Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience with Derek

By ChelseaAX on 5/1/2018 at 7:20 PM.

Derek was absolutely wonderful to work with. I had tons of questions, requests and demands with the purchase of my new truck from him. He was extremely honest, and provided me with all paperwork needed. He had offered lots of different options on helping my payment be where it needed to be for me to be comfortable. He wasn't pushy either! I will check in with him when I'm ready to replace my other vehicle! Thanks Derek!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So easy

By Dental chick 2018 on 4/21/2018 at 8:27 PM. Helped by Corey Root.

Robert made the car buying experience super easy. I told him what I wanted and he made it happen. I can’t thank him and his coworkers enough for their help and care. Much appreciated 😀

I would recommend this dealer.

Overall Rating

2.2  

2   Customer Service
3   Friendliness
3   Overall Experience
1   Price
2   Quality of Work

A little overwhelming

By Gary Randall on 4/6/2018 at 4:24 PM.

So I love my new car but. I don't like it when I get taken for a ride. Got my car knowing it had a new motor put in it . New being a different one . Don't know who I delt with sorry I forgot his name . When I asked about how many miles we're on the new motor I got the story well shouldn't be much more that what was on it oridganaly. Car had around 42000 miles so after we got all the paperwork done still no answer on the miles of the new motor. Well long story short it had around 58000 miles on the lol new motor. Paying alot of money for this car should have got a better deal feel taken . But would like to mention something Boyd was awesome took great care of me guess maybe he should be running the show just saying. And the Yung lady in the kalkaska office was great to but that's it

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good!

By Sylvain on 3/23/2018 at 8:13 PM.

Derek and Boyd went above and beyond my expectations! They were very friendly and very helpful! They can get you approved right the way and they have a nice quiver if véhicules to test drive! My only drawback was the warranty of the véhicule witch is not very clear but they did awesome! Kudos and thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!

By AshAttack12345 on 2/23/2018 at 9:39 PM.

I worked with Jared and Heaven, I also talked to Derek a few times. They were all so incredible to talk to. They are so laid back, I literally felt like I was just hanging out with friends. They answered all of my questions, without making me feel stupid about not knowing. I haven't bought a vehicle yet, due to insurance. But I look forward to coming back in and working with them. I would and will refer my family and friends to them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nothing but awsome!!!

By Daniel Miller on 2/6/2018 at 7:07 PM.

Derek and Boyd went above and beyond to find the 4runner I wanted for the price I could afford. It did take three weeks to get it here, but it was perfect! The amount of time for the legwork they put in was truly astounding. They kept me in the loop with prompt text messaging and phone calls. When I went in for the delivery there was no pressure, just take it for a ride and decide if I wanted it. These guys rock!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever

By Stephanie maguire on 1/22/2018 at 7:05 PM. Helped by Tim.

I have never bought a car from a dealership, because i always feel like they are scamming me. This was NOT the case at Northpointe Motors. Derek, Tim, and Ben went the extra mile to asure they gave me the best deal and experience they could give. From start to finish my experience there was honest and smooth. Thank you Northpointe Motors for getting me in something safe and reliable for my kids and I. My experience was 10 stars and would recomend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

There is still hope!!!

By Dlock on 1/19/2018 at 4:02 PM.

I was having nothing but terrible luck with vehicles,I don't think I had one last 2 years. I was getting nothing but I can do this,I can do that from dealers then Boyd contacted me and answered my prayer to get help for a dependable vehicle. He has worked tirlesly to get a great deal for me. Boyd ,I can say for sure HAS helped get a deal done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job guys :-)

By Lawnmowerman on 1/11/2018 at 9:47 PM.

Boyd was very friendly and helpful in finding me the car lot to find what I was looking for and Jared did a great job in selling me my trailblazer. Thanks bunches guys

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2nd Great Experience

By Joshua Bitson on 1/3/2018 at 12:53 AM.

