Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By Kevin on 9/27/2019 at 9:01 PM.

I bought a used Truck from Justin Bogina at Oakes Mitsubishi and wanted to say how easy the process was. No pressure to buy and Justin worked hard to get me to the price point I need to be at. Jeff Watson was excellent in the Finance end of things as well very relaxed and friendly group to work with. Makes the car buying experience much more pleasant!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tremendous Customer Service

By BA on 9/24/2019 at 5:52 PM.

Every aspect of our purchase was satisfying. Diego was cordial and made us feel at home. Not to mention, we've really enjoyed our minivan thus far! Oakes Auto is the place to go if looking for a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best deal ever.

By hakakai on 8/15/2019 at 5:47 PM.

Justin Bogina was very caring, friendly and humble person. He did a good job on finding my future car. Thank you so much for your help and business.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great service

By Melissa on 8/14/2019 at 5:53 PM.

Nice buying experience. We were in and out in no time. Ben was super friendly and helpful.Ben made our buying the vehicle super easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks Preston!

By Vanessa D on 8/8/2019 at 12:35 PM.

Preston was very friendly, professional, and knowledgeable. The car buying process can be a long and drawn out experience, but he made it quick, easy, and painless. If you’re looking for a professional salesman that’s on his A game, I recommend asking for this guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Amazing buying experience

By Jstein1111 on 8/7/2019 at 4:18 PM.

Preston made my buying experience extremely easy and pain free. He had the vehicles pulled up and ready before arriving as well personally inspecting inside and out. Preston was very knowledgeable and personable from start to finish. If you need a vehicle, Preston is your man.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant sales experience

By Cayenne on 7/28/2019 at 3:40 AM.

Rich O'Donnell was helpful and pleasant to work with. He was informative and eager to answer all questions. He made my car buying experience pain free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All decent people very

By Timmy on 7/12/2019 at 11:39 PM. Helped by Jack in service.

Richie O'Donnell was very nice and stopped lunch to take care of me he found a truck that would work for my needs . He answered my questions and gave me full attention I will tell my friends and co-workers about him and the company

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales experience..

By Adrian on 7/9/2019 at 8:36 PM.

First time buying my vehicle out of state, I was a little worried but working with Rich O'Donnell he made the process very easy. Easily the best car buying experience I've ever had. Will definitely buy another vehicle from them when the time comes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient and extremely professional

By Rockchalk47 on 7/1/2019 at 4:21 AM.

Rich was friendly and welcoming from the beginning. Allowed my family to feel comfortable as well while looking for a vehicle. Showed us many different vehicles that matched what we were looking for. I felt Rich really found us the best vehicle within the circumstances that we were searching under. One of the best experiences I have had at a dealership so far. I would definitely go back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST CAR DEALER SHIP EXPERIENCE EVER

By A1_goku on 7/1/2019 at 4:10 AM.

Rich made this my best car buying experience ever. He is the best salesmen with best customer service I’ve ever had! Definitely recommending to all family and friends to go see him!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Dealership At Its Best

By Sarahjane1. on 6/29/2019 at 10:32 PM.

I have never been to a dealership where I have felt so much at home until I walked in the door at Oakes. I had Great customer service from the get go. I did not feel intimidated as I have in the past waking into a dealership. They aim to please. There is no beating around the bush. They are up front and honest. My car salesman, Rich, made me feel as though I was talking with an old friend. I will definitely consider buying my next vehicle from Oakes, even though it's 2 hours away! Thanks for making car buying fun again! ;)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing !

By Jason1996 on 6/28/2019 at 4:33 PM.

Rich was very helpful throughout the whole buying process and very easy to work and communicate with. Thanks for your help sir . I will enjoy this 2017 Honda civic si

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

extremely friendly and knowledgable staff

By So1997 on 6/27/2019 at 4:13 AM.

from start to finish Rich Odonnell as well as the remainder of the staff that helped us were overly polite, attentive, talkative and were completely transparent about all the details of the car i purchased as well as other cars i had questions about. I had a great experience and am thoroughly satisfied with my new Mitsubishi Mirage and the price! cant wait to pick it up tomorrow :-) p.s. i left a review before but wasn't sure if it sent before my phone died! thank you to Oakes Auto again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rich O'Donnell was a great salesman!

By B Wilson on 6/21/2019 at 8:51 PM.

We came in today to look at a 2018 Toyota Sienna. We left with a new van and an overall positive experience. Rich was very knowledgeable, helpful in every way he could be, and even went above and beyond to help the detailers clean up a spot we noticed in the interior. Rich seems like the kind of salesman that all dealerships would want to have, he definitely made us future repeat customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service, No Pressure

By jeepguy on 6/19/2019 at 2:55 PM.

I went in towards the end of the day after researching the car I wanted to buy online. I never felt pressured by Rich or Ben during the process and they were both patient and willing to answer all my questions, even though time was limited. I appreciate the customer service and how easy the process was overall. Really helped take all the stress out of buying a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loved it!!!

By Jariane on 6/18/2019 at 4:21 PM.

These guys made it easy and painless to buy a car. They stayed late and came in early the next morning and got me closed! They went above and beyond to make sure I was happy with my brand new Mitsubishi. Shout out to Richie for sticking with me and putting that extra time in. Matt for encouraging us along the way. Sebastian and Hayden were both friendly and super accommodating. I definitely recommend these guys to anyone looking for a new or used car! I know why they won #1 used car dealership in 2018, fully expecting them to keep that title for 2019!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent / Honest Customer Service

By Audi Q7 Owner on 6/10/2019 at 4:33 PM.

After having some difficult issues with local dealers in my area, we found exactly the car we wanted at Oakes in KC. I called and spoke with Rich and explained my situation and he was very good to work with me. He even called me back to make sure there were no misunderstandings in the information he gave me. Long story short, we drove 5 hours and picked up the car that night. Hayden was great and was able to get me a great rate. Great place to do business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Outlander

By Epiphany on 6/9/2019 at 5:06 AM.

My process with Brett started online and with many emails being sent back and forward. I was very nervous going in but Brett turned whole process into an easy enjoyable experience. The dealerships was very clean and everyone I encountered was positive and friendly.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Friendly professional dealership.

By 2017Silverado on 5/31/2019 at 8:48 PM.

Everybody was very friendly. The dealer ship was clear and comfortable. Everyone was very helpful and polite. Not your usual push dealership. Rich O’Donnell has been a pleasure to deal with. The quality of work rating is based of the cleaning of the vehicle and paperwork. Overall a very good experience. PS being out of state even the MODOT complimented the notes on the title transfer paper work. That is rare from them and made the licensing go very smooth.

I would recommend this dealer.