Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.3  
Overall Experience
4.1  
Price
4.5  
Quality of Work
4.2  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales person

By shirl2306 on 5/24/2019 at 8:34 PM. Helped by Dominick Tompkins.

We liked the salesman we dealt with.. His name was Dominick Tompkins. He was very friendly. We picked him because he greeted us at the door with a smile and a hello. He was enjoyable to work with. Edgar & Shirley Poole

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond expectations

By Beyond expectations on 4/9/2019 at 1:30 PM.

Pleasant amthosphere. Nice and clean..wide selections of vehicles...got to meet the owner...very nice and humble..and so as the rest of the associates... I would recommend..Oliver C Joseph Dealer to my friends and family.. Nick O'Daniel was my salesman...he worked within my budget for the vehicle I bought that almost had everything I wanted in vehicle... Quik response on every phone calls I made even after sales...even made made extra time and effort to make sure that accessories I wanted installed meets my expectations....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch Service Department

By Karla H on 3/8/2019 at 4:24 PM. Helped by Jenn Ralston.

Stopped in without an appointment for an oil change. They got me right in and out within an hour. Highly recommend this dealership for both sales and service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

''Always Satisfied"

By dodge girl on 2/25/2019 at 5:55 AM. Helped by Jen service.

Everytime I take my trucks there all my concerns are taken care of immediately and when Jen promises me my truck it is always ready and she explains what I might need in the future. Which makes me and my family feel safe like there watching out for us and with 4 trucks and 1 Durango we have a lot to take care of. We have been there for years Mike and Reese are fantastic also.I always recommend them to everyone i talk to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service review

By Nursekim on 12/21/2018 at 6:45 PM. Helped by Service.

The staff was very knowledgeable about my vehicle. They explained everything to me. Service was exceptional. I would recommend them to my friends. Great crew.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasantly impressed

By Ironman on 12/15/2018 at 3:22 PM. Helped by Reese the service advisor..

I was surprised that Reese worked everything out perfectly. I wasn’t sure if it was going to take days or what. Reese and the mechanic took care of it in hours. I was very pleasantly surprised. No problems just good service like everyone expects. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

employee goes above and beyond

By Dannie b on 12/1/2018 at 3:45 PM.

Went in with a certain car in mind I was told I had to choose a different vehicle but spoke with nick and Roderick and they went above and beyond to make sure I left with what I wanted

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Harassment

By Kdcamaro on 11/6/2018 at 1:51 AM.

Not ten minutes after posting a truthful review, sales manager Harly Wyatt phones to threaten me of ever returning to the Oliver C Joseph premises. Goes on to say he'd post some disparaging remarks in return-further exemplifying and evidencing the lack of customer service referenced before. It's not too much for an individual to ask and expect one to honor his word.

I would not recommend this dealer.

Overall Rating

2.0  

2   Overall Experience

A simple key?

By Tntrichie on 10/13/2018 at 8:53 PM.

Bought a 2019 Ram on a weekend in May 2018 and was told key was there but locked up and not accessible however key would be mailed to me the next business day. It is now the 2nd weekend in October and through numerous attemps to get my key ( I live over an hour from the Dealer) I just picked up an enevelope from the post office today which was basically shipped COD. So I paid for the additional shipping and the key was cut wrong yet again. Ive made numerous phone calls about the key, visited face to face on more than one occassion about the key, now writing reviews about the key. Sad a simple key has been and still is so difficult to obtain from this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service work on my Hellcat!

By Hellcatter on 10/5/2018 at 5:16 PM. Helped by Dan and Greg.

My Charger Hellcat was vandalized, resulting in some mechanical issues. The Oliver C. Joseph service department did a great job getting everything repaired and running smooth again. Great work!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Oil change appointment

By BeepBeep I'm a Jeep on 9/6/2018 at 2:24 PM. Helped by Jenn.

