Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy with 2019 Sonata purchase

By RandyM on 10/16/2019 at 3:39 PM.

I'm a big fan of Northtowne Hyundai's service department who has been nothing but expert at keeping my 2011 Sonata running like a new car. After looking at the price and features of a 2019 Sonata, I worked with Adam Quint to formulate a sales package that met all of my needs. I hate to see the 2011 go, but the 2019 is more than a worthy replacement. I'm looking forward to a near decade's worth of trouble free service from this car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership EVER from a Returning Customer

By justindhoffman on 12/4/2018 at 10:38 PM.

I am always happy with Northtown Hyundai! This was my second purchase with them and I will never purchase anywhere else. The staff is amazing. I have bought two cars now from Adam. He’s professional and knows exactly what I want and rolls out the red carpet for me and my family. I trust he has my best interest at heart and looks after us. These guys make buying a car so much less stressful. I got to test drive my car for the weekend (again) to ensure it was a true fit for me. The finance manager (Chris) was helpful and remembered me as a returning customer. He didn’t push me to buy more options or anything! All the way down to the detailer(Jeff) who got my brand new vehicle showroom ready by giving it one last shine before I drove it off the lot. These guys treat you like family and that is why I will always come back! Hands down, the BEST car dealership in business!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bobby Husker Kielman

By susanwalsh on 11/25/2018 at 6:03 PM. Helped by Bobby Husker Kielman.

Bobby has been my service advisor for awhile now. He is always friendly, courteous and helpful. I see him every time I need to get my car serviced. He goes above and beyond what is expected of him. I hope he will be there for years to come. Thank you Bobby for your excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experienced problems with vehicle XG350L.

By Patriots Fan on 11/12/2018 at 10:28 PM. Helped by Bobby.

My vehicle began experiencing problems after 100,000 miles. Because Hyundai stopped producing these vehicles in 2005, it no longer produces parts. Every time I bring in the vehicle they do their best to come up with alternative ways to repair it. It provides an inconvenience, but it is not the repair department's fault. Now that I am retired It is impossible to consider an alternative vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Buying Experience

By kckevin on 8/20/2018 at 3:36 PM. Helped by Andrew Beckstrom.

First time Hyundai owner and the buying experience at Northtowne Hyundai was great. I worked with Andrew Beckstrom in the sales group. He was very friendly and extremely knowledgeable about his products. I would work with Andrew again. The first time I went in I told them I was just starting my search. When I was finishing up with Andrew I met the sales manager. He was the first sales manager that didn't try to get me to buy something that day. I really appreciated that he understood I was just starting to look. They weren't high pressure like I was expecting walking into a dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service in the City

By gthornhill on 7/3/2018 at 7:50 PM.

Buying a new car has never been my favorite way to spend a day. Somehow Adam Quint, Christiaan and the rest of the guys at Northtowne Hyundai managed to make the experience pretty enjoyable. Adam was friendly, never pushy, and made the test drive and negotiation completely painless. Thanks for dealing with the curveballs I threw and for putting me in a new Elantra GT Sport.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cutomer service outstanding.

By Vern lynn on 4/5/2018 at 7:27 PM.

I don't usually do these surveys but the service that Matt (service) was absolutely the best I have ever had. He went over and beyond to make sure that I was well satisfied. He called the extended warranty company and got all the details, he suggested a couple of recall notices that were also taken care of, and then he found me a rental car even when it was close to closing time. This kind of service is so very hard to come by. It was greatly appreciated. I did not originally buy my car here either, but the next time I purchase a car, my first stop will by Northtowne Hyundai Thanks again. Veronica L Humes

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Second vehicle purchase at Northtowne Hyundai

By mmmunoz10 on 12/29/2017 at 5:15 PM.

Showroom is clean and inviting. Sales people are not pushy. I didn't have to be aggressive when I rejected an offer. If the price was too much for me they didn't try to talk me into something I couldn't afford. They managed to get me in a car I liked and could afford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealership

By debim22 on 12/22/2017 at 5:15 PM.

My salesperson and the finance manager did a wonderful job. They went out of their way to assist me. I have now owned 3 Hyundai vehicles, 2 of which I bought at Northtowne Hyundai. Northtowne Hyundai is my favorite Hyundai dealership!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I Bought 2 cars in 24 hrs.

By autumnwheatw on 12/20/2017 at 5:19 PM. Helped by The finance guys were awesome too Tim and Christian.

Tom S. And Matt were so kind, helpful, and patient, I ended up buying two cars in 24 hours. Thanks again guys! I will definitely be sending car shoppers your way!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Go see Adam Quint

By Lori GB on 12/8/2017 at 5:37 PM.

He is the most aware, interested and genuine salesperson I've ever worked with. His interest is solely making sure the customer gets what they want and making sure they fully satisfied. He's a nice person too!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

buying experience

By Lrp642 on 12/2/2017 at 5:17 PM.

it went well as a whole, was a little disappointed that my new car had 550 miles on it. salesperson was good to work with. woI'll recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best Car Buying Experience

By greenbean7123 on 12/1/2017 at 5:20 PM.

This was by far the best experience iv'e had at a car dealership and was completely happy with my purchase, Tom and Adam were awesome to work with as well as the finance dude and sales manager.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By andwickliffe on 12/1/2017 at 5:19 PM.

Adam was extremely helpful and top notch. This was my first experience buying a new car, and I felt it all went very smoothly. Christiaan was extremely helpful as well. I feel that they both went above expectations to find someone that everyone was comfortable with, without every pressuring me into anything. The entire staff was friendly and accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Satisfied Customer

By codyabeck on 11/30/2017 at 5:27 PM.

Tom and Sal were great to work with. It is easy to dread the car buying experience but Tom immediately brought us at ease and calmly explained the good things Hyundai has to offer. Tom was very knowledgeable and patient and went above and beyond to ensure we received the highest quality service. Look forward to working with you in the future.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

No followup

By Cashpoornow on 11/20/2017 at 3:23 AM.

My daughter purchased a used car from Northtowne. Upon driving it to a summer job in South Dakota she realized it had an intermittent headlight dysfunction, not a good problem. As the car was purchased with no warranty, we realized it was our problem to fix. After having two dealers examine the car, the problem could not be found. Northtowne recommended we trade in the car on another vehicle. However, after having promised to help us locate another similar vehicle nothing was ever done. After a few phone calls we never heard from Northtowne again. Very disappointed in their lack of follow up. We ended up trading the vehicle to another dealer at a huge loss to us.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lori's new Sonata

By loriloriw on 11/16/2017 at 5:31 PM. Helped by Mike Lopez.

If you are considering purchasing a new Hyundai, I highly recommend Mike Lopez. He was very professional, polite and attentive without being pushy. Buy your next Hyundai from Mike – you won't be disappointed!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New car purchase

By dmesser1962 on 11/13/2017 at 5:15 PM.

Was very pleased with the process and did not feel pressured which is very important to me. Ryan was very polite and professional and patient with my learning curve on some of the new technology.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By juniorwat on 11/9/2017 at 5:47 PM.

The deal was done in less than 2 hours which included the test drive. No games, very professional. All of the staff we worked with bent over backwards to make sure we were completely satisfied. The delivery of the vehicle was seamless, the salesman took his time to make sure every detail was well covered and that we understood all of the functions this vehicle had to offer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By frank.brady2 on 11/9/2017 at 5:25 PM.

I really don't have anymore to add than what I said on the previous page. This is a tremendous dealership with great service and high quality employees/representatives.

I would recommend this dealer.