Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.7  
Quality of Work
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Kevin Remnoke

By Sharon and Mark on 9/21/2017 at 11:27 PM. Helped by Angela.

Kevin was amazing! He was able to get us a super good deal by finding rebates. He was quick and very thorough in teaching us about the vehicle.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Beyond frustrated!

By Frustrated on 5/20/2017 at 1:16 AM. Helped by General Manager Jim, General Manager Steve, Dustin, Amanda.

Our family purchased a vehicle at Olivia Chrysler Center on April 29, 2017. We thought it had all gone well until we received a call from the bank that held the loan on the vehicle we traded in saying that our loan was past due. We called the dealership the next day and were told that it was not their fault and due to circumstances beyond their control but they would make sure it was taken care of right away. Every day since we have been told everything would be taken care of right away. We are now 9 days later and the temporary license plates that we were given expire today. We were told up to 2pm today when we called to get the tracking number, that the new plates were overnighted to us and we would be receiving them. At 2, they finally admitted that they hadn't been taken care of and they would definitely be done on Monday. Does this mean we have to forgo all our weekend plans and walk to work until they decide to get and send our plates? Beyond frustrated!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extra mile

By R Jeep on 2/5/2017 at 7:39 PM. Helped by Kevin Reineke.

Kevin always goes the extra mile for us. When we couldn't find the exact Jeep Wrangler Unlimited we wanted he ordered one for us. It came extremely quick. We were given a fair price for our trade in. Kevin's the only car salesman we'll go to.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By AustinVV on 12/1/2016 at 1:01 AM. Helped by Kevin Reineke.

Kevin Reineke did a great job explaining the vehicle and helping us close the deal. I would definitely recommend him to anybody looking for a vehicle!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
2   Friendliness
4   Overall Experience
4   Price
2   Quality of Work

Very thorough.

By Lynn on 11/30/2016 at 10:58 PM. Helped by Kevin Reineke.

Our salesman Kevin Reineke was very thorough on explaining all the options on the vehicle. Would recommend him highly. He spent sufficient amount of time with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great place to buy a car

By Corky on 11/11/2016 at 2:23 PM. Helped by Kevin Reineke.

We have purchased 2 vehicles from Kevin Reineke, one from the former dealership where he worked and now from Olivia Chrysler. We couldn't be more pleased. His honesty and integrity you can depend on-what he says he will follow through on. He goes the extra mile for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice working on a trade.

By AMB2lois on 10/6/2016 at 12:32 AM. Helped by Kevin Reineke.

Thanks, Kevin, for making the deal with you to the best of our satisfaction. I appreciated working with you to make me a happy customer. I hope to remain a Chrysler customer. I am sure that the 2016 Chrysler Town and Country will be as good as our other three Chrysler T&C's. We are already enjoying it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Kevin Reineke, gives the extra step

By happy customer on 9/17/2016 at 9:14 PM. Helped by Kevin and Amanda.

Although I had been considering replacing my vehicle for a couple years, that was not on my mind when I went to have a problem checked on my 2005 van. Since I was there, however, I thought it wouldn't hurt to see what Kevin would suggest, (Kevin had been suggested by my son and daughter-in-law as he had been most helpful to them in the past) Kevin did everything he could to get a lease payment that would fit my budget for the Chrysler Pacific we had taken for a test drive. I came back in a couple hours and Kevin patiently went through everything I needed to get started with all the new "stuff" on my new vehicle. I had to go back the following day to drop off the second set of keys for the old van and again, he very willingly helped with something I had forgotten. Also, sincerely reminded me he would be available for any additional help I needed with the vehicle in the future. Thank you, Kevin!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership; honesty and integrity all around.

By BlackBearJeep Guy on 6/30/2016 at 2:49 AM. Helped by Chad, Jim, Anna.

Chad Christiansen was my sales person and was very knowledgable. I was treated very well and was given fair value for my trade. I would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kevin Reineke Olivia Chrysler Center

By sparky on 6/24/2016 at 1:00 AM. Helped by Kevin & Shad.

