Dealer Reviews

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Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

I love my new Fiat

By Clare8160 on 7/20/2017 at 2:16 PM.

We hadn’t purchased a new car since 1997, always pre-owned. But after a bad experienced with a pre-owned Nissan, I decided it’s time to try a new one and I had always liked the little Fiats. Before going in, I asked the guys at our Firestone about the Fiat and the reply was “we don’t get many of those in here”. That told me a lot, that maybe they don’t break down easily. I decided on a 2017 blue Fiat with a sun roof. It is very cute and fun to drive. After a minor incident (user error) I emailed Coorey for some feedback. He responded within the hour and confirmed my opinion that I was not used to such a small car. That said, if you drive one, be cognizant of the smaller space between the brake and gas pedals and that’s all I’m going to say about that! The most shocking and pleasant thing about buying this car was that my insurance went DOWN for the exact coverage we carried on my previous 2012 Nissan. Also, I have yet to fill the tank and we’re going on a week since finalizing the purchase. What is more, my husband can be a real jerk to car salesmen but Coorey and John were true professionals and the car buying experience ended up being one of the calmest, easiest experiences we’ve ever had. I do recommend this dealership if you’re looking for a great small car or a mid-life crisis car like the Alfa Romeo Julia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Alfa Romeo Service is Awesome

By angellaca on 5/25/2017 at 4:42 PM. Helped by Scott.

Scott, the Alfa Romeo specialist is a true enthusiast and understands, appreciates and cares about the brand. He has taken great care of our 4c and our Guilia and I would trust him with any of my vehicles. Even when it took a while to figure out one of my issues, he kept my car in his sight, placed equipment around my car to protect it and kept it in stored in the shop. These guys really care and I would trust them with anything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By NewAR on 5/4/2017 at 11:32 AM.

Coorey Sweet is hands-down the best new car salesman I've dealt with. I had a great experience with him recently as I purchased a new Alfa Romeo Giulia Ti. He was thoroughly professional, timely, and passionate about his brand, easily making the process enjoyable. Bottom line: if you're in the market for an Alfa - go see Coorey - you won't be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Order and lease Giulia Ti

By JJGiulia on 5/2/2017 at 12:44 AM.

John Howe and Coorey Sweet were really good in helping us get the order for our Giulia Ti entered along with their first batch of dealer orders. They kept us informed through the whole process, from order accepted, scheduled, shipped, in transit, and has arrived. We had two opportunities to test drive one of the dealer orders when they came in and continued to be sold that we had made the right choice. Our lease paper work was completed quickly and we got our keys. Coorey then spent considerable time going over the features and use of the Giulia before we left. Both John and Coorey were really good about making sure we got the Alfa we wanted and that it was an enjoyable experience while in the process of getting our Alfa.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Purchase Ever Made

By FiatFan on 4/23/2017 at 2:02 PM. Helped by All employees.

I purchased a 2016 Fiat 500X Trekker AWD with the larger engine and the best vehicle I ever purchased!!!! Price right for all the extras and the ride is awesome!!! Find out the insurance is cheaper than my KIA with 160,000 miles. I am still in shock and soooo very pleased. John is amazing and highly recommend to purchase a vehicle from!!! Everyone at this dealship is friendly and knowledgeable. Unlike other dealerships this one gets a full ten stars from me in every category of customer service. Showed off my new Fiat because I am so proud of it. Everyone that was seen it and driven in it, wants to buy a Fiat!!! I have people stop me in the parking lot and ask me about the Fiat. I refer them to this dealership every time and to purchase a Fiat :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Coorey and John are awesome to deal with at Northtown Alfa!

By angellaca on 4/21/2017 at 3:51 PM.

