Dealer 2-Year Rating

Overall Rating

3.1 / 5
Customer Service
3  
Friendliness
3.8  
Overall Experience
3  
Price
2.8  
Quality of Work
3  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Thomas Rolon on 3/28/2017 at 1:16 PM. Helped by Chris, Ryan.

PA Auto Select is the type of dealership that makes you feel more like an old friend than a customer. Chris worked with me and the length of time it took to bring the loan together. After lots of struggles through the loan company they held the car for me no problem. Was never pressured and was treated with the utmost respect even only being 19. My first dealership car buying experience went well because of the help from the team at PA Auto Select. I highly recommend anyone looking for a car to trust PA Auto Select with their business.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Lexus RX 350

By CapitalE08 on 12/23/2016 at 11:44 AM. Helped by Paulo and Ryan.

I purchased a 2005 Lexus RX330 from this place December 2015 because I needed a reliable car to get to work. This car had extremely low miles and rode very smoothly when I test drove it. I finalized the purchase the day after Christmas and was in and out within 2 hours. When I went to Conocelli a few months before I was 8 months pregnant and they left me in an office for 6 hours just to tell me the car I wanted could not be located even though I called ahead of time and was assured it was available. Having such extremely opposite customer service experiences, I was astonished on how attentive Paulo and Chris were to my needs and how they made me feel so comfortable buying my first car for my growing family. I was so impressed that I came back December 2016 to buy a 2012 Lexus RX350 again with unbelievably low mileage. The transaction went smoothy and I became an owner less than 2 hours later of my initial test drive. Ryan paid close attention to detail and explained everything thoroughly. I had secured an auto loan with my credit union before I got there so I was able to drive the car home that day. Every time I go there, I feel like a cousin reuniting at a family reunion. Lol These guys have my complete trust for being honest and open and for that I will always refer my family and friends to PA Auto Select.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sold me a car that needed more work than I paid for it!

By TonyP on 9/16/2016 at 5:03 PM. Helped by Ryan Moore, Michael Homaijani.

I purchased a 2008 BMW for $9990 and was assured all was good and they tested the vehicle. I was aware that it needed a mirror but that’s it. I drove the car home about 100 miles and then the next day noticed the engine light came on out of nowhere. I took it to a local BMW shop to see what it was and came out with a $9800 quote. The turbos were shot and I was recommend not to drive the car with it like that. It also had a valve cover leak that needed repaired. I contacted PA Auto Select and they told me I bought it “As Is”. I told them I understand but I just paid for a $9990 car that I cannot drive now. I feel like I was ripped off and they lied to me. Ryan assured me that they check every car over and put on the computer. If this was the case then either they knew the car had blown turbos or he lied and never checked it out. So after many calls to them they agreed to look at the car and I pay half of the bill to fix it. I told them no that at most I would pay another $2000 toward the turbos and mirror just so I could drive it. They refused and the owner Michael Homaijani walked away saying I bought it “As Is”. I requested then I just return the car and close the loan and we both go our own ways and they refused that as well and he just walked inside leaving me standing there. PA Auto Select is clearly not an honest company and I would not recommend them to anyone. I now have a BMW sitting in my driveway that I have not even made my first payment on and I can’t drive it. There should be a law that stops people like this from selling a car that you cannot drive and clearly they did something to it so it would last long enough for me to get it home.

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
4   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Very bad car buying experience.

By Jamest on 6/14/2016 at 11:31 PM. Helped by Chris and mike..

Purchased my car from the dealership. The next day the battery went bad. Contacted them they said they wouldn't help me out with replacing it. They told me that they would put floor mats in it. They forgot. I had to remind them about the mats. They put 2 used front mats in. Didn't give me any rear Mats. Took the car to have some dents removed. When I got to the dent repair shop they told me the car had bad hail damage. They wouldn't take care of the dents either. They said they never noticed the hail damage. Bad place to do business with. Please be carefull when dealing with this delightful place:)

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

a nice place

By dj7580 on 8/2/2014 at 1:32 AM. Helped by James and Chris.

We're kinda like the TV commercial, we lived. When my son total our Legacy and walked away with out a scratch we knew we wanted another Legacy. So we took to the web to find one. Thats where we found PA Auto Select. We emailed them about a Legacy that they had. They nade our purchase smooth, simple and easy! I can't thank them enough ! We now have a car that we believe in. And getting it was as easy as writing an email

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best E36 For the Money!

By John_Meoff on 8/1/2014 at 11:33 PM. Helped by Chris Albertson, James.

I purchased a used 1997 BMW E36 Convertible From Chris and James at PA Auto Select. The car is the best used car purchase that I've made in my 46 years of driving. I found the car on line and was skeptical at first. So many other web sites had cars that looked good on the web but didn't match the description in person.. I traveled to PA from SC to see and drive the car. The car was almost flawless for it's age. They allowed me to take it to a local garage, that I had made arrangements with to check the car. The car's mechanical condition was as good as it's cosmetic condition! Wow! The E36 was one of BMW's best, and what I believe to be it's most classic body style. This car is a fine example of that classic style. Chris and James could not have been more helpful! Chris, who I believe is the General Manager even arranged the shipment of the car to South Carolina, and for a rate much less than what I had found! I truly felt that I was treated more like some old friend, than a walk in customer. I can't say enough of about how much I am enjoying my Drop Top E36! Thank you Chris and James!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional SIte, Quality Cars & Great Buying Exp

By enigma1 on 8/1/2014 at 8:27 PM. Helped by Chris, James and Michael.

So I've been looking for a BMW Z4 on a budget and found this on cars.com. It was @40miles away but was well worth it. The place was very professional looking and many of the cars were stored inside their huge warehouse. By the time I was able to get out there it was very close to closing on Saturday but Chris & James were great. Very friendly and I never felt rushed. After I test drove the 2003 Z4 3.0 @83k, I was sold. Considering it was a 10yr old it still had all the high marks BMW is known for. Previously at another big name dealership, the sales person had told me their car was 8.0 out of 10....but when I saw it, besides being a 2.5, it was missing interior pieces, had rim scrape on all tires and a front bumper gouge. I was so happy I waited and found PA auto select because the car I ended up buying from them really was an 8.0 (at least) PLUS had all the premium options -- AND I give their friendly, easy going service a 10.0 Thanks #HappyNewZ4Owner

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Sold us a beat car! Volvo XC90 with clean Carfax or so...

By madatImportCars on 8/14/2012 at 5:41 PM. Helped by 3.

Sold us a beat car! Volvo XC90 with clean Carfax or so we were told. First day home and it had transmission noises. Import Cars generously rebuilt transmission at their cost but took 6 weeks to get it done so without car for first 6 weeks and 2 payments. After 5 months, we replaced tires and brakes at $1,800. At 6 months, horrible engine noise, turned out to be a $4,800 repair at Volvo dealer. Asked Import Cars to take car back in trade for car of equal value or work with us. Deal they offered would have had us paying over $20,000 and ending up with a car worth about $11,000. Just not happy with getting sold a car that had serious issues.

I would not recommend this dealer.