Kevin is the very best salesman in the country. He is very knowledgeable on every part of the Chrysler Pacifica and all the options involved..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spent a little extra time

By Chris1 on 5/6/2016 at 10:44 PM. Helped by Kevin.

I really appreciate the time that Kevin spent with us on the new truck. He had other things going on and rearranged his after hours schedule to finish walking us through the truck. Also appreciate them coming to me to finish up a few details when I was not able to make it back to the dealership. Thanks Kevin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By Ramguy on 2/28/2016 at 2:15 AM. Helped by Kevin Reineke Sales and Anya Dorofeyeva Business Manager..

love the ram 1500 kevin helps any way he can to help the customer IGIVE HIM A 10 AND ALL OF THE PEOPLE THAT HELPED. SERVICE IS GREAT.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Klietz on 2/28/2016 at 4:01 AM. Helped by Kevin Reineke.

Kevin Reineke was great to work with. He took his time with us and was very knowlegible. I would recommend Olivia Chrysler and especially Kevin to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Making things right.

By Bikerguy07 on 2/8/2016 at 3:24 PM. Helped by Amanda, Chad, Micheal.

Originally the dealership had made a mistake and sold a vehicle on us. How ever they made things right by helping find the right vehicle for us. We ended up buying a 2012 Chevy 1500. The folks there really did a great job at making the best of the situation. They really went the extra mile to make us as a customer happy. After the experiance there with the sales people I would definately go back and buy another vehicle from them. Great Job!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Terrible service

By R1986 on 12/29/2015 at 9:19 PM.

After purchasing a vehicle from them. It didn't make it 30 miles before check engine light came on. Contacted dealership a minimum of 10 times and every time everyone was so busy they forgot to return my call. So I sat with a broken vehicle for a week with no support. I finally became upset enough that I decided to just wash my hands of them and brought it to a local mechanic. I've owned it for 3 weeks and stuck hundreds of dollars into repairing it. I will never recommend this dealership based on how unimportant my business is.

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

great experience

By badass on 12/23/2015 at 7:59 PM. Helped by Amanda,Michael.

Bought used 11 ram 2500 Amanda sales person. And Michael were very helpful the process was very painless would recommed to others knowledgeable about their products

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By SKOG on 12/14/2015 at 5:01 PM. Helped by Michael Newell & Rob Cail.

I recently leased leased a Jeep from Olivia and Mike Newell and Rob Cail helped me. It was a great experience and I will continue to buy my cars through them. The customer service was outstanding!! Thanks, John

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By natalieO on 12/3/2015 at 2:34 AM. Helped by Michael Newell, Kevin Reineke.

We recently purchased a RAM 1500 from Olivia Chrysler Center and could not be happier with our experience. We were referred to the Olivia location and traveled from the Twin Cities. The extra drive was worth it. (The drive home was even better in our new truck). We highly recommend working with the team over at the Olivia Chrysler Center, they are friendly and attentive to their customer’s specific needs and wants. Thank you, Michael Newell, Kevin Reineke and the rest of the Olivia Chrysler Team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Amazing service

By Liz on 9/20/2015 at 12:59 AM. Helped by Chad, Mike.

This was my first experience buying a car from a dealership. Chad Christenson was very helpful, patient, and answered all my questions. He made sure I was certain the purchase I chose was what I wanted and didn't pressure me at all. I was impressed with how helpful and kind everyone was and made the experience less stressful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent & Fun Experience purchasing Truck

By Mr Bill on 9/3/2015 at 3:05 PM. Helped by Mike GM.

I truly enjoyed dealing with Kevin Reinke while purchasing my Dodge Ram. He stayed late to finish the deal ( so I didn't have to drive out from cities again ) , washing & filling tank himself. Then spent 20 minutes or so customizing all the options to fit my needs. Great service. Thanks Bill

I would recommend this dealer.