8/2018 at 11:38 PM.

The staff was friendly and assertive, understanding our needs in a vechile and worked with us with in our budget. I was impressed with how they worked with us. A friendly atmosphere to buy a truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great company, amazing service

By SophieSC on 11/8/2018 at 2:23 AM.

Robbie was friendly, knowledgeable and made the process fun and easy. Mark was personable and approachable. There was no pressure sales and real conversations. Northland Dodge has a huge selection something for everyone!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Thank you

By Claudia&Erik on 11/8/2018 at 1:47 AM.

We have gone with Northland dodge the last three vehicles we have bought, Each time we have dealt with Robbie A. He makes the experience fun and exciting, we have never felt pressured to make the sale. I would highly recommend him. He made our purchase go smoothly and quickly. Thanks for always having our backs Robbie. #TeamA

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best purchasing experience ever

By Sid on 11/2/2018 at 6:21 AM.

Bought a 2019 Jeep Cherokee North Edition from Northland Dodge and by far my best purchase experience ever. Clayton went above and beyond to find me the vehicle I was looking for and was in contact during the whole process and made it much easier for me with my busy work schedule. I would recommend Northland dodge and my sales associate to anyone that is looking for a new ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Place and No pressure sales!

By Big G Ram on 11/1/2018 at 4:32 AM.

I posted a detailed review on my experience with purchasing my truck from Northland Dodge. In summary, there is no other place to buy a Dodge other than Northland Dodge. Yolanda is one of the best Car salesperson I've ever dealt with! She awesome! No pressure sales that how it should be always.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great team of people

By Yilanda on 10/31/2018 at 3:55 PM.

Such a great experience buying a vehicle threw these guys! everyone was so friendly and the sales team went above and beyond for me to help find what I was looking for! Defiantly recommend anyone who’s looking for a vehicle to go talk to these guys!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Very Pleased

By herb19 on 10/24/2018 at 4:08 PM.

Stephen Patrick was extremely patient, found us what we required. Went out of his way to ensure that we were very comfortable with the decision to buy a new vehicle, by far the best dealings that I have endured with buying a vehicle. Its a great dealership, well organized. very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First car

By jnorman9 on 10/23/2018 at 4:41 AM.

Went in there knowing the vehicle we wanted, but we had a bit of a time crunch. Clayton was quick to get us in for a test drive and begin the process of buying the car. We got the price down and even tires thrown in. Everyone was so helpful and everything went smoothly. Clayton and was very thorough and made the process as quick & painless as possible. Jason was able to work his magic in the finnace department to lower my bi-weekly payments. This is my first car and the experience was positive! Will be back in the future, very impressed.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Help

By ezrydr72 on 10/21/2018 at 2:05 PM.

Had a fantastic experience dealing with Dodge. Knowledgeable and helpful. Would recommend to anyone looking to feel satisfied that they left with what they wanted

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Pg12345 on 10/19/2018 at 9:19 PM.

Highly recommend this dealership. Will come back for my next vehicle. Friendly staff, not pushy and try and help get you into the right vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service, Happy Customer

By Gitxsan14 on 10/18/2018 at 11:08 PM. Helped by Daryl (driver).

Received amazing customer service from Clayton, Collean and Christi! They helped me get into a new vehicle, with amazing finance rates. The process was fast, efficient and painless - we started working on the deal on a Saturday morning and I had vehicle delivered lock stock and barrel 4 days later. The driver Daryl was great making sure plates were all changed over from old vehicle to new Ram 1500 These 3 employees kept in contact with me right from day 1 sending emails, text, and calls, just to keep me updated on the progress and even after I received vehicle, they continued checking in to see that I was satisfied with my new vehicle. If you need a new or used vehicle I would definitely recommend Northland Dodge and Clayton, Collean & Christi

I would recommend this dealer.