Coorey and John are wonderful. There is absolutely zero pressure to buy a car, which makes you want to ensure that you buy all of your next cars from these two. They have a genuine passion for the cars that they sell and always ensure that you are taken care of. We "window shopped" with them for 2+ years and they always let us know if they had a car come in that we would be interested in. This time, it finally happened and we purchased the Alfa Romeo Guilia Quadrafoglio from them. We love the car and they have remained in contact with us to ensure we are satisfied ever since. Buy your next car from these guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Prices and Better Sales Staff

By Wray Busby on 7/24/2016 at 11:43 AM.

First of all, I was very surprised at the Quality of the Fiat 500. I always had the impression that these were just cheap little tin cans. When I took one for a drive I was very impressed. the features of the car, the feeling of being a very solid car to drive greatly impressed me. Secondly, I dealt with Coorey, who made the experience very enjoyable and low pressure. He accompanied me on the ride, which I would recommend. He didn't oversell the car during the drive, but provided answers to my questions as they came up. He was very knowledgeable and it was a pleasure to deal with. Thanks Coorey, job well done!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Completely Enjoyable Car Buying Experience

By Marcie Grooms on 7/5/2016 at 2:27 PM.

Truly pleasant experience. Friendly, low key service. Exactly what I was looking for. I will definitely recommend Northtowne Fiat to friends and family in the market for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect purchase!

By jakefowler on 2/15/2016 at 1:22 AM. Helped by John Candiano.

John Howe made buying a new car fun and painless. He was super friendly and helpful! We went in knowing exactly what we wanted in a new Fiat and he made sure that we got it. John Candiano in finance was great too, he got the best deal available - better than we had prequalified for! They are both very friendly and genuine people - easy to work with. Next time we need a new car (admittedly, I hope it's not soon...) we'll definitely go back to Northetowne!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By lawrencemax on 12/29/2015 at 10:07 PM. Helped by Paul Reeves.

I had a horrible experience at a Fiat dealer in Overland Park. I ended up purchasing my vehicle here. The staff was very knowledgeable and I can surely say that they were consummate professionals. They were very organized as well. The experience was very pleasant as well. The whole staff was friendly and helpful and I felt confortable buying from them as opposed to the last dealer I visited.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By fiatfun2015 on 10/3/2015 at 11:20 PM.

Just purchased my very first new car today, a 2015 Fiat 500 Sport. Worked with Coorey Sweet and John Howe and they were fantastic. Very knowledgeable about the brand and went above and beyond to make this a really fun experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By cargirl111 on 9/10/2015 at 6:08 PM.

Purchased a new fiat with the help of Coorey Sweet and John Howe. We were very impressed with not only the great customer service but the knowledge of the brand they both obtained. Would definitely recommend Northtowne Fiat and Coorey/John for any help or questions you may have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Low pressure sales, great prices, excellent customer service

By luigi on 4/21/2015 at 3:03 PM.

We bought a 2014 Fiat 500L from Corey Sweet. He's passionate about the brand, but not in a high pressure way. Very knowledgeable and friendly, and went above and beyond with us. I think this is the first time I bought a car where I didn't feel like I had to heavily negotiate; Corey gave us a great price right out of the chute!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Our Fiat purchase

By Frankfiat on 4/14/2015 at 12:59 AM. Helped by Tim Samaroo.

Mac Mulkins is truly a Fiat Specialist. From our first visit to shop around to the day we traded our car in, he was very knowledgable about the brand. Very cordial. Answered all of our questions, went through our new Fiat with us to sync our phones and work through the menu to set it to our liking. It was a very pleasant experience. We would highly recommend this dealer! 5 Stars!!! Tami and Darren

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genuine People with a Genuine Love for FIAT

By wanderlust14 on 1/29/2015 at 1:36 AM. Helped by Tim Samaroo.

