Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Helpful and not pushy

By CK2017 on 10/15/2017 at 1:47 AM.

I was interested in looking at (and ended up buying) a used Toyota 4Runner and scheduled an appointment with Luis. When I arrived, the vehicle was pulled up to the front of the dealership waiting for me. Luis went over the features of the vehicle with me, accompanied me on a test drive, and answered any questions I had. I was looking particularly at the rust on the undercarriage and wanted to make sure it was a normal amount. Luis went the extra step and brought out his manager to assure me that the inspection they do on a used vehicle is of high quality. Luis was also encouraging, while I was crawling around with a flashlight looking at the undercarriage, telling me to take my time and make sure the vehicle looked okay. I didn't feel pressured at all to buy the vehicle or rushed while looking at it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brenda & Jeremy Hossler

By 2017JeppGC on 10/10/2017 at 3:47 PM. Helped by Chris Dean.

We immediately saw the Jeep we wanted. Luis was extremely helpful in helping us work towards taking the vehicle we wanted home that day. Luis and the entire staff were top level.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

No pressure but helpful staff

By Josiev01 on 10/10/2017 at 12:17 AM.

I knew I wanted a new car & I narrowed it down to between a Jeep Wrangler & another brand altogether. Both cars are great choices but this staff was nice no pressure but very helpful & did a good job of following up with my questions & their actions. Bruno is so nice & even took the time to help me learn & practice how to off & put on the jeep' soft top. The finance manager even re-did the paperwork after I changed my mind on an option & it wasn't an issue. The GM was there every day I was looking at the jeep to test driving & buying. It was a nice experience overall

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Going Above and beyond

By Lady bug 86 on 10/9/2017 at 1:21 PM.

I never seen anyone going out there way for me in a dealership I really appreciate they took the time to answer my questions and gave me the right answers that I need Thank you so much for going above and beyond thank you for the amazing jeep compass Trailhawk Having lots of fun with it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Sbellano on 9/29/2017 at 10:39 PM.

I was very pleased with my experience with Luis and Outten. I never felt pressured and he was very helpful. He was able to answer all my questions and then some.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Would go again!

By Moses&Lissette on 9/11/2017 at 6:44 PM.

My husband had been looking for a truck for quite some time and Outten Chrysler did the trick. We went all the way to Philadelphia looking for someone who would work with him and keep the price within his budget. BINGO! Tom Regis was GREAT! A very knowledgeable man, Tom took his time to explain the new technology.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience & Very satisfied customer!

By Trishalee09 on 9/6/2017 at 8:01 PM.

This is the second time I have been a loyal customer in coming to this dealership, both times I have been satisfied. Everyone is so friendly, and helpful in the process of buying a car! I left with a new car the second time and they made sure they worked with my budget. Huge thank you to Tom Regis, I appreciate you working with me and helping me get the car I wanted! Your service was amazing! Another huge thank you to: Robert Dixon, Bobby Shultz, Bret Bair and Bob Flynn. Cannot thank you guys enough :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic dealership and employees!

By Amy on 9/5/2017 at 7:33 AM.

Luis made my experience smooth and stress free! The employees were pleasant, helpful, and professional. Thank you for your kindness and helping me buy my dream car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great experience

By Luis75 on 9/5/2017 at 12:06 AM.

Friendly atmosphere and they worked hard to get there sale. They did all they could to get me a vehicle that met my expectations and found my price range as well

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A Nice Experience !

By William on 9/2/2017 at 1:34 PM.

When we arrive we were looking around at cars and prices. Luis Esquivel came over and ask if he could help us, It made it nice as we told him what were were there for and he help us with our choices. His friendly and experience really help us out in what we were looking at. It was a very busy day there and he was back and forth helping. He help us out and placed us in a vehicle that we really liked.Keep up the good work Luis!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great dealership to work with with great employees.

By Tony Betz on 8/28/2017 at 5:31 PM.

This is the 4th vehicle my wife and I have bought from Outten. Every buying experience has been a great pleasure. I had been to many dealers before going to Outten and realized that was a mistake. Tom Regis is the very best salesman I have ever dealt with. I have dealt with him for years and I will continue to deal with him as long as he is there. All the people at Outten ChryslerDodge Jeep are great. You have two advisors that work there that are great. Gary Christman is the best advisor and right behind him is Andy Savaldnas, two of the best advisor's I have every worked with..Outten Chrysler Dodge Jeep is just a great delership to work with and do business with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Attention to details

By Mattb on 8/14/2017 at 2:07 PM.

I recommend to go to this Dealer, I have always wanted a Jeep Wrangler and know one could help me, Bruno and Dave were awesome. Bruno found the Jeep I needed and wanted and the whole gang there made it happen. I am so glad I called them. Thank you so much!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fantastic experience

By Jerry on 8/15/2017 at 9:05 PM.

This is the third Jeep I purchased at Outten. On meeting with Luis Esquivel for the first time I was immediately aware of his sincere friendship attitude. Luis made it easy for me to feel comfortable and at ease on looking over the Cherokee I was checking out. He made the experience an excellent, friendly, and comforting without the high pressure salesmanship I experienced at other dealerships. Luis to me is the kind of person that the Outten Dealership can be proud of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

A great buying experience

By Greg Miller on 8/15/2017 at 8:26 AM.

Came to Outten on the recommendation of others and we were certainly not disappointed. Luis was easy to work with and relate to and went above and beyond in helping us work out the details and bring everything together on the purchase of our 2017 Jeep Compass. We will recommend Luis and the dealership highly to friends and family. Very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super star

By June1965 on 8/11/2017 at 11:19 PM.

Highly recommend this dealership, friendly environment Great service team , they make you feel at ease when making your decisions and most important they have your best interest at heart. Someone you can trust.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Camry to Dodge Ram

By Wayneaul on 8/8/2017 at 7:29 PM.

I would definitely recommend Outten dealerships and Luis was awesome to work will along with the rest of the finance people they will bend over backwards to get you into what you want even if you have negative equity in your present vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"From Escape to Cherokee"

By Now a Jeep Owner on 7/26/2017 at 1:07 AM.

We were no sooner out of our vehicle, Luis was out the door to greet us. He knew the features on the Cherokee and went over them with us, He also pointed out the touch screen came in 2 different sizes which we didn't know. I didn't want beige seats, I told him all the features I wanted and he found one for me with black seats with all the features I wanted. We were very happy with Luis' customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experoence

By Garivera on 7/19/2017 at 11:56 AM.

Bruno was very knowledgeable and beyond helpful when it came to finding the right car for me. He took the time to go over my options and offer me a great deal. Would definitely recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Salesman

By Haskerju on 7/15/2017 at 7:08 PM.

From start to finish Luis provided exceptional service while I was leasing my 2017 Jeep Grand Cherokee!! He took his time to explain all the features on the vehicle and when I picked it up he assisted with setting up UConnect with my phone. Luis was an absolute pleasure to work with and I never felt pressured by him. Thanks Luis and Outten for getting me into the car I wanted!! Justine H

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My newJeep

By Kathy on 7/15/2017 at 9:58 AM.

Love my 2017 Jeep Compass, Thank you Luis for helping to make it happen. the process of buying a car can be intimidating and Luis helped to make it all easier.

I would recommend this dealer.