Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Very good

By September2016 on 5/27/2017 at 6:56 PM. Helped by I don't remember name.....

Everything was Fine... Thanks for your service to my Nissan vehicle. I purchased from your dealership in Sept 2016. I had oil change and tire rotation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Chingon on 5/27/2017 at 2:17 AM.

Nate was very professional and this was the second time I worked with Kendall and my expectations were met and that's why I am a repeat customer and will continue to be, and my kids love our Sentra

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Really great experience!!!

By quest on 5/24/2017 at 9:43 PM.

We traded our vehicle in for another one and it was a very smooth and non-complicating process to be able to trade to another vehicle. Would definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They always take care of my needs

By Jeepgirl on 5/25/2017 at 3:13 AM. Helped by The service department.

They always go above and beyond to help me. I chose to continue using them for my services even though I do not own a Nissan anymore. The staff is awesome!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great team

By Rodney Keith Register on 5/25/2017 at 12:27 AM.

Everything was great.just had to wait a little longer than expected.but overall great.i would recommend Nissan to all my family and friends. Thanks you

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Replace broken visior

By Louis Stutts on 5/24/2017 at 6:09 PM. Helped by Not sure.

Price for new one was to high but service was great. I have had 3 recalls on this Pathfinder and then visiors won't stay up and had to replace at $197 each.. Will not buy another Nissan due to recall and visors are not well made.. This is a defect even on the 2017 Pathfinders.. Not happy camper. Going back to Highlander

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Did not take long even without appointment

By Nisson on 5/24/2017 at 4:04 AM. Helped by Service department.

It is very easy to get service done in time manner. While waiting I looked at your new cars and someone came to me to see if I needed any help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Nissan4Life on 5/23/2017 at 10:06 PM.

I came into Orr looking for a new car and they went above and beyond on making me feel comfortable and assisting me on the right vehicle for me.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Friendly, helpful staff and a nice, clean establishment

By Daniel Swanson on 5/22/2017 at 3:16 AM.

Very satisfied with everything overall at Orr. We were immediately greeted as we uncomfortably walked through the doors not knowing what to expect. We knew the vehicle we wanted to look at because we found it online and wanted to go check it out, but have had bad experiences at other lots in the past, whether because of just feeling pressured into looking at vehicles that we didn't want or way above our asked for budget, but we were soon to be very comfortable once we realized the environment we were in was not what we had experienced in the past at other lots. Every member of the staff we met was extremely polit and helpful and the car was what we had been looking for so we knew we could not pass this place and car up and we look forward to dealing with Orr in the near and distant future with both service and maintenance, and more vehicle needs later on in life.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great staff. No pressure sales.

By Bassman68 on 5/21/2017 at 5:56 PM.

We brought in our 2013 Altima for an oil change. Had no intention of buying a new car. Walked around while waiting for our Altima to be serviced and my wife fell in love with the Rogue. After about 45 mins of discussion, we decided to purchase the Rogue. We had a few issues with time and rushed through the paperwork. Had to come back the next day to complete everything. Dee Breese was awesome and did everything he could for us. He's a valuable associate of your dealership. Both Kelly and Chad were there to make sure everything was more than satisfactory. Other than the extra time we had to spend with paperwork, the experience was very pleasing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service.

By Mr.Salty on 5/20/2017 at 9:30 PM.

I would highly recommend going to Orr Nissan and purchasing a car from them. I personally would recommend going to see Dennis Monteroza on getting you into the car that fits you. Not one time did he push us away because of poor credit. What he actually did was help get our credit back on track. He pulled out all the stops to make sure we were going to leave satisfied in a car that we wanted. Thanks Orr Nissan for giving us a chance with our new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome accommodations and service

By williemae hill on 5/19/2017 at 12:04 AM.

We simply needed a routine oil change, but were very impressed with the friendliness of all staff , the knowledge and helpfulness, and the cleanliness of the buildings. Our wait time was kept at a minimal time, and the availability of a few snacks was very encouraging. All in all, the over-all experience was pleasant. We particularly enjoyed being able to wash our car before we left the lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Products, Service, Satisfaction

By PaPa Smurff on 5/20/2017 at 5:54 AM.

This is my second vehicle purchased from Orr. The product, service, and buying experiance have all exceeded expectations. Next time that I need a vehicle, I will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nissan Rogue 2016 continued excellent service

By Colleen Geels on 5/19/2017 at 8:39 PM. Helped by Service Department: each and every one of them!!.

I have always received excellent service on my '16 Rogue. I'm glad to have this awesome team available to service my ride! Always get in fast and the work gets done quickly!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We were treated with respect, offered refreshments made us

By Shirleygreen472 on 5/19/2017 at 8:47 PM.

I like the feel of this dealership when you come inside. Everyone was friendly and they wanted you to be comfortable . We will come again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond!

By Charlene Leamons on 5/17/2017 at 2:47 PM. Helped by Ricky Huerta.

The Nissan service department is always very helpful, professional and quick to help get our car the service it is needing. They provide a written, detailed quote so there are no surprises and make us feel comfortable and welcomed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had problem with A?C. THE problem was resolved in about two

By jimf1634 on 5/17/2017 at 9:30 PM. Helped by donot know the names of the ervice personnel.

The problem was handled in the most efficient way. sorry that I didn't get the writers name but he is outstanding in every way and he has helped me more than once

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent!

By UNDECIDED on 5/16/2017 at 8:49 PM.

I actually went to another Nissan dealer based out of Tulsa and left because sales man and finance manager were so pushy. Wouldn't let me leave and kept pushing me to test drive other cars. Went to Orr and poor Josh and Kendall. I changed my mind 5 times between different cars and colors. They were so patient with me and never fussed or showed any frustration. Didn't feel like they were pushy either. Josh helped me familiarize myself with the car and set up my Bluetooth. Experience was just phenomenal and easy breezy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great service!

By Truck Guy on 5/14/2017 at 11:56 PM.

Service was spot on! Salesman was very helpful and flexible when taking me they the process of searching and buying a truck. During the long process ( due to a lot of customers buying vehicles that day), the salesman even offered and provided lunch for my wife! I'm very happy with the overall experience and would recommend to anyone to shop at Orr Nissan!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Wonderful

By Meichelle on 5/13/2017 at 5:55 PM.

Loved this experience thanks for the awesome experience of all the great employees , enjoyed this experience more than any other car purchase in my life

I would recommend this dealer.