Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
4.8  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy scheduling and fast service . Was in and out in about a

By Rich Schuetrum on 2/17/2018 at 10:46 PM. Helped by Mark.

Had my Chevy Trax in for routine service. I had no problem as the service staff worked with MY schedule to make it easier for me to get in and out quickly. Great group of people

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By cincy002 on 2/6/2018 at 10:56 PM. Helped by Mark.

Everyone was very nice. They took care of our needs. We enjoyed our time there. Very friendly. We would come back when ready for 2nd car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By JM319 on 2/5/2018 at 10:43 PM. Helped by Jim Sophy, Andy Wengert and Kyla Riegel.

I can’t recommend Outten enough, Jim, Andy and Kyla were absolutely fantastic and my truck is truly wonderful. I couldn’t be happier!!! Highly recommended!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch

By Cas0673 on 1/27/2018 at 12:23 AM. Helped by Allan, Gary, Doug..

Everyone that works there is top notch. I always feel very comfortable at the dealership, even if I am only there for an oil change.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By Dirtracing on 1/24/2018 at 11:15 PM. Helped by Jeff & Andy.

Excellent treatment from Jeff & Andy they went all out to give us the best deal very friendly & helpfull explain everything in detail about the vehicles

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deals and very courteous

By duck slayer on 1/21/2018 at 2:32 PM. Helped by Brad Kerr.

Every new vehicle I have purchased I have bought at Outten Chevrolet. Great prices, Great Employees and great service. Don't waste your time going anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By jeffs on 1/23/2018 at 12:30 AM. Helped by I don't remember their names..

From start to finish, Outten's service was highly professional. Scheduling, appointment reminders, reception, and pickup were all without flaw. Can't find anything negative to report about Outten.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Save your time & money!

By Ejb369 on 1/20/2018 at 2:47 AM. Helped by Mark & Andy.

I shopped a 30 miles radius of my house. The BEST deal by far was Outten, no other dealer was even close. Make Outten your first and last stop. Mark & Andy are personable & understanding individuals that go above and beyond to satisfy the customer.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Always honest.

By Ihatemycar on 1/17/2018 at 1:38 PM. Helped by Service manager.

Ive used this service center about 5 times. They don't do unnecessary repairs. The service manager even cut me a break on by applying a coupon. Many thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Quick

By donnodevildog on 1/17/2018 at 4:36 AM. Helped by Service Department.

Very fast and courteous service. Very reasonably priced too. I was in and out of there in approximately one hour. All of the staff were friendly and accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional Service

By Mudcop on 1/11/2018 at 1:22 PM. Helped by Don’t know his name.

A mechanic reviewed all of the scheduled work, along with other issues determined after an initial inspection. He requested my authorization and completed the work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Dennis Ulrich on 1/4/2018 at 11:39 AM. Helped by Don't remember names..

The service team was very polite and helpful. The technician tool extra steps to address the rattle in our truck. Very good service and customer relations.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

The worst experience i have ever had at a dealership!!!

By Tony Smith on 9/8/2016 at 2:39 PM. Helped by Brian Davis & Tonya Lance.

I bought a dodge ram pick up from Outten last year to start off they sent me off the lot with 4 bald tires in the beginning of a snow storm and i almost totaled the truck before i got home!!! But the truck had brand new inspection stickers on the windshield. now the knowledgeable staff is telling me that there is an after market lift kit on my truck that can't be adjusted so i'm going to have to buy new tires for the front of my truck every year!! There still is several things wrong with the truck that they will not absorb the cost on knowing in full that they lied to me right from the start just to unload this truck! they supposedly pride themselves on there 139 point inspection on every used vehicle on the lot which is a B/S lie!! my emergency brake my A/C the turn signal lights in the mirrors, none of these things worked from day one of driving the vehicle off the lot.. This dealership is full of a bunch of scam artists just out to fill there own pockets with money!! I will be putting the worst reveiws possible on every web site i can find!! DON"T BUY ANYTHING FROM THESE CROOKS!!!!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By Waya on 9/29/2015 at 1:51 PM. Helped by Austin.

Thanks so much to Austin for keeping me informed and explaining things that I could understand. I was very grateful to know what was actually going on.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Service

By Fheckman21 on 4/28/2015 at 7:34 PM. Helped by Jeff Becker.

Took my car into the shop because of my check engine light, they fixed it and found nothing wrong with ,y car. Will return again due to great service and friendly staff.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

didnt even want to talk

By bambino2103 on 9/18/2014 at 12:46 AM. Helped by brad.

i tried to talk to a salesperson in the lot on 9/11/14 and he wouldnt even hear me out until i did a credit application which i did not do so he walked away from me without another word. but its all good i bought a $25000 silverado from their competition

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Kevin and the other employees were fantastic. The only...

By MeganHahner on 9/25/2013 at 8:36 PM. Helped by Kevin Stitzel.

Kevin and the other employees were fantastic. The only reason I gave the quality of work a 4 was because the front light was out in the car when it was sold to me. However, they set up an appointment immediately for it to be fixed, and the cost was nothing, which was honest of them. The friendliness of the Outten atmosphere was so very welcoming, and my overall experience was a memorable one. Being the stickler and frugal buyer that I am, nearly $19,000 for a car was staggering to me, but for a NEW car, I thought it was a fantastic deal. I recommend this dealership to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was looking for a new car and contacted several...

By granit on 7/31/2013 at 4:13 PM. Helped by irv blankenhorn.

I was looking for a new car and contacted several dealerships.IRV BLANKENHORN was very helpful with making an appointment for us.the man sat down with us and answered every single one of our questions,even though it was almost closing time he never once looked at his watch or the time.that made us feel good and we knew we picked the right dealership outten chevy!!!! we tell everyone "go to outten' BUT ASK FOR irv BLANKENHORN!!!! THATS WHY WE GAVE THE RATINGS WE GAVE!!!!! GREAT PLACE GREAT SERVICE!!!!!!! KENNY & KARE VALENTINE.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

amazing experience everyone is so nice and so helpful i...

By dana214 on 6/3/2013 at 10:00 PM. Helped by james sophy.

amazing experience everyone is so nice and so helpful i could not have asked for a better experience it is the second vehicle i bought and i will stay with outten always

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Took my car in for service when the check engine light...

By MabelDavis on 4/7/2013 at 1:24 AM. Helped by Service Department.

Took my car in for service when the check engine light came on. They said that it would take about an hour. Two hours later they still weren't done and still had no answers. I told them I had to get back to work and scheduled this based on the amount of time they said. Told them if they has a loaner I could use they could keep the car and finish working on it and trying to figure out the problem. The manager told me they don't give loaners and I needed to make arrangements for a car of reschedule. I paid the bill for the 2 hours and had no answer except there is some sort of leak by the gas tank. Tried to reschedule based on days I had off. Of course all the days I had off they were closed. This went on for about 6 months, and now it's time to get my car inspected which I can't do without getting it fixed. Called Outten again to schedule and discuss time frame. They told me I could rent a car from them at $25 a day and $10 a day for insurance, $35 a day to rent a car from them so they can fix my car. Thanks but no thanks. Any good dealership would stand by the cars they sell. My car is a 2007 and has 60k miles on it. This car has had problems since day one and anytime I took it to them they always said there was no problems and it was the way I drove the car. Day after I finally got my car back from getting it inspected I got a recall in the mail on the same problem. Outten never said a word from this. Amazing. Will never recommend Chevy or Outten to anyone.

I would not recommend this dealer.