Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr. Julus Westhusin

By JChrysler on 9/14/2019 at 5:42 PM.

My wife found a used Honda Accord at 4:58 on Friday night, Julius called 2 minutes later. Typically I let those calls go to VM as you can get some bulldogs on the phone who will say/do whatever it takes to get you in the dealership. We bantered, he held his own so I agreed to check the car out and give him the biz if we liked it. We bought the vehicle after haggling a bit. Good dude and would highly recommend. Makes you the most important thing he’s working on. A++

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest, Fastest, Most Fun Car Purchase Ever!

By critterzzz on 9/13/2019 at 10:32 PM.

I usually hate buying a car! It takes forever, and I feel like I’m being pressured to buy. This time, I went in to have a turn signal bulb replaced on my Wrangler. I had been having other recurring issues that were concerning to me, so I asked my favorite Express Lane service advisor if he could also scope the car and see if there were any error messages that might point me in the right direction for repairing the problems. I asked if he thought I was just wasting my money fixing the car, since it was now a high-mileage vehicle. He didn’t try to sway me one way or another, but just told me what his personal guidelines were for making his own decisions. Well, I was already past that point! So he introduced me to Troy, who introduced me to Thomas, and the ball was rolling on getting another car! I told Thomas what I wanted, and he pulled up what was in stock, and we were off to test drive the two cars I had picked. After choosing the car I liked best, we settled on a price (It was good! Lots of rebates and holiday incentives, plus a great trade-in offer despite the problems it had!), and I was off to see about financing. I could have driven off that day if I hadn’t had so much stuff to unload out of my Wrangler! Thanks to everyone who made buying a car so easy and so much fun!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Took pickup in for an oil change

By bryan2004kelly on 9/12/2019 at 10:44 PM.

Very helpful and friendly. They always are when I'm in there. Wish I lived closer than Smithville MO as it is a little drive for me but I like not needing an appointment.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Good customer service

By Lsweany on 9/12/2019 at 7:46 PM.

Helpful, polite, good to work with. Great selection of vehicles and salesperson was very pleasant and helpful, good natured and polite. I would recommend this dealership to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By douglas.roth on 9/12/2019 at 7:56 PM.

Professional and courteous. Easy to schedule and no wait to get started. Waiting area and rest rooms clean and comfortable. Very efficient operation. Thanks you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By jtankesley on 9/12/2019 at 5:17 PM.

Great service, Mitch did a great job of taking care of our oil change and tire rotation. I was in and out in one hour.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great service

By Jgrace on 9/12/2019 at 1:41 PM.

Great and quick service as usual. Jared and Jake took care of me as if my needs were a priority. Great place great people great experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Got the right Jeep for us!

By Jeepster on 9/11/2019 at 5:41 PM.

Julius was our sales consultant and he was great. Made our buying process a pleasant experience. He did a great job after the sale taking care on a minor issue. Trent in the service department is also fantastic.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Helpful!

By Lyndsey on 9/11/2019 at 5:24 PM.

Jerry was prompt and informative while servicing my vehicle. I had my Jeep back in a timely manner with the issues fixed! I will definitely back and recommend their services to others!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great First Experience

By Ashley C. on 9/10/2019 at 6:21 PM.

Had a great first car buying experience. The staff was extremely friendly and helpful. I did not feel pressured at all and they worked with me to get everything I wanted at the best possible price. Extremely pleased with my purchase. Thank you to Mike Powers and Braulio Rivas for all their help!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Teenagers First Car

By les on 9/10/2019 at 1:24 PM.

Terrific Customer Service. Very courteous and Professional. Having a first time car buyer they explained everything in detail and made sure she felt like the adult buyer she is. Julius was low pressure sales, We had a budget and this dealership helped us stay within that amount. Wonderful first car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt and courteous

By Bumblebeefan on 9/10/2019 at 12:51 AM.

Great service, prompt attention, and very courteous. Mitch took great care of the car and communicated very well throughout the process. This is my second experience at the Olathe Dodge service center, and I will not take my car anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Buying Experience

By Joeli B on 9/9/2019 at 10:55 PM.

We knew exactly what we wanted. I relayed everything to my sales consultant Claudia Smith and she got everything taken care of. No surprises! They had everything ready for us when we walked in. We went in and test drove our vehicle and we were out in about an hour. Easiest, fastest buying experience! We would definitely go back if they fit our need.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Service was Great!

By iceman13299 on 9/9/2019 at 5:29 PM.

Service was great. Took care of everything and remembered all of the things I normally have done during my oil change. Will recommend to anyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly

By JessicaDelReal on 9/6/2019 at 5:24 PM.

16 days after an oil change at this location I had a really bad oil leak. So bad that I had to buy a bottle and add some in my car before I could get it checked out. Apparently when my oil change was done a couple weeks prior it wasn't done properly and oil was leaking past the oring. After a maximum of 15 minutes they had changed the oil filter, topped it off with more oil, and cleaned what they could of the oil spilled on my car and sent me on my way! Yes I now have HUGE oil stains all over my driveway and yes I had to take off of work to get it checked out....but at the end of the day they found the issue and fixed it all super quick. I don't remember who helped me but he was very nice and quick! I can't go forward with the review without selecting the name of someone who helped me....so I'm picking a random name.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Door repair

By JIM.CLARK7 on 9/6/2019 at 5:15 PM.

Great job by Jerry and his mechanics. Repaired the sliding door on my town and country minivan Jerry called and advised what was going on I gave him the permission to go ahead and repair it he called me back later in the day and said it was done

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch service!

By hurlacane33 on 9/5/2019 at 6:08 PM.

I can’t put into words how helpful Chance was! I was in a tough spot and he went out of his way to help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car buying experience!

By charisse.cannaley on 9/5/2019 at 4:01 AM.

I applied online, received a text shortly after from a salesperson that got all the information she needed. From the time I applied to when I needed to show up to sign papers was 3 and a half hours. I went in, signed the papers and left with the exact car I wanted. No hassles, no back and forth. This is the second time my family has purchased from here and both times the process was quick and easy! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Satisfying

By SRBACON5 on 9/4/2019 at 10:10 PM.

This is the third vehicle I have leased at Olathe DCJ. I appreciate their efforts to make a deal that works for my family. The have always worked in a first class manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, thorough examination of car’s systems

By jimpeterson50 on 9/4/2019 at 5:59 PM.

Service was performed quickly, problem with tire was diagnosed. Was told cost of repair accurately. All staff very polite & courteous. Even washed my car today!

I would recommend this dealer.