I recently totaled a car I had loved for years. The last thing I wanted to do was look for a new one and have to deal with the process of buying it. Northtowne Fiat was actually the first dealership I went to and was immediately smitten by the 1957 Edition Fiat (Verde Chiaro). There is something special about the Fiat where it immediately puts a smile on your face, and in my case, the giggles. On those same lines, there is something special about the people at Northtowne Fiat and the customer respect that you receive. I dealt with Coorey mostly and he was wonderful. Actually, all of them, John and Mac, were pretty great. I never felt pressured to buy and they really worked with me. Coorey was more than happy to just explain to me what Fiat was about, why these cars were unique. And he was great enough to entertain me for 3 separate visits. Between visits, I went to several other dealerships and none compared in the area of customer respect, product knowledge, and general awesomeness. Some may view the Fiat as just another small car, but it’s not. And the people, Coorey, Mac and John, help you understand that and fall in love with this little car. I had a wonderful experience and I would recommend everyone to come and drop by Northtowne Fiat, if not to fall in love with the car, but to meet a dealership that really cares about the people that walk through its doors.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Ever!

By dgr4500 on 1/21/2015 at 2:14 AM.

My wife and I purchased a Fiat 500L Lounge. We went into Northtowne Alfa, Fiat to just look at the new Alfa Romeo 4C and fell in love with the Fiat 500L! This car has a huge fun factor that instantly puts a smile on your face! It's quick, nimble, great ride, and packed with high tech features. The Italian design has in my opinion the best looks and lines of any car in this genre. Mac, John, and Coorey made the entire experience first class from the moment we walked in the "Studio". Forget everything you ever knew about buying a car in the past. This was an enjoyable experience! Mac's title on his business card is Alfa, Fiat Brand Specialist and he is! He knows the history of the brands and the details about the newest models. He has a true passion for these cars. If my new Fiat could talk it would have said all the things Mac told me. The buying experience was easy, at our pace, friendly, professional, and no pressure. NorthTowne Alfa Fiat is really setting the bar high for what customer service should be in the car industry. Very impressed. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Friendly

By alanders on 1/5/2015 at 4:39 AM.

They made buying a new car a fast and efficient process. The lot had a great selection of new vehicles for me to choose from and friendly staff to help me get on my way in a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a Fiat 500L

By Cristina on 12/21/2014 at 5:43 PM. Helped by Tim in Financing.

I have recently purchased a Fiat 500L from Northtowne Fiat! Mac and John have done an excellent job at presenting different Fiat models! They have also walked me through the process of purchasing a car. Since this was the first car purchase I have made, their assistance has been tremendous. I highly recommend this dealership. Customer service is excellent and the brand specialists know a lot about the history of Fiat and the most recent models. The financing process was extremely smooth, Tim processed all the documents rapidly and made the whole experience of signing the papers fun!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying an Alfa Romeo 4C

By Alfa4C on 12/21/2014 at 5:00 AM. Helped by Scott who will be the Alfa Romeo service technician..

My wife and I just took delivery of an Alfa Romeo 4C. Our experirnce with getting on the list and buying the 4C from Northtowne was the continuing excellence we had experienced with our service on our Prima Edizione Fiat 500. Mac and John worked with us as we continued our desire for the 4C and moved up a couple of spots on the list. They kept us informed of the status on delivery and so we were there when the 4C was offloaded from the transporter. The price for the Launch Edition 4C was reasonable for the first deliveries of a much desired Alfa. So if you want to buy Italian design and mystique in your next auto, give Northtowne a try. You will be working with a sales staff who know their Alfas and Fiats and have the personal experience of why people buy cars with brio.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By Lori GB on 12/18/2014 at 8:03 AM. Helped by Adam Quint.

I finally had to break down and shop for a car due to my car being older and in need of costly repairs. I had no idea where to start, knowing I was going to be hard to finance after a divorce...... the moment I walked into Northtowne Hyundai and met Adam Quint, I began to feel confident that I would be able to find a car that I could afford and that the dealership was going to stand behind. Adam spent hours with me, helping me to find the perfect car. He was patient, compassionate and never did I feel like "just a customer". I love my car, and when I'm ready to buy again, I'll be heading straight to Northtowne to see Adam!

I would recommend this dealer.