This is our second purchase from this dealer and they always go above and beyond to meet your needs. Instead of trying to sell you everything on the lot, they listen and set you up with a vehicle that meets your needs. After that, they are willing to crunch numbers and meet your price point.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was very helpful and left happy

By Maranda M Hamilton on 12/24/2017 at 10:15 PM.

Was a great place, very comfortable. We did wait a long time but was worth it! We love the new truck it was like they knew it was mad for us. Tim and Boyd was verry helpful and worked with us. I'd most definitely go back and recommend this place.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

wonderful

By assistm1# on 12/20/2017 at 11:11 PM.

The staff was very friendly and helpful. We got the vehicle we wanted with no hassle. Tim and Boyd were the best. I would recommend them to everyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service.

By Kandice Martin on 12/20/2017 at 5:50 PM.

This is the second vehicle we have purchased with Tim, purchased a Honda Civic in 2015 and our newest Dodge Nitro in 2017. Tim does an excellent job helping select the right vehicle. Can't wait to purchase our next one from Northpointe. We moved to Indiana in 2016, still made the drive all the way back because of the great deals and amazing customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best dealership in Michigan

By Lynne on 12/13/2017 at 12:31 AM.

I live in Sault Sainte Marie Michigan and traveled to Kalkaska Michigan and found the best car dealership ever I’ve had trucks for years because I live in the Soo. Northpointe motors in Kalkaska set me up with the best vehicle I have owned yet they went out of their way to make me comfortable by finding me the right car and the financial institution to finance me I drive a bus in Sault Ste. Marie and I have told everybody that rides my bus if they’re looking for a vehicle To go to Kalkaska to get the best deal ever. I thank you Jarad Ringwald so very much Lynne M Johnson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I already recommended the dealership.

By lmcarrick on 12/13/2017 at 12:07 AM.

I have bought four vehicles from Northe Pointe Motors over the past decade. I appreciate all the help and courtesy. Especially from the Kalkaska branch. It's hard to find a salesman that's true to their word. Thank you Jared 😀

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best car buying experience!

By Chef Katie on 12/11/2017 at 8:22 PM.

I cannot even begin to explain how freshing it was to purchase a vehicle from Derek at Northpointe! I had been to two dealerships prior that didnt listen to my needs, budget or type of car that I wanted. Both dealerships gave me the run around and had sales people leave for vacation which left me hanging. As a single Mom I needed a vehicle right away not two weeks from now. Derek not only listened to my needs and budget but made certain I was in a vehicle that would work for my lifestyle. Dont even think about going anywhere else! The team at Northpointe is top notch and I will purchase every car going forward from them. Call Derek and set up an appointment you wont be disappointed! Thank you Northpointe (and Derek) for making my car buying experience a pleasant one! Love my new SUV😀

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

thank you Boyid

By Lpretta on 11/29/2017 at 4:18 AM.

thank you boyid ,for helping me get into my Chevy trailblazer now I know where I'm going to do all my car business,, and I'm going to highly recommend you to all of my friends and family

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Such a helpful and great experience!!!

By Taylor Widner on 11/22/2017 at 10:01 PM.

I had been in debt with them. They forgave my debt. Plus I have bad credit and still was able to get a vehicle and help fix my credit. So happy and will not switch companies with anyone else. By far the best help and support. Thank you northpointe!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Jared sold me my Chevy traverse great guy

By Carleen on 11/22/2017 at 6:00 PM.

Awesome service Jared makes sure your happy with your vehicle and they make sure each vehicle meets standards Would highly recommend them to any of my friends or family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Needed a good towable vehicles

By Sherry on 11/20/2017 at 6:40 PM. Helped by Boyd was very sweet and encouraging and helpful..

Needed a good towable vehicles, The whole northpointe experience was very good. Everyone we spoke with was courteous and helpful. Derek was our sales person and did an outstanding job. I would definitely return to northpointe to purchase a vehicle in the future!

I would recommend this dealer.