Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.1  
Friendliness
4.2  
Overall Experience
4.1  
Price
4  
Quality of Work
4  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We had a very good experience at this dealership!

By kkgrammer on 8/11/2017 at 5:55 PM.

We bought our Jeep from this dealership and worked with Bryan Garner. We could not have been happier with our experience from beginning to end! We love our Jeep and the buying process was very smooth and everything we were told went exactly as said! Bryan is very helpful and told us to always call if we had any questions anytime with our jeep. We are very satisfied!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Staff!

By Tanya on 7/19/2017 at 1:53 PM. Helped by Harley Wyatt.

I've purchased several cars from this dealership and every single time I've been there they are the best people to help with the process. They are all fair, honest and kind people who have helped make this most recent experience so much less stressful. Buying a car is a huge deal & I wouldn't trust anyone else but these guys! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service experience!!!

By Dan 2500 on 7/4/2017 at 2:50 PM. Helped by Ricky Boyer and Dan in service.

I had a small issue with my 2016 Ram 2500 diesel. Ricky explained everything perfectly and the technician did an outstanding job. Highly recommend!! I will return to OCJ for all my vehicle needs.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Rude, liars, and very condescending

By character_is_key on 6/21/2017 at 4:31 AM. Helped by Jason Vice.

Drove 4 hours just to find out I had been lied to about price and to be treated in a rude and condescending manner. I knew things weren't going to go well when the salesman, who I had spoke to multiple times over a week period, couldn't figure out which vehicle I had come to see. Not only that, he also struggled for some time to find the vehicle and the keys. Once the vehicle was brought up to the front, it wasn't even clean inside or out. Talk about a bad impression. When it came to the numbers, they presented a price that was $3,000 over what I was told the price would be. To top off the entire thing, a manager came out to "explain" their pricing and proceeded to tell us if I used my own bank for financing that he wouldn't work with me. After voicing our frustration with their lies and high pricing the manager told us he was "done" which at that point we left without another word. I would not suggest buying from this dealership ever.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

disapointing

By bighorn on 6/15/2017 at 5:24 PM. Helped by Mike Horrell.

ii regret very much buying my new truck from here. this makes my 4th hemi ram I have here over the yrs. and will never go back. and will tell others not to buy here. be very cautious. I bought a brand new 2017 ram crew cab 4x4 big horn hemi. 50g. it had a issue from day one going left. it was in service 4 times. all they managed to do was put 75 miles on my truck. and never fixed it. then told me never come back again after I called dodge customer service. it's a new truck. and they refused to fix it. do not buy from this dealer!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership Experience

By kbri on 5/2/2017 at 1:43 AM.

Amazing experience. Everyone treated you like a human being. Previous dealerships did not have any customer service skills but making it here made it all worth my while. LOVE MY JEEP!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome atmosphere

By Jreavill on 4/26/2017 at 11:56 PM. Helped by Harley Wyatt.

This was an in and out experience, no hassle!! Great staff made you feel at home and that you were family. I would definitely recommend Oliver C Joseph to all my friends and family. By the way I love love my new Jeep Wrangler!! Thank you Kreg and Harley!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership experience

By Dray on 4/19/2017 at 7:05 PM. Helped by Greg Castelli.

I have had many cars from this dealership starting with my first car, a dodge neon. Their finance and sales team are great and really work with your budget. I will definitely be getting my next car here as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

True Professionals A+

By Rebeck16 on 4/24/2017 at 4:20 PM. Helped by Ricky Boyer.

Very knowledgable, professional, top-notch service department! True customer service and true Chrysler professionals! Ricky reviewed with me the problem with my car, offered additional information regarding what my vehicle needed as well, and we got it done all in one visit. Thank you!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great folks

By barrya on 4/22/2017 at 7:51 PM.

Drove in from Colorado to purchase the vehicle. Kelly met me on his day off to get the deal done. Upfront with all cost and the truck was exactly as they described it. Would do it again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A+++++++ Sales & Service

By FFmat on 4/22/2017 at 7:16 PM. Helped by Ricky in service.

I have bought two new vehicles and one used vehicle from this dealership. I have had all three in for routine service. I was surprised to find tires cheaper at the dealership than at the discount tire shops. Bryan and Greg do a great job. See you guys for my next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most professional dealership I've ever dealt with !

By Very satisfied on 4/22/2017 at 12:41 AM.

The most friendliest and professional dealership I've ever dealt with! I will definitely recommend all my friends and relatives. Thank you to Greg Castelli and his team at Oliver C Joseph!! Awesome job !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The absolute BEST!

By Ms. Wright on 4/22/2017 at 12:02 AM. Helped by Greg Castelli.

The sales and service dept. at Oliver C. Joseph works tirelessly to make sure each and every customer receives great service. I've worked with this amazing family for over 10 years now. I've purchased two vehicles from this dealer, and any time my car requires service, I call them. If you're looking for a family oriented, professional, always friendly staff, Oliver C. Joseph is your answer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience on purchase of Jeep Wrangler!!!

By Ej2012 on 4/21/2017 at 10:28 PM. Helped by Greg Castelli.

Came to the dealership looking for a used Jeep Wrangler unsure if I would be able to find one with all the options I wanted in my price range. The general manager, Greg, was able to find me exactly what I wanted within my budget. Everyone was very helpful and friendly. Overall great experience. Will recommend to all my friends!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car, great people, great experience!

By mardogs on 4/21/2017 at 9:28 PM. Helped by Greg Castelli.

Thinking that I would be saving some money on a new Dodge Charger, I started looking at the St. Louis dealers first. What a shock! The first one told me that I would have to get a year older model for what I wanted to pay, and it only got worse from there. I then went online and shopped around, and guess who had the best price on the car - yes, the local dealer. I went in and negotiated with Bryan Garner, who was great to deal with, and bought the car. The dealer's General Manager, Greg Castelli, even stopped by twice during the buying process to make sure that I was being treated right and taken care of, and then called me the day after the purchase to ask me about my buying experience and make sure that I was happy with the Charger! Great car, great people, great follow through, great experience!! I'll be back again in two years when I'm ready to trade in this car, hopefully on a Hellcat.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Will recommend this place to everyone

By Collinsville girl on 4/21/2017 at 5:15 PM. Helped by Greg Castelli.

Greg Castelli is the guy to work with! He's honest and he took his time to answer all my concerns. Treated me as if had known me, I felt comfortable working with him and will continue to service my vehicle with him. Thanks Greg!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding Service

By Line-X of Southwest IL on 4/20/2017 at 5:30 PM. Helped by Greg Castelli.

We have had multiple buying experiences with this dealership. This time we asked them to find us a "used" specific make, model and color of vehicle. Not problem for this experienced crew, If you want it they can find it. Dependable, nice guys, experienced staff, always pleasure to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales

By Jetter on 4/19/2017 at 7:18 PM. Helped by Greg castelli.

Great people especially greg castelli dealer is a very honest dealer. I would recommend to everyone. Great service and very knowledgeable mechanics. Always easy to get an appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff

By Scottykid on 4/19/2017 at 7:21 PM. Helped by Greg Castelli.

Had a special order Jeep Wrangler and Greg Castelli the GM kept me informed as to where my vehicle was at in the order process every couple weeks until delivery date. It is always a pleasure to deal with Oliver C Joseph.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience every time! !!

By Tara Carver on 4/19/2017 at 10:47 PM. Helped by Greg Castelli.

I have purchased all of my vehicles from Oliver C Joseph, and will continue to do so. Greg Castelli has always been a pleasure to work with,along with the rest of the great staff!

I would recommend this dealer.