Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.3  
Friendliness
4.3  
Overall Experience
4.3  
Price
4.3  
Quality of Work
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service, nice selection!

By Chelsea17 on 9/27/2018 at 9:12 PM. Helped by Sarai nevarez.

If you are on the search for a pre owned vehicle in the Dallas area, look no further! The staff at ottosource was extremely helpful and had me enjoying my new vehicle immediately.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Jesse J on 9/25/2018 at 8:03 PM. Helped by Claudia.

I have never bought a car by myself before till recently and I was very comfortable with the staff there. I worked with Claudia who worked in BDC, she helped me find a car that I liked and afterward help me with a sales advisor to finish up. Was not disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

True to the Pictures!!

By viper_hunter on 9/25/2018 at 12:03 AM. Helped by Kirk, Dungy.

I had searched the country trying to locate the car of my dreams, a Dodge Viper. I found the exact car I was looking for on the OttoSource web site. The car looked great in the photos and it had a clean CarFax. I was an out of state buyer. My sales person answered all of my questions so that I felt comfortable wiring the money to OttoSource. The car was delivered to my house (mutually agreed upon shipping arrangements), in the same condition as in the photos of the car in the showroom. Everything was there, the manuals, the keys, everything I was told about and saw in the photos. The car looks and runs great. I was nervous about making an out of state purchase for an expensive vehicle - but I trusted OttoSource and they really delivered! I would definitely recommend them! I worked with Kirk and Dungy on my deal - they are great guys and very helpful.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very rude, will run your credit without your authorization.

By Angela on 1/22/2018 at 6:31 PM. Helped by MADISON.

This is by far the worst car company ever. I called to verify why they ran my credit without my authorization. I speak to a lady by the name of Madison, who states she did not run it. However it's fraud to run a consumers credit without there authorization. I am now in contact with an Attorney to look into it. They are very desperate to sell cars. They do not operate from an integral stand point. Please take your business to a more reputable dealer, who cares about the customer credit rating. NOT JUST SELLING CARS

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very pleasant and smooth

By cyrilobi on 11/21/2017 at 5:22 PM. Helped by Bruce fowler.

I recently bought my S 550 from ottosource and iam gald to say it was a very smooth non pressuring purchase. Mike and Rashid were Nice they were able to keep their promise of transactions. But I have to give a great Kudos to mr Bruce fowler who gave a touch down to finsishing touches to the promise made. I had a little dent at the bumper which ottosource agreed to repair with Eurotech it was Bruce that made it happen because I don't like driving around with any dent in my car. Thanks Bruce for making it happen very professional and articulate Obi

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Luxurious

By VictoriaTFitness on 10/25/2017 at 11:58 PM. Helped by Natasha.

I loved working with Natasha Julius! She is very professional as well as personable and will make sure everything gets taken care of. I was able to purchase my first luxury vehicle thanks to Ottosource!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Horrible Treatment for a 4 time Return Customer!

By clay3c on 6/28/2017 at 10:05 PM. Helped by Terry Gay.

Horrible Treatment for a 4 time Return Customer! I have previously purchased four (4) vehicles from this dealership in a span of over 2.5 years and now am treated horrible!!! I called the dealership because I was interested in potentially purchasing another vehicle from them and trading in one of my current vehicles I had purchased from them before. Unfortunately Mr. Gay was more interested in telling me what I could not do versus, how they could sell another vehicle to me. After the treatment I received and all of the obstacles he presented, I of course asked to speak to Otto. Mr. Gay stated he would give him a message for me and refused to transfer me to speak with him or leave him a message. Now from what I understand, many of the same people are no longer there and Otto very rarely ever shows up according to Mr. Gay. I can tell you from my personal experience just now, it is very apparent that OttoSource has become one of "those" used car dealerships. My suggestion is at this point, I have lost faith in this dealership who previously had earned my 4X repeat business.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A perfect 10!!!

By Nathanman on 3/24/2017 at 6:53 AM. Helped by Jafet.

We went there with my family by recommendation of a friend of ours. We walked the dealership with our advisor and showed us every car we where interested in. He was really cool and patient all the time, very helpful and knowledgeable. We drove away in the car of our dreams and can not be happier. I'll recomend them to anyone I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Class Experience!!!

By MarcusJ on 3/8/2017 at 7:23 AM. Helped by Rachid.

Amazing experience! Highly recommended if you need a luxury price at an unbeatable price! I love their new location!!! I went on my lunch break and spend no more than 30 min deciding which car was the perfect fit for me. The advisor helped me the whole time, very thoughtful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience! Unbeatable Prices!!!

By Hotsun123 on 12/10/2016 at 4:23 PM. Helped by Garan.

I went there by recommendation of a friend of mine, they had an incredible selection of luxury vehicles in prestine condition. They really select their cars! I choosed my dream car and was driving out of the lot within an hour and a half, just amazing!!!

I would recommend this dealer.