It was easy to make an appointment, Jenn was so helpful in getting us just the services we required and nothing else. We really like the ability to have an appointment, rather than just walking in and having to wait for everyone that walked in before us. Our Jeep was ready hours before we expected it! Thanks again Jenn!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Rude and unprofessional

By Strick1 on 4/28/2018 at 11:27 PM. Helped by Brad Oliver.

My wife went in to review warranty information and cancel some of them. The financing person & owner ( Brad Oliver) were very rude to my wife in the presents of my youngest child. I wonder how rude they will be when i go up there. Never the less was this was the second visit back up there. The 1st was an overcharge by the financing person and they expected us to trust their over priced warranties and coverage. They get an -10 and if you go there read the fine print. They have no exact answers on coverage info and offered one financing rate over 5% for A one credit rating.

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

No satisfaction after sale

By questiong loyalty to chrysler on 12/23/2017 at 12:20 AM.

Purchased 2017 ram1500 night edition. Salesman was great service dept was great. Finance manager pushed extended warranty by stating transmission could be a problem and they offer a warranty that if you dont use it they buy back. I purchased warranty and after researching transmission i decided to cancel the warranty. 60 days had passed and the dealership had still not sent out the paperwork to mopar vehicle protection so i could receive my refund. At this point i have been given the run around and misinformed, to put it nicely, about how to receive my refund check. Today i was told extended warranty is now cancelled and a check was sent to the lean holder, but then i was informed that Oliver C Joseph had asked mopar to stop payment on check and now i need to send mopar a loan payoff statement from the financial institute so a check can be mailed directly to me since loan has been refinanced. I contacted Oliver C Josephs general manager Greg Castelli and he informed me the best he could do was send off the loan payoff statement for me. This has taken what was a pleasurable buying experience and turn it into what i would expect from a nonreputable used car lot. So much for sevice after the sale.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great staff

By KelH10 on 11/8/2017 at 5:29 PM.

We were referred to Oliver C Joseph by a family member. The staff were very professional and knowledgeable and worked with us to find a vehicle in our price range that fit our needs. Financing was a breeze. In fact, it was so quick that we had to wait about 40 minutes after we had finished with the financing for our vehicle to be brought out - the reason for 4 stars instead of 5. Overall a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great experience, we will be returning

By Jada123 on 10/24/2017 at 6:13 AM.

I was extremely happy with Nick. He helped me get into the car I wanted and was very nice throughout the whole process. Very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greg's the best!

By Dunham's on 9/1/2017 at 5:04 PM.

Kreg Gunter goes above & beyond. We will recommend him to everyone we know in search of a vehicle. He was very knowledgeable & answered all our questions with expertise. It was a quick & painless process with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By The Kents on 8/28/2017 at 3:37 PM.

Very easy transaction, nice atmosphere, friendly people. Dealership is new, clean, and easy to access. They have a nice selection of vehicles. I love my new Jeep!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We had a very good experience at this dealership!

By kkgrammer on 8/11/2017 at 5:55 PM.

We bought our Jeep from this dealership and worked with Bryan Garner. We could not have been happier with our experience from beginning to end! We love our Jeep and the buying process was very smooth and everything we were told went exactly as said! Bryan is very helpful and told us to always call if we had any questions anytime with our jeep. We are very satisfied!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Staff!

By Tanya on 7/19/2017 at 1:53 PM. Helped by Harley Wyatt.

I've purchased several cars from this dealership and every single time I've been there they are the best people to help with the process. They are all fair, honest and kind people who have helped make this most recent experience so much less stressful. Buying a car is a huge deal & I wouldn't trust anyone else but these guys! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service experience!!!

By Dan 2500 on 7/4/2017 at 2:50 PM. Helped by Ricky Boyer and Dan in service.

I had a small issue with my 2016 Ram 2500 diesel. Ricky explained everything perfectly and the technician did an outstanding job. Highly recommend!! I will return to OCJ for all my vehicle needs.

I would recommend